I think Ellis Music is a great company. We rented our son's oboe from them for years, and…read moreeventually used the credit they give you from renting towards purchasing him his own instrument. They were always professional, and helpful. They also were good at instrument repair if we had issues with the instruments. Overall, a professionally run music rental and repair company.

Only been in once for a quick trumpet repair but it was well worth the drive from Montpelier. Fixed…read morea sticky valve in about 15 minutes for $15.

I was really looking forward to joining the Singing 101 class, but unfortunately, my experience…read morewith them was disappointing. When I went there and paid my fees three days ago, I was informed that I was the only student enrolled but was not told that the class could be canceled due to the minimum requirement of three students. I arrived for the first class today, excited to begin, only to be told that they had a meeting yesterday and decided to postpone the class--yet no one informed me. This lack of communication was very frustrating and unprofessional. While the staff were friendly, that doesn't make up for the inconvenience of showing up for a class that was never going to happen. I hope the management improves their communication with members and students in the future, ensuring that important updates are shared promptly.

The dedication of the faculty here is outstanding. Even through all the ups and downs of the…read morepandemic. Really looking forward to returning to in-person lessons soon. Such a beautiful music center and convenient location. Don't let all the violin cases fool you, this place isn't just a training ground for classical musicians, they have a lot of very knowledgeable and kind instructors in different instruments and styles. But if you are searching the Suzuki method, you will be very happy to find this gem in the Upper Valley

I got my second lobe piercing here about a month ago and was really happy with the service day of…read more However, I was told I'd receive a follow-up email 2 weeks after the appointment but never got that. I sent two emails over the next 2 weeks with healing questions and also never got a response. This is probably a great place for individuals familiar with the piercing/healing process but I'd go somewhere else if you're looking for more responsive care!

I've been going to Dell for years--since I was 12 years old. Unfortunately, after my recent…read moreexperience, I won't be returning. About a month ago I got a dermal piercing. This past Tuesday, the top fell off while I was cleaning it with a Q-tip. I called immediately, and the receptionist told me she would message me if an opening became available. I never heard back. I went to another piercer in Montpelier to see if they could help, but they couldn't. After waiting three days with no response from Angelina's Rose, I called again and explained that another piercer had told me it would likely be too late to save the piercing if it healed over. Instead of being seen promptly, I was offered an appointment a week later--even though by then the piercing would likely have closed, leaving surgical removal as my only option. I explained that if there were no appointments available, I was willing to come in and wait for an opening. I was finally told there was time to come in today at 10:00 a.m. When I arrived, the first thing Dell said was that I must have been touching the piercing because he "screws them on really tight." I tried to explain that it happened while I was cleaning it, but he interrupted me and said he already knew what I was going to say and that I must have been playing with it because "there's no other way" and that this had never happened to anyone else. The conversation quickly became unprofessional. He called me entitled because of the way I spoke to the receptionist. While I admit I was frustrated, I was not yelling, swearing, or being disrespectful--I was simply trying to get help before my piercing closed. I then asked why I had been told to come in at 10:00 a.m. if he had already decided he wasn't going to help me. He could have told me that over the phone and saved me the trip. His response was that when he has "shit to talk about someone," he says it to their face. I found that response incredibly unprofessional. He then told me I was no longer welcome at the shop, called me disrespectful, and refused to help me. As a result, my dermal will now likely need to be surgically removed. I also brought up that I didn't feel the receptionist had treated me kindly. Dell told me they had cameras and had reviewed the conversation, insisting she had done nothing wrong. I got the impression they were backing each other up rather than listening to my concerns, so I didn't feel like I was being heard. I told him I was glad there were cameras because I know I remained calm and never yelled or acted aggressively. To make matters worse, this isn't the first issue I've had. He pierced my second nostril crooked the first time, and I had to pay to have it repierced, even though the mistake wasn't mine. I'm incredibly disappointed with how I was treated. I've been a loyal customer for years, and I expected much better communication, professionalism, and customer service. Based on my experience, I can't recommend this shop.

I took lessons from Mark several years ago. He is an excellent teacher and very down to earth. He…read moremade my learning experience a pleasant memory. He's highly recommended.

A wonderful gift shop that is family run. Great people as well. In addition to wonderful jewelry,…read moredecor, and more, they do excellent work like custom designs, sizing, and taking old jewelry and making it into a new piece. I highly recommend! Thank you for my beautiful ring today!

Cloverleaf - Where you feel like family. This family owned…read morejewelry and gift store is a shining star of a reason to shop local. In a world full of online everything, take a moment and visit Cloverleaf in person. You will not regret it, and I guarantee you will be back. I visited when I first moved to the area to pick out a gift for my girlfriend. I met the most kind and caring family. They showed me the store, helped me find a perfect gift, and shared laughs and stories that kept me smiling the rest of the day. 3 years later and they still help me find gifts for my soon to be fiancé, and I still always leave smiling. I just purchased our engagement ring from Cloverleaf, I couldn't have imagined going anywhere else. I haven't been to another jeweler since finding Cloverleaf. They actually know me, and the things I and my partner like, this cannot be taken for granted these days, such a joy. Christie has a wishlist full of items that my girlfriend helps curate, such a caring thoughtful touch. (Gentlemen, these wishlists are a lifesaver come Christmas time. Where else do you know that will keep a wishlist full of your partner's favorites? I surely have not found another). Cloverleaf is truly a one of a kind location. If you are lucky enough to live close, come see it for yourself! If you live far away, make it a reason to travel! I hope to see you there :) -Gerry

Although it is a bit of a way out, I have been impressed with the customer service, price deals and…read moreequipment supply inventory at the Golf and Ski Warehouse. I went in today and had yet another excellent experience with them. But let's start at how I got to really like these guys (and gals). I was in need of new ski boots. After a disgusting customer service experience at a custom made boot maker which conveniently disowned their warranty, I spent a good two months researching and coming up with two finalist models. I may not be the world's expert on ski gear but I've been skiing for forty years, I know the type, brand and style of boots I want, and after all, it's my feet. So I went to my local ski store and I got a dismissive "you take what we have". A friend of mine clued me in to Golf and Ski Warehouse and I went in on the defensive, considering the two previous experiences. Their sales staff is not only knowledgeable but was actually concerned with what I wanted and how it fit and how I skied and what kind of skiing and a myriad of other parameters. I left so satisfied that I decided I'd come back. Repeatedly. I've had the boots now for two years and I absolutely love them. What's more, when I enter, I usually see the same salesperson who invariably asks me how they fit. That's customer service.... They also have a superb shop for ski maintenance. For the last two years, I've taken our skis there for pre-season tunes, specialty repairs and end of season tune. During the Covid-19 pandemic, I've been impressed at the entry and shopping protocols they have adopted. Max 20 people in the store, masks are absolutely required, sanitizer everywhere, and credit card transactions are contactless. It gives the customer a safe feeling when the staff is also taking precautions and enforcing safe protocols. Next purchase is a new set of skis. And I'm in the research mode.....

The West Leb location has quickly become my go-to golf club location. In the past 12 months, I've…read morehad numerous fittings for various parts of my bag, and feel good about every visit. Their selection is very impressive, and covers most, if not all the OEM's clubs that you would want to try. The free fittings are also more comfortable than expected, and I've never felt rushed, or "sold to." During an iron fitting, I ended up taking 2 hours and tried 16 different models, all trying to find our perfect fit, and never once felt obligated to get out of there, or to purchase (even though I did get the irons). Then they were very good about putting in a special order for the custom options we settled on, as well as shipping them to me for free. The driver fitting was equally about 2 hours, and I'm very pleased with the outcome. It didn't hurt that the rewards program they have made for a nice discount on the driver purchase. I've also been for two wedge fittings at different times, and the first time my swing was off, and rather than trying to force a sale, the fitter suggested reconvening at a different time, which was relieving. I came back, and am happy with the results. Great store selection, low pressure salespeople, easy custom ordering, and fantastic rewards program. With the driving range across the parking lot, it makes for a must visit fitting location that I recommend to all my VT friends. EDIT: I should also note, each time there, I've dealt with a different salesperson and each one has provided me with a solid professional experience.

Everyone at the store is so kind and I feel like I always get one of the family member owners there…read moreto help me. They allow you to be as naïve as you are, and treat you with such respect, and they have such great knowledge.

We needed to ship a large painting but it was too large for a usual UPS box. Mike and Spencer…read moreCampbell took great pains to package the item appropriately and had it sent to us at a extremely reasonable rate. It arrived in perfect condition.Thank you Mike and Spencer!

I love this store! They have great clothes and accessories. Plenty of casual clothing options as…read morewell as plenty of outdoors clothing. The quality of the clothes is very good and the employees are very helpful.

I stopped in this morning while in the area, I had a $10 discount that was about to expire and…read morefigured I should pick up the little kit that applies waterproofing to coats (need to keep my new field coat looking sharp!). Dillon was at the register, saw me looking at all of the cool "stuff" near the register and found one of the very few boxes left in the store. He was really kind, when I am back in the area and I need something, I would definitely stop in!