Everything from their communication, not having a life person working in their business just to…read moreanswer machine returning Customer's phone calls jumped right out of the truck with an attitude and I'm the one hiring them and the quality of the work is horrible. The concrete is no good. The word is worse. They just promise you they're gonna make it right promise you they're gonna make it right and then they come out after 47 calls trying to get them to come out and do something about the concrete. This company is a complete nightmare would not suggest anyone to use it unless they would like to have Concrete like I got for $12,000 take a look

Alastra Construction replaced my concrete driveway and porch and did an excellent job. They arrived…read moreon time for my appointment for an estimate and gave me a fair price. On the date the work was scheduled to begin, they started on time and completed the job when they said they would. They charged me the price quoted in the estimate and there were no surprises. I highly recommend them.

ot several quotes for my roof, and MCM was not only local, but they had the best price by almost…read more$2k. They also offered a discount for cash/check pay. Also, the estimator (whom I believe was the owner's son) was very kind and available to answer all our questions, without any condescension or indifference. After the install, which took about 1-1/2 days, there were a few items I had mentioned that were overlooked, and when I contacted the owner, instead of being met with indignation (as I expected), I was met with compassion and understanding. The items were remedied within a few days. Everything looks great! No more leaking roof. -------------------------------------- On a side note, my neighbor (weeks later) said she saw many nails in her driveway, and when she said something to the workers, they were really rude. She said the next day there were food rappers and more nails in her yard/driveway, and said she ended up with a roof nail in her tire with a flat. I emphatically apologized to her but there wasn't much more I could do. I also later found 2 cigarettes (one smoked and the other whole) in my attic, and have found nails here and there for weeks now. For these last few reasons, I could not offer a 5-star rating, and almost put 3 stars, but 3 would not be indicative of the overall quality, which is more important to me from a roofer than attitude--though if everyone had an attitude similar to the owner's son, 5 stars would be an easy rank. Overall, the experience was good, but not great, though I would recommend them over others. I would only advise that every detail be written down, and that the owners have a little more oversight on their daily crews, just for quality (and attitude) control.

Got a quote to fix bad flashing on my roof after discovering a leak. The guy who came out to quote…read morethe service was very professional, however the company itself was extremely unprofessional. Four weeks after the quote and we still had no communication with this company unless we called ourselves, and even then we got the voicemail 9 times out of 10. When someone did answer, they gave us a new excuse every time. Apparently our job wasn't worth the money, and instead of canceling on us or keeping their word they just ghosted us. Our roof could've been fixed much sooner with the company we actually went with in the end and it would've prevented further damage. Shame on these guys.

This company deserves more than 5 stars! I've waited a few months to make sure we were happy with…read morethe work and Custom Wood and Vinyl Fencing went ABOVE & BEYOND in every area & their attention to detail was amazing. Don & Jordan are absolutely THE BEST. Jordan needs a special award for best Customer Service EVER!!! She was so patient with my constant questions & always cheerful & helpful. They built a quality 6 ft tall privacy fence along one side and installed black aluminum fencing around the rest. Don was super helpful showing us the best layout to maximize our yard. The crew did an outstanding job with installation & cleaned up everything as well as being respectful of our property, flowers & shrubs. If you want a fair deal and quality work...hire Custom Wood and Vinyl Fencing!

Love my new privacy fence and split gate (Riverview, MI). Alex and team did a great job installing;…read morepatient, accommodating and polite. Don is easy to work with and Jordan is sweet and knowledgeable. Customer service was great. 5 stars all the way! I appreciate all the hard work from the entire team at Custom Wood & Vinyl Fencing. Thank you so much.

I was in hospital when work was done. Came home to beautiful patio. 3 years later, small (tiny)…read morefault on edge of step (weather related)- Coco checked it- fixed immediately. Great service and personal care

We first noticed chipping just 6 months after the driveway was replaced in the fall of 2023. Cuco…read moresaid it was from cold weather and salt from our car (??? This is Michigan) He also said he would replace it in the fall (2024), but he didn't return or respond to our text or calls. Fast forward another 6 months and it's much, much worse. 2 significant portions of the drive (where cars are never parked), are crumbling. Cuco said he would come by when the weather was better, then he said he would here on Monday. That never happened. All we get are false promises and excuses. We spent what for us, is a LOT of money having the drive replaced. To say this is disappointing is a profound understatement. We withdraw our 5 star recommendation for Reale Cement If I could give zero stars, I would do so. For this job, the quality is very, very poor and trying to seek a resolution or even a response is impossible.

I wrote a review on 11/6/23 regarding N & M. The review was quite negative. Since then I have met…read morewith Nate and he assured me he would take care of my problem (s), Well, today a crew stopped by and toook care of the missing pebble and sealer problem. They were very helpful and professional. Carlos even offerred to return in the spring if necessary. Thank you Nate!

I saw an N&M lawn sign next to a new exposed aggregate walkway and porch in Birmingham and called…read morethem. It turned into an excellent experience. The owner, Nathan, was knowledgeable and very efficient. He team was very hard working and experienced. We're very happy with our new exposed agg walkway and porch!

Company truck drove buy my girlfriends house and honked and yelled as they drove by at my…read moregirlfriend and her mom while they were tanning very unprofessional and rude multiple guys were yelling out of the windows

Savone Cement replaced our patio, driveway and walkway June 2017. I am extremely happy with their…read morework and professionalism. I am recommending Mario and his team to family and friends! Rae Allen Park, MI

A+ work provided by the team at Big Rods! After the free quote we agreed on a fair price and the…read moreteam was at my house within 10days or so. I had a "smaller" area of around 200sqft (including some dirt removal) and the crew finished in just a couple days. Absolutely no issues and I'm glad I was able to support a family business, of which really seems to be dialing their craft.

Do not hire. Hired them in 2024 for waterproofing basement. Did not complete job. In fact there…read morewas more water pouring in the basement after they left. They kept promising to send someone out to finish the job, but they never showed. I was forced to sue them and I won the judgement. They did not shore up in court and they have not paid the judgement or finished the work. They continue to put pamphlets door advertising for more business. This is by far the most unprofessional contractor I've ever come across with the worst workmanship who will take your hard earned dollars and run.