If I could give this business negative stars, I would. I rented out my property through them. They…read more"screened" and approved the tenant who proceeded to trash the property over the course of the lease. Their maintenance man reported what was going on but no one in a position of authority did anything to stop it. They even recommended I renew the tenant's lease, which I refused. Over $10,000 in damage to the unit and they refused to accept any responsibility or help with the cost of repair. My experience with them was terrible.

PLEASE PLEASE BE AWARE OF THIS MANAGEMENT COMPANY! If I could rate them a 0, that's what it would…read morebe. It cost my daughter almost $2000 to move into this townhouse at Parker Townhouse apartments down Wendover Ave. She moved in on May 2, 2025 and has been without air for almost the entire start of her lease including again today which makes it twice in just this month alone. My grandson has asthma and is on a daily nebulizer. This was also noted at the beginning of her lease. It is sad that this management company promise you all these amenities and things and then treat their tenants the way they do. Since May 2, 2025 my daughters air has went out "FIVE" times and they have had to come spray for nasty bugs (roaches) that come from up under the wall and from outside!!! These town houses are not worthy or in condition for anyone to stay in. I have offered to mow their grass or at least my daughters section due to the grass not being cut and getting as high as to your knees. The trash can is always over flowing with garbage all around and just blowing in the wind. I will be putting in a request for Channel 2 to go out there to the property so they can show the people what they will get dealing with Real Property Management! So please stay tuned. It should be against the law to rent out something in this condition. I will be moving my child and grandson out asap and will be consulting with an attorney in regards to breaking her lease. She asked them what did she have to do to break the lease because her and her son cannot continue to stay in those conditions and the lady at the office was very rude and unprofessional but I bet she does not stay in such conditions and should be ashamed for promoting those rental properties. Real Property Management count your days of robbing low income families - there will be a live viewing soon of what you really offer!!!! For anyone with the same issues, here is how you report it to the news channels and get them out there. 2 Wants To Know Have a consumer issue or something you need investigated? Call: 336-379-5605. On Tuesdays and Wednesday from 11am-1p you can call: 336-379-5618 to speak to someone with our 'Call For Action' team or click on the Email Us Button at channel2.com

HomeRiver Group has tried to steal and scam me multiple times. They tried to lie about me having a…read moredog to claim they needed to keep the security deposit. They claimed the house I rented, which had no garage, had a messy garage. They claimed all sorts of things, forcing me to fight and threaten to go to the BBB. Once I did that, they suddenly recalled the inspector had gone to the wrong house. I know we don't have much of a choice in who we choose to rent with, but HomeRiver Group is the worst quality company I have ever rented with.

Laura dropped the ball by lying to me. In an attempt to rush me through the lease signing process,…read moreshe claimed if i don't sign same day, she would move on to the "other applicant" on a listing that had been up for 50 days. I said ok go ahead and move on. Guess who came back 2 days later? Laura. This scummy used car sales tactic which she used to build urgency lost Laura my signature, and eventually forced the home owner to lower his price/month.

Really helpful. They were able to assist us multiple times in finding a place to call home while…read moreare home was being renovated. They added special touches throughout our stay which was very important to us. One thing they did above anyone else was offer a monthly grocery service delivered to our door for no additional cost! We stayed for 7 months!!! I mean their customer service is unreal and their properties are so beautiful!!! I even took a property unseen because they had just finished it the same day!!!

They don't pay their bills. It's going on eight months,…read morethey owe me $4,700, and it seems as though they have no absolutely no intention of settling up. My recommendation to any contractor is to avoid doing any business with them. They don't give a flying fuck about anyone. Phyllis has every chance, but depends upon Peter, who lost his mind years ago. He doesn't remember yesterday, nevermind tomorrow. James is terrified of his own shadow. Useless!

I have had a great experience with this management company! Their maintenance staff is great and…read morethey take care of issues promptly

They won't work with programs but they will take your application fee, make you wait a week before…read moredeclining you. The properties they offer are not worth the price. One place didnt havw a stove and I found 3 roaches throughout the kitchen. Also they have a lot of Court orders showing they are slumlords. I am very grateful they declined me because several tenants told me I dodged a bullet.

The INT of an apartment building is just important as the EXT. As a former resident 2003 to 2005 I…read morehave these reminiscences. Les jardins est belle et appealing. L'Exterior est pleasant and architecturally d'accord aussi. Mais the stove is gas and not electric. Les hommes en le building harrass les femmes en le building constantly trying to get intimacy which wasn't going to happen. One guy Mark Fulton a former friend had to relocate to California before he would let me be. The Owners didn't do anything about this constant barrage of unwanted male attention to me or another of the other residents. One lady got constantly approached and talked to by one guy who is a construction worker and he wouldn't stop ever. He talked to the lady every afternoon. He was relentless. I finally decided to visit an older friend in another neighborhood for a couple of nights for a change of scenery then my Mom helped me lease an apartment on Hillside Dr. There isn't a work order program there pas de tout. (Not at all.) A work order report such as a persistent leak in the ceiling if left un-repaired could damage the building went un-repaired for two whole weeks. Then half of the ceiling fell in and the workman wouldn't take off his shoes or wear plastic booties before entering. I may have been ahead of my time regarding preventing ecoli in my old apartment though currently wearing plastic booties to repair a ceiling to complete a work order social distancing and wearing a mask even would prevent Covid. The ceiling wasn't ever repaired and I had to get another place to stay. This rendering the old apartment uninhabitable. Even though I rigorously cleaned and scrubbed the floors avec Murphy's oil soap the owners said the floors weren't clean which is rubbish. He deducted a floor cleaning fee and the floors were spotless and he never gave my deposit back even though the ceiling wasn't ever repaired b/c the maintenance guy he sent a week later didn't and wouldn't wear plastic booties to repair the ceiling. Then I couldn't even stay in my own apartment. Within two months I had to get another apartment miles away and didn't ever get to move back in. Not that I would even want to currently. There isn't a disposal or a dishwasher appliance and there aren't central air conditioners either. There wasn't even a window unit air conditioner. My Mom bought me and I later bought a window fan which just swirled the hot air around. I probably sweated off five pounds during the Summer parce que (b/c) there wasn't even a window unit air conditioner which made Summers unbearable. I wouldn't reside there if someone paid for the place for an entire year on my behalf. If you sign a lease you will swelter.

I thought that they have a very non professional team. I received a email that they could not…read moreassist me. And I send a email to talk to them and I got no response. Hope I never have to use them ever again. I'm a traveling superintendent and never had the service like them.

owners Be careful who you let manager your property. These people read your text and never answer…read morethe phone. At first I thought the number was a landline because it was just ring out. But saw my text message was read. Why are you stressing potential candidates out by just not responding back. All these negative reviews and yet nothing is being done here!!!

I contacted Bell Partners 4 times with a few weeks after reaching out to my apt complex regarding…read moremy lease renewal where they wanted to charge us almost 300.00 MORE PER MONTH IF WE RENEWED! I WOULD like to know why if I renew my lease i would be paying more than a new tenant for same lease period????? No answer from Bell Partners either so I take that as they care as much as apartment complex! NOT!!!!

As a current resident, I see clear signs that Bell Partners' approach erodes long-term property…read morevalue. Resident experience is poor - Policies change without notice, communication is inconsistent, and staff at all levels use scripted "I'm sorry you feel that way" responses instead of solving problems. This drives away stable, higher-income tenants. Operational talent gap - The lack of professionalism and transparency suggests Bell is not hiring or training the best in the industry, which shows in every interaction. Occupancy challenges - My community is around 60% full (my best guess) despite being new, which should concern any owner or investor relying on steady NOI. If you're looking at Bell as your property manager, understand that short-term savings in management fees may be outweighed by higher turnover, weaker tenant quality, and brand damage over time.

Issues concerning water drainage have been communicated since Oct. The lack of drainage is causing…read moremy patio to Crack and separate from the house. No resolution and response has been either lacking or reflective. Patio is only 5 years old.

This company is more concerned about finding violations that are not justifiable than handling…read moresafety issues that could result in someone being seriously hurt. Their staff does not return phone calls and is not knowledgeable about their managed properties. Simple things that could be addressed in a quick call took over 40 texts and emails and is still a issue. It seems like they don't want to talk to someone for fear they don't know the answers... which has been shown in their written communication.

I reached out to the regional manager and complex manager regarding sexual harassment and other…read moreissues with their maintenance manager and to no avail. I was told that the only thing they could do was change my locks and not have him come back towards anywhere close to me and just today he was at my building. Reached out to the regional manager Tacia Jaime and have not gotten a call or reply back as to why he was allowed in my building. You cannot understand how I feel right now.

Sent us a charge a year later without any information after we closed out. We closed our account…read moreand got a charge after....how is that even possible

KRISTEN HAYNES is a welcoming soul who showed us much kindness and patience. She is knowledgeable…read moreand allowed us to express exactly what we were looking for and went out of her way to assist us. We are thankful to have been able to work with such a professional caring woman as Kristen. Thank you so much for all you do!

Would not recommend Ms.Haynes. She gossips about people. Unless you are in her social circle or…read morehave unlimited amounts of money, her attention is NOT on you. We found her very untrustworthy, had issues with her returning calls, acted un interested and it appears she is more interested in building an empire and being well known vs. working with people. Arrogant, rude, pretentious and NOT to be trusted. There are too many good realtors in the Triad to have someone like her represent you.