First, GM stands for Greg Martin, the name of the owner rather than "General Motors", so they work…read moreon all types of trucks and cars. This place is the auto repair shop everyone hopes to find. Thus far the owner, Greg, has done all the work on my vehicles. He is exceptionally competent, capable, and honest. He has properly diagnosed multiple issues for two different vehicles and correctly fixed each issue for a very reasonable price. Once he properly diagnosed a no start problem with my Ford Focus and advised me to take it to a Ford dealership where they would likely fix the issue (needed a new transmission control module) for free. GM Truck & Auto Service has also properly diagnosed and serviced my Ford E450 issues including hydraulic repairs.

Yeah, Thomas S. is right ON…read more Should I feel ashamed that a fleeting thought shot through my mind that if this great asset to car owners is widely discovered that I might have to wait my turn for service in the future? Yeah, I guess I should, lol. This father/son machine and auto repair shop rocks it in the quiet of Hickory Lane Corner just outside of town. Father Vaughn is just as gracious and accommodating as his Son Greg(ory). So gracious that Greg let me call him George for over a year before I realized his name is Greg! Bottom line, Greg has resolved so many large and small issues with my classic Volvo V90 wagon that he is now responsible for keeping it on the road. And if anything requires serious modification, it's a full machine shop. The fact that this is GM country didn't handicap Greg at all in recognizing the issues with this European car. When my radiator fluid was continually disappearing, instead of telling me that I needed to replace a costly part, Greg applied the pressure test and diagnosed that the clamps on three hose connections had simply expanded with time and tightened up those clamps in a matter of minutes, saving me plenty of money just if I had been told I needed to replace the hoses. I wouldn't have known the difference, because I don't know a ball joint from a bearing. When my steering rack went bad and Volvo discontinued the part, Greg took the used salvage one that I found online and replaced it pronto. He has now replaced front and rear shocks and brake pads in such short time that I wondered if he could have done it correctly. But, the car drives just fine. He also took time to help me remove my driver's door interior panel so we could replace the broken door latch. Next he's going to help me lift that door off its hinges so we can replace the hinge with a broken spring. Little things like that don't make him much money, but they mean a whole lot to a driver. OH, lol, when I erroneously thought there was an interior cabin filter which needed to be changed and took off an interior cover panel to find the filter, Greg ended my multi day hunt for it when assessing that there couldn't be an interior cabin filter because there was no place for it. But, in the process a tremendous rattle began in the HVAC system. Yes, we took several things apart looking for it, but Greg eventually discovered that a plastic parts bag sitting on the front floor board had been inadvertently sucked up into the air flow system and was trapped inside an echo chamber. A plastic bag making enough noise to make you think the car was going to explode! Thank you again, Greg. Since Greg kindly informed me that my rubber brake lines were cracking; which is a deadly safety hazard, new brake lines and control arm bushings are en route for him to install before I have an alignment to compensate for my new Winter tires having just been installed. I'm truly fortunate that Greg and Vaugh are in the neighborhood, and I hope they prosper even if I do have to wait my turn in the future...

Don't waste your time or more importantly your money at this s##hole! Said they rebuilt my transfer…read morecase and instead just added gear fluid to leaking seals makes perfect sense right? 400 dollars to add fluid to something they said could replace and none of the bolts even came off I inspected myself the next day. Do what you want but I don't have time or money to waste with stupid people.

Craig was my hero the night I accidentally thought there was a road into the parking lot, but it…read morewas actually a ditch with 18 inches of water running from all the resent rains. I have to say ALL of the people in this area, were so nice! A gentleman at the local gas station looked at it. He asked 2 20-somethings in a quad to look at it and they called a brother, who brought a chain, but the consensus was I need a "lift" not just a tow, so the group decided I should call Rons Towing. While I waited for the truck, another gentleman stopped to make sure I was ok and Craig called me, half way through my original wait time to update me that he was on his way. I was told "Ron is sort of expensive", but for after hours on a rainy night and less than a 30 minute wait time, I was elated to pay $75 for the service. I couldn't possibly have gotten stuck in a more remote or hospitable location. Cudo's to the people of Jackson, OH!

Every time I go here he tries to talk me out of putting new rims on my vehicle. The truth is he…read morejust don't want to work because it's only 50$. Unbelievable!!! Horrible place, horrible owner, lazy and just a waste of my time!!!

Best prices and service around! I highly recommend you go see Ed the next time you need tires! You…read morewon't be disappointed!

In and out. They got me the bedcover i have been eyeing up for a while now. They also were the…read morecheapest in the area and installed the day it came in. I would highly recommend.

The people who leave bad reviews don't know how shops work. Places get busy and the world doesn't…read morerevolve around you so get over it. Every single experience I've had with top tier has been amazing. They do great work for a great price. They are the only place I will take my vehicles

First class auto body repair. Wouldn't go anywhere else. They handle everything auto body as well…read moreas auto and truck glass. Insurance is welcomed and they pride themselves in using oem parts to get your ride back to the way it was. Estimates are free and staff is friendly

I had a car towed a few days ago and the service was great. They came in a timely manner and the…read moreprices were exactly as they said. If you need a car towed I definitely recommend them!

Requested a tow last night. Driver called and said he was on his way and gave us a eta. he never…read moreshowed up. didn't call us back. wouldn't answer his phone when we called him. He extended our time on the side of the busy interstate in a construction zone at 1:00am with our 4 year old grandson having to call another tow truck and wait. Very unprofessional, don't waste your time with this company. Their reviews speak for themselves.

The price is right for what you get, if you just looking for a drive through with a little extra…read more However the staff that does the cleaning does not seem to use their heads. They change my radio station, why are you touching that? They don't call the front of the wash to turn off the blower (using your head) if they see after market items like bug shields or wind guards. They work hard to buff your car down, however they spray tire shine on the mats which makes them very slippery, and they got some on my leather seats. The actual detail shop rates seem about par with other shops, although I'm not sure they understand that for those rates you expect a hand wash. My biggest issue is its a car wash, there is a finite window for washing vehicles with no hot water. So they are not open during the winter as they don't use hot water ever. The operate its they do have to be open they don't seem to really care. They don't stay open during daylight hours, they close at the first sniff of rain, they don't reopen when the rain pass', they honestly seem to be closed more often than they are open. Also on more than one occasion before I finally made it in, they closed early, hot out and no rain. Not sure what's going on there, but, if you have a higher end vehicle, or you have a nice vehicle you really baby, I would only do the detail, not the quick wash, and I would stick around and make sure they hand wash it.

Sutherland's was bought out by Vest auto repair. I went to the dealership and asked about a…read moretransmission fluid change and they said $300. Vest said about $130. Well when I went in they found that an old gear box that I had run over at night had knocked a hole in my transmission pan. They ordered a new pan and put it on, changed the fluid and charged me $275. still $25. cheaper than what the dealership wanted for just the fluid change. I also had some brake work done and it seems they might not be quite right. But I'm 100% sure if I call them and explain to them that something might be going on they will straighten it out. It might be where I don't have new brakes on the rear too.

Absolutely wonderful service. We have used Sutherland's for years and after today, they solidified…read morelifelong customers. I had an issue with my car that turned out to be something very simple. They attended to it the same day, and wouldn't take payment for their service, despite the fact that they took time out of their day to assess the issue and fix it. Keith told me "I wouldn't feel right taking money for that." Wow. Not something you hear every day! They're honest and provide fantastic service. Thank you SO much!!