I had a internal connection issue with my internet modem and router and Spectrum service tech Devon…read morewas contacted and responded. Great customer service, fixed the issue and answered all my questions. Five star rating! Awesome. Thanks Devon!

Awful company. Upgraded my phone and they sent me a defective one and sent a new one the next day…read more Said 60 days to send it back. I sent it back got an email that said I only had 15 days to send it back. Now they put a 700 plus charge on my account. Been dealing with this for a week. They Want it paid in full by today. Won't even give me two more days til payday. All because they don't want to deal with the defective phone they sent in the first place.

AWFUL and HORRENDOUS CUSTOMER SERVICE !!!! Called 11/20/17…read morefor residential internet, the gum chewing female who picked up did not even announce the business name when answering the phone. She was annoyed that I had called her number for residential when she only handles commercial even though it was the listed number in YP. I got a total run around with her and had to ask and then *insist* she transfer me to someone who would help with residential internet. She put me on hold. During that time, I googled this office and saw they had 2 reviews and both highly negative with experiences like I was presently having. I hung up and won't ever use them for ANYTHING.

Travis went above and beyond for us, he was very patient, helped sort out accounts and most…read moreimportantly saved us money. Shop was very clean and welcoming. Thank you!

Angel and Parris were great I'm so glad we came down to the store today. They were fast and…read moreefficient.