Needed a mold inspection quickly this week in a rental unit. I was able to get Mo (tech) out on…read moreWednesday afternoon. He provided information, walked through the process, and set expectations for wht he would do and what I should expect. While I don't have the results back yet, the collection of the samples was relatively quick and straightforward.

Mo was very kind and understanding. He explained his process well and he didnt rush us when we…read moreasked questions. I am confident in his thoroughness and am requesting him back after remediation for a follow up.

Jose and team are well versed and expert professionals in managing both project management and…read morewater damage repairs and rebuild. From emergency pipe burst to complete rebuild, Jose and team had us back in action in under 3 weeks- this is extraordinary considering insurance claim/adjuster processes and contractor availability/supply chain issues. We are grateful to Jose and his team for their attention to our needs and quality of work performed. Photos show before and after work. Highly recommend. Exceeded expectations.

Pros: Jose and his crew did a great job with communication through out the renovation process. They…read morewere very nice and also provided a lot of good recommendations on how things should look. If you want to get your walls repainted or light fixtures installed, then I would recommend them. Cons: I wouldn't necessarily recommend flooring as we are having issues where the baseboard does not connect to the floor and there are gaps in places. They are suppose to come fix it but communication has been sparse ever since we paid them (back in August) and to me this is disappointing. We also had a huge issue with backsplash and it took several attempts to fix it and I am still not 100% happy with how the backsplash came out but we needed to move-in ASAP and settled for an okay job. Lastly, when going through inspection, I noticed paint was stained on our carpet and brand new counters and it was a pain to remove the paint. Overall, I'm giving 3 stars especially because after several attempts to contact them, they have stopped responding even though they said they would come fix their mistakes with the gaps in the floor. I will update the review if they contact us with an actual date and time to come.

A few weeks ago, we discovered a leak from our 2nd floor bathroom which damaged the bathroom…read moredirectly under it, and dealing with the water damage was incredibly stressful. The team at Restorion took complete care of us, handling both the mitigation and restoration flawlessly. They also helped us handle the communication with our insurance company, which took a massive weight off our shoulders. They were always polite and on time. They took great care to protect our home and furniture and make sure there is minimal disruption during the process. Jose also personally examined the work at every single stage to ensure the quality, which gave us great peace of mind. What truly set them apart happened at the very end: they noticed a small issue with our showerhead. Even though it wasn't related to the leak, they bought a replacement and installed it for us just to ensure we were left with a fully functional bathroom. Restorion does high-quality work, but more importantly, they are kind, honest people who genuinely care about their customers. We are incredibly grateful for their help.

Did a great job on all fronts. Honest, did quality work, and were good communicators…read more For water restoration you sometimes can't know how well or how honest the company is until the very end. And it was amazing to see the difference between what an honest company like Restorion sends the insurance company vs a dishonest company, which is what I had to deal with a few years prior. Also very helpful to have the water mitigation people also be the restorer, otherwise so many derails can be lost between the two companies. The restorer won't know what the basement looked like beforehand and that can lead to gaps. Also for dishonest companies I think they use the two separate companies to juice their returns and to do less restoring work.

As a realtor, I've used PNWIG's services several times, and they never disappoint! Darren and Tyler…read moreare always patient with my clients, incredibly knowledgeable, and detail-oriented. Their professionalism and thorough inspections make the process smooth and stress-free. I highly recommend them!

Inspector thoroughly explained findings each step of the way (and in layman's terms since I'm not a…read moreproperty inspection professional) Appreciated the explanations and timeliness of submitting the written report. A+!

Dan is fantastic. Super nice guy and knowledgeable. Highly recommend him for your outdoor projects!read more

Dan is the best contractor you could ask for for any project you can think of. Dan helped me…read moredemolish my inground pool. He was always responsive, and very creatively and professionally solved all the problems that crept up along the way (permits, access to the backyard, transporting fill materials etc). He got the project done 3 days earlier than initially projected! He's also just a very nice human being to hang out with. Thanks Dan!

I cannot even begin to explain the level of exceptional service I received from Jonathan. He was…read morerecommended to us by our Real Estate agent Angelica Thrasher. We wanted to support small local businesses with our move, but had a tight turn around time between closing and moving out of our rental. We happened to strike gold with Jonathan! After his initial inspection, it was ultimately determined that some insulation needed to come out in order for him to do his best work. We were able to complete that in a few days and he opened up his schedule back up for us so the job could get completed before the end of the month. Amanda was also very communicative along the way in regards to the appointments, payments, and general inquiries. The pricing was very fair and not exploitive like some others may be. I would and will highly recommend Jonathan to anyone needing services.

We were in the middle of a home renovation when we first stumbled upon fungus and another layer…read moredeeper, mold. We are living in the home during the renovation so this was quite concerning...is this dangerous? do we need to move out immediately? I found all of the positive reviews online about Jonathan and Seattle Mold Solutions and reached out. We were immediately able to connect over text and I sent him photos (which is so much more convenient than talking on the phone). The following day he was able to stop by to check out the situation first-hand and give us advice on how best to proceed. It feels so reassuring to have a professional's opinion regarding the mold situation to make sure we are on the right track. Jonathan is genuinely the nicest and most honest human being and we are so grateful!

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

A great company to work with. They were able to start right away and finished very quickly with…read moreremoving nicotine smoke odor at an affordable cost.

We found Galloway Environmental very knowledgeable of…read moreenvironmental requirements, forthright and accurate in their assessment of the discovery process. Extremely considerate of owner and tenant requirements and fair and reasonable with their fees. They performed work on time and within our budget. They kept us well informed throughout the process. We would not hesitate to use them again. Ravenna Suites LLC Donna Arnold and Jim McCulloch