Ethan communicated effectively keeping me updated on his arrive time. He showed up within minutes of the estimated time and it was not a "Barn door estimate of we will be there sometime this week between 7am and 3pm. He gave me a 15-minute window and hit the window. Ethan has a down-to-earth personality and was quite friendly. All the keys work better than the original and I am now good to go. This is a locally owned Veteran company, and I would recommend him to anyone and will put my name on it. The price is right as well. Matthew Timbs read more

Ethan truly saved me from my own stupidity. I was on the verge of having to drive back to Tennessee to get the house keys for the house in Birmingham, but Ethan really stepped up in helping me out and was really well priced, especially considering that the man had to open two locks for me. If I ever need a locksmith here in Birmingham again, it will definitely be Veteran Lock & Key. read more

The owner was very accommodating and helpful. He helped me devise a plan to prevent accidental lock outs, advised on products and scheduled a visit to install the products. I was able to send a video to allow him to see the issues I was experiencing with our doors. His Veteran work ethic shines through. A+++ read more

Quick response on the estimate. Arrived as scheduled and did a great job rekeying all the doors in the house. Explained everything he was doing. Lubricated all the locks and repaired those on the edge of not being functional. I highly recommend him. read more

Very patient and acceptance of all my fur babies in and outside the house. Worked hard on a locked that I purchased from 2015. Worked quickly and was able to provide me with a safe locked home. Thank you Ethan from Ms. V and all my fur babies. read more

I could not have asked for a better job! They were great communicators and were right on time. Door knob was quickly repaired and fee was extremely reasonable. Great company! read more

He was so sweet and literally pulled up hopped out and with a minute my door was unlocked . And I got to get a spare key on top of it . Prices are definitely reasonable. read more

Nothing but praise for Ethan and a job well done. He went above and beyond on a tough project and was completely professional!!