Absolutely the only professional you want to consider when buying or selling a home. Christie and…read moreher team kept a high level of clarity and engagement throughout the whole process and kept things simple and straight forward. Truly a delight to work with. Thanks, Christie!

We worked with Christie as we contemplated a move to Waco, TX. Christie was unbelievably…read moreresponsive. She was honest. Answered our questions directly, and she was just pleasant to deal with. We did not end up moving to Texas, but wished that we could have taken Christie with us on our home shopping/buying process accross the country. Without a doubt, we would highly recommend her.

I live at 5106 lake shore drive waco tx. Eddie King was…read moreinstalling a gutter for another unit and saw I was painting my window panel and ask where he could get some of the paint for the gutter brackets ... I told him the condo association provides it but he could have some of what I had ... later he noticed I was having trouble crimping the wire stop on my new gate latch and volunteered to help. Super friendly and nice. Went above what he was there to do to help.

Amazing customer service, works with their tenants well. Would strongly recommend renting from them.read more

They keep your deposit. My duplex was spotless. Crooked business and owner. All the reviews…read moreeverywhere speak volumes. Rude and dishonest.

If I could give a zero star I would. I lived in one of their duplexes for two years. When my lease…read morewas coming up I looked for a new place and found a house that better suited my needs. When it came to Harrell being cooperative with me or the new leasing company, it was awful. They were rude and short and would not help me with any documentation I needed for the new leasing company. Thank goodness the new company accepted screen shots. Now, on to the move out process with Harrell. I followed all move out instructions and requirements to the letter. I also got my carpets professionally cleaned and deep cleaned my unit and appliances over three days. Per my lease, I paid $1000 security deposit, $400 in pet deposits, and $65 for my garage remote... again per the lease, all refundable. I'm not the best at math, but that adds up to $1465.00. Knowing this, why did Harrell say that the deposit amount was $1315.00? That didn't add up. On top of that, they took $583.43 from the $1315.00 deposit. They cited $354.38 for painting and $91 for cleaning! I have never not gotten my full deposit back and couldn't believe what they took. They also cited things that were not accurate such as missing bulbs and a smoke alarm battery. All of my bulbs were working and none of my alarms were beeping when I left the unit. I don't even care about the little stuff though. I just can't get how they charged me for painting and cleaning. I will never use them for anything ever again.

Andrew and Karla are awesome. Their dedication to doing what's right for the client, communication,…read moreknowledge and perspective are just a few of the things that stand out. They share their thoughts while also respecting your view and lay out a solid plan and targeted path for achieving the goal. We HIGHLY recommend F3 Ranch and Realty Group!!! --Russ and Marcie Allen

Working with Andrew and Karla was a fantastic experience! They answered all of our questions; if…read morethey didn't have an answer for us immediately, they researched and promptly provided the information we needed. Their advice was on point (even when we were skeptical!), and Andrew even helped us complete some of the tasks we needed to do in order to prepare the house to go on the market. We were completely impressed by all that Team Fraijo did for us -- including arranging for beautiful photos and video, along with social media marketing and an open house -- to help us get the best price possible for our home. Due to their diligence, we received multiple offers and were able to sell our home for more than the listing price! Andrew and Karla are knowledgeable real estate pros, but better yet, we're proud to call them friends. The next time we need help buying or selling a home, Team Fraijo will be our go-to team!

Absolute clowns. I have never dealt with more unprofessional and disrespectful people in my life…read more TV was so loud it was difficult to hear anything. Constant nonsense. And this is during the coronavirus thing- one of them starts in on how it's all nonsense and just fake news and all that. Unprofessional and uncourteous. Use literally anyone else if you'd like to be treated like a human being that matters.

Many thanks to the awesome staff. Always available when needed. The Broker is surrounded by agents…read morewho care about their clients.

My landlord was with Bentwood Properties in Waco Texas at 601 Lake Air DR. the landlord one day out…read moreof going on 7 years the landlord comes up and puts a letter on the door of the house saying for us to get out for not paying $50 out of $700 in May and all of $700 in June and all of $700 in July and i had the proff of paying all Of May and all of June now in July i messaged the landlord because my mother was mad because the landlord was not fixing stuff in the house so she was not giving me her part of the rent then the rent was just 3 days late and instead of having us pay late fees for 3 days the landlord kicks us out of the house and gave us 3 days to get out when all 3 of us that was living in the house don't drive and everything so if your with Bentwood Properties you need to watch out because they may just do the same thing to you are if your looking for a house in Waco Texas do not go with Bentwood properties because they will mess you up bad because when they did this to me back in July of 2022 i am still trying to find a house to live in and it has be over a year now of trying to find a house

Malisa and her husband are awesome! We have worked with them on several properties and they are…read morealways incredible. Prompt service and professional attitudes. I really enjoy Malisa's fresh take on the industry and it makes her listings stand out. Hope we continue with them for years to come.

I texted Malisa at 9:19 AM after a second night without air conditioning, simply stating: "out…read more[sic] a/c is still broken *our" She replied: "Was someone there yesterday to let them in" to which I replied "yes, they cane [sic] and said the problem was with the unit outside *came" She said: "Ok then they are working on it" I replied: "okay thanks" I called On Point at 9:49 AM but there was still no update from them either, not even an ETA, just that they would "definitely" be out to fix it by the end of the day on Thursday, July 20th. I texted Malisa back ten minutes later "do you have an eta of when it will be fixed? it's been almost 36 hours and we have pets" She said back to me: "When they get the parts" I said, naturally: "do you know when that will be?" She says: "Could be a week" This is when I grow agitated: "that is unacceptable. you cannot expect us to live without air conditioning for a week. please have some empathy" Her response: "I am not in control of ac people or part ordering we did our part called in service request unfortunately you have to wait" I asked her: "can you get us a window unit?" Her response? "In the state of Texas I am required to provide heat not ac" I texted Chantel at 10:03 AM "do you have an eta of when our a/c will be fixed? it's been almost 36 hours and we have pets". No response. I called On Point again at 10:54 AM on Thursday, July 20th but they still had no updates for me, simply telling me that the delivery truck still had not arrived but that she is sure that it will still be fixed at some point today, July 20th. I then get a text from Malisa saying "Do not call the ac people and bug them. They do not answer to you they answer to me and we are working on getting issue fixed. I will let you know when they will be out to repair. Btw you need to refresh yourself on the pet policy. I don't care what it is if it is not on the lease you are in violation of your lease." My response was "I called and Spoke with Chantel two weeks [sic] and she said you told her to tell me to bring the pet fee with next month's rent *two weeks ago" and then I sent her a screenshot of the text message I sent Chantel on Friday, July 14th at 11:39AM reminding her of that conversation. Ms. Spivey: "You will need to update the pet agreement so no you just can't add to rent. Let me know you will be in on the first to update forms" I replied: "I will be in on the first" and she said "You can bring with rent but you both will need to initial changes" and I said "okay I will let [redacted] know, thank you" I then asked her "the a/c people are saying it will be fixed today so I'm wondering why you said it would be a week?" (see above where she says "Could be a week") Her response was to send a screenshot of our own conversation we were having just a few hours ago and then says "I said could be a week. I'm not in charge of their schedule. They said it should be in today but they don't know if it will be in delivery truck. I'm being realistic with you" I replied: "I've had two nights without any sleep and am not in a very good mood and am not going to discuss this any further. I will be in on the first with my $750 rent and $500 pet fees" Her response? "Good glad you understand now" I am unsure of what else I can do on my part. When I call On Point, they call my landlord and complain that I'm "bugging" them. When I talk to my landlord, she says "in the state of Texas I am required to provide heat not ac." I am now trying to fall asleep for the third night in a row without air conditioning and am at a loss. The only thing I know is that I hope this experience doesn't happen to anyone else, and the only way I know for sure that this won't happen is if you choose to rent elsewhere.

Rented from Campus for two years and had problems with management almost every time we had to…read moreinteract. They failed to put work orders through in a timely manner, toured our apartment without letting us know beforehand, and threatened to call the cops because we were still in the driveway when they came to do move out checks on our row of apartments. They were rude at every step of the way. We LOVED our apartment but hated the management. Also if you're reading this Elizabeth, you suck.

RUN, don't walk, AWAY from Campus Realtors. We recently moved out of a unit at Las Casitas after 2…read moreyears and they nickel and dimed us for everything when we left that unit in pristine condition. We had it deep cleaned and it was 10 times better than when we received it. They charge $65 for a light bulb....ALL LIGHT BULBS WERE WORKING UPON MOVE-OUT! They charged for paint touch ups and normal wear and tear that the lease specifically stated would NOT come out of the deposit. Do NOT rent with Campus Realtors or Las Casitas in Waco.

Love y'all I have been written for 15 to 16 years I've enjoyed my house all these years thank you…read moreMiss Butler and Mr Butler for everything you've done for me and I hope to keep continue living where I am.

Start by ive been renting for 4 years they don't like to fix on plumbing communication is very…read morepoorly they talk to you in a very degrading way don't handle situations in the way that should be handled plumbing is bad the bill has reached 1800 and they don't want to cover ANYTHING which is left in my name also my credit they also don't let you speak to no one higher up besides the front desk that gets nowhere this situation has been on going for 3 months even with the previous bills I still paid due to I didn't want my bill cut off cause I have small kids at home and I'm responsible about my bills but once the bill reached 1800 I refuse to pay that alone I'm passed frustrated with this company also thought about homeownership before all this mess and I backed out because they don't handle business for my liking all they care about is you paying them money I have never been late on bills or rent and this is how they treat me they deserve NEGATIVE ZERO STARS

Perfect location. Beautiful loft. Quiet, clean and comfortable. Enjoyed our stay and would highly…read morerecommend. Easy walk to Magnolia. Safe peaceful neighborhood with easy access to parking and walking distance to several eating establishments. Would definitely stay there again.

Nice place, moderately priced. Building is secure after hours and I feel safe here.read more