Another visit, another great experience. We stay here probably once a year for a few days and it's…read morealways a great experience. The staff is friendly and personable. They appreciate Diamond members (each day there were two bottles of water in our room) and are all around great. The breakfast was sufficiently stocked (and there was quite a crowd) and everything was tasty. The toilet paper is soft! The wifi was sufficient. Great experience again!

Hampton inn membertou is ignirant and prejudice they took $509.94 from my bank account and never…read morereplaced it please avoid this place at all costs they don't care about their customers or their business they only care about the money they get from

Disappointing Stay - Holiday Inn Sydney Waterfront…read more My wife and I hadn't been back to Sydney in nearly 40 years, so we were excited to return last weekend to reconnect with friends and family. We booked our stay through HCI, using some of our points. Unfortunately, the experience was disappointing from the start. When we arrived, our room wasn't ready. That was the first red flag. The lobby furniture was noticeably worn and tired-looking. Once we were finally able to check in, we noticed smudged paint around the door and wall of our room. Inside, there was a gap between the hallway carpet and the tile in the suite -- signs of poor maintenance. Still, we decided to stay. That's when we discovered that the toilet didn't work. We contacted the front desk and were told the maintenance staff was unavailable -- and that we'd need to use a plunger ourselves. Seriously? No one ever showed up, and no plunger was provided. We were forced to use the lobby restrooms, which were in even worse condition: stall locks broken, sinks that didn't drain, and stained porcelain everywhere. We informed the front desk that we had lunch reservations and would be returning around 1:00 PM. We asked for either a working toilet by then or a new room. We also made it clear that if neither was addressed, we would not be staying another night. This is not the level of cleanliness or service I expect from Holiday Inn or IHG. I tried to find a way to contact Holiday Inn or IHG directly to provide this feedback, but had no luck -- so I'm sharing it here. Hope this helps others. If you do stay here, lower your expectations.

LOVE this place! I wanted to live there! Very clean and beautiful. Right on the boardwalk. My dogs…read moreand I walked the boardwalk every day, a bunch of times every day. I don't recommend walking in front of the hotel with dogs on the sidewalk though. The grass isn't cut, and there is trash and who knows what thrown in the long grass in front of the hotel. Loved the bed, the pillows, the soaps and the staff. We enjoyed this hotel so much. I could see the Big Fiddle at the dock from my window! So wonderful to watch the glow on the water change over the course of a few days. Morning, afternoon, evening, night. This place is also very central to many good places to go - like the Governor's Pub across the street with live music every Saturday night. And the Cidery a little ways up the road - live music on Sunday nights. My dogs and I enjoyed our stay very much. 100%. Loved this place. Hope to go back some day. ALSO - it was interesting to stay here for a few days and see how the port changes when there is a ship in the port or not. How busy it can get, how quiet it can be, what the locals do differently when there is no ship in port. It was all very interesting in early June, 2024.

My husand and I spent a couple days in Sydney, Cape Breton (we left yesterday)…read more Our room was nice. We had a view of Sydney Harbour. There are less expensive hotels a couple kms away on Kings Road but we wanted to stay downtown. WIFI is free as is parking. There are two restaurants in the hotel ... the Crown & Moose Pub (we had supper there last night) and the Highland Mermaid (we had breakfast there this morning ... it was okay but pricy). There was a cruise ship in dock yesterday ... we could see it from our room. When cruise ships come into town, there are lots of shops next to it that open if you are looking for local crafts. This was a nice hotel. We booked online and got a rate of $134 which was good for a Delta. I'd stayed here again.

We didn't arrive for our one night stay until the evening so we didn't get to enjoy the area but…read morethe view from our cottage/room was spectacular. Every unit faces the Ingonish Harbour and what a treat it was to watch the sunset and, subsequently, the sunrise the next morning. There's also a deck behind the unit with a bench and table and chairs. Parking is in front of each unit. Upon entering the room there's a small kitchen storage cabinet with a microwave, coffee maker, kettle, a couple sets of crockery, and a small table and chairs. On the other side of the room there's a mini fridge. The bathroom had its own heater but it didn't work and the bathmat did not stick to the bathtub. Be careful of slipping while showering.

Beautiful cottages overlooking the lake with great views. Very clean and well kept. Friendly staff…read morethat allowed an early check in. Highly recommend this place. I would have stayed longer if there were more days available. There is a mini fridge, coffee machine, kettle and blow dryer. Linens and towels provided. Table for two and love seat with vaulted ceiling.

Our group of ten family members stayed here recently and were sadly disappointed. The…read moreaccommodations are not actually a lodge, but rather a hotel. The views were fantastic and our room was comfortable but certainly not a lodge experience as advertised. Our dinner in the restaurant was a disaster from the beginning. We arrived 15 minutes before our reservation so expected a slight delay in service. That delay eventually became on hour before the last person in our party was served a drink. The only wines available from the wine list were much more expensive than those unavailable. The vast majority of the beer selection was also unavailable. This was communicated to us after a thirty minute wait after ordering. The wait for food after ordering was two hours or more. When it did arrive it was cold and obviously had been sitting for quite some time. The staff don't appear to work together, while waiting for our meals, some servers were setting their tables for breakfast. We were told there was no manager available to speak to us but eventually someone came and comped some of the items. Breakfast was great the next morning with lots of options. Bottom line is don't expect a lodge and eat dinner somewhere else

The Keltic Lodge is very lovely, and the staff most attentive. We did enjoy the restaurants and the…read moregrounds. As a treat I had a 90 minute massage which was exceptional. My only regret was the quality of the bedroom at the lodge itself. Before making your reservation make sure that you have a room with a view. You are surrounded by the majesty of Cape Breton so it is hard to look out your window only to see a wooden staircase.

From the owner: Just what you are looking for, ocean views, comfortable and relaxingread more

Solid little hotel…read more Nothing fancy but the rooms are modern, clean, and have fast free WiFi. There's literally nothing wrong with this hotel, I'm happy here. AC works great

No disrespect to the Comfort Inn chain but my expectations are never high when I go to one of their…read moreestablishments. Typically I only stay at the Comfort Inn when I am traveling in smaller towns where some of my preferred hotel chains don't have a location. The Sydney Comfort Inn is well located, on the waterfront and close enough to restaurants and the casino. Once the check-in completed, I walked down the hallway towards the staircase at the far end and was taken aback by the strong smell of cigarette smoke. I honestly can't understand why hotels still tolerate smoking in any of their rooms. Unfortunately, the smell had even wafted upstairs but it was much less noticeable. My room, on the second floor, was nice enough and comfortable. It was also impeccably clean, which is really what we all want in a hotel, isn't it? An unexpected touch in a hotel of this type is the 32 inch flat screen plasma TV. A complimentary continental breakfast is served, oddly enough, right in the main lobby. It's a bit strange to have lots of people walking by, checking out with their suitcases, while you're buttering your toast. With a $95 rate, this is definitely a good choice in Sydney but with the nearby Delta soon to fly a Holiday Inn banner, with probably some pretty aggressive pricing, they might have a hard time competing.

Heather is the nicest BB host I've ever met and she freshly made each of our breakfast dishes -…read morewhich is rare for BB hosts to do - her place is very clean and comfortable, great Internet connection. Location is right by the NFL ferry and close to many good restaurants.

Just leaving the Harbourfront B&B. The owner is very kind and accommodating. Slept soundly and…read morefelt at home. Enjoyed our stay!