The staff here were really kind. While in the waiting room for 10-15 minutes I heard them putting down 2 dogs (people crying) and one more came in to have their dog put down. They got that person put in a room right away (good choice). They all maintained an upbeat attitude, and that would be so hard. The doctor, Margarita, was extremely thorough, she felt every part of her body, and told me what she was feeling as she did it. It was about 4 hours spent there (we did an x-ray, they had a shift change, mine was a not as urgent of a case, and the waiting room was completely packed when we left.) Two things I didn't like: she told me she was "debating on if we should hospitalize her over night to keep watch" which really wasn't necessary with the symptoms. I told her I'd much rather take her home and that was the end of it though. The second was when leaving, it was dark (9pm) a guy was looking at me really weird while I was paying then went over to his friend and talked to him then followed me out. I was letting my dog potty before getting in the car, and fumbling in my purse to get my keys out. He kept asking me questions about my dog and he did not seem like a good guy. I wouldn't turn my back to him and had to tell him 3x to have a good night so he would get away from me, and he tried to approach me again while getting in my car. The parking lot needs to be better lit and more security in place since it's a 24hr establishment it attracts a lot of odd people and I really think if I would of had my guard down he would of done something. read more

I have used this emergency vet service 3 times with my old Border Collie who suffers with pancreatitis. They are kind and compassionate as well as competent with diagnosis and treatment. Be patient and remember that even family physicians don't always get it right the first time. read more

This place is PATHETIC.............!!!!! The STAFF and the DOCTORS here do NOT HAVE ANY KNOWLEDGE about dogs ....!!! Took my dog here to get diagnosed and they couldn't figure it out.. But they wanted to sell me NEW FRICKIN MEDS that came out on the market NO FRKN WAY!!!! Wont use my dogs as GINNY PIGS...!! And on top they still charged me over $1,000 .......... DON'T GO HERE take your dog to KANSAS STATE they know what they are doing down there. or go to CORI STAVA in Staplehurst, NE. Phone: (402) 643-5059. This place wants to put your dog down if they don't have the answer... GET A 2ND OPINION, don't let anyone tell you to put your dog down... YOU BE THE VOICE FOR YOUR DOG, YOUR DOG IS WORTH a 2nd opinion.. read more

Worst experience I have ever had!!!!!!! I absolutely do not recommend this place. My Dog was dying and I knew it, and he was in pain, so I drove from Omaha to Lincoln as this was the only place open. I then allowed my Dog to walk in freely, as he was in pain and struggling to be yelled at at 4am that he wasn't on a leash. My experience while there was awful. The worse customer service I've ever had! I then paid 600.00 to be told I was safe to go home, as he died within 6 hours. I then called for a refund, to be treated so poorly, yet again on the phone. No remorse, no refund saying I should have spent more money if I was smart. I absolutely do not recommend this place as I am so upset still and so sad and this place should not be working with animals period!!!!!!! read more

I wish there were more emergency vet options in Lincoln. I've never had a positive experience at this clinic, but this most recent visit pushed me to finally write a review--something I rarely do. I've taken my dog here several times and have consistently been met with the same issues: lack of urgency (surprising for an emergency vet), poor bedside manner, and a general sense of incompetence. This last visit was terrifying. My dog's stomach had flipped--something that requires immediate surgery. We called ahead, explained the situation in detail, and were told to come right away. But once we arrived, there was no sense of urgency. We waited over an hour after everything was supposedly prepped for surgery. My dog was clearly in pain and disoriented, yet all they were waiting on was our signature to begin treatment--and somehow, even that wasn't prioritized. They also repeatedly got the sex of my dog wrong, which is honestly absurd. But the most devastating part: they strongly advised us to put our dog down due to what they claimed was a visible mass on the scans. The recommendation was given with full confidence and left my family hopeless. Thankfully, we called a family friend who is also a vet. She reviewed the information and urged us to go through with the surgery. We did--and the surgery was successful. There was no mass whatsoever. We almost put our dog down based on this clinic's misdiagnosis. I understand that nothing is ever 100%, but the way it was handled--with so little compassion or care--was appalling. And at no point did we receive an apology or acknowledgment from the staff. A veterinary clinic, especially one offering emergency services, should be built on urgency, empathy, and precision. I wouldn't suggest coming here unless you truly have no other option. read more

spent 2 hours here without even being seen. horrible response times and especially poorly run for being one of the only options on a sunday. would never recommend read more

Showed up at 6:50pm on a Friday night, no one in the lobby and promptly filled out the paperwork. 5 minutes after I arrive and waiting patiently, another person walks In and says "my cat can't pee" - they immediately take the cat back and treat it. 4-5 other people come in and get placed in a room and seen by staff. I continue to wait now 1 hour into it with no sign of anyone coming to help. I called to ask if I needed an appt they said no, I drove an hour to have my pet seen. I'm not mentioning what's wrong bc it's irrelevant- I showed up before others and felt I needed my pet seen as an emergency and the level no zero F's given is mind boggling. I haven't raised any concerns or complained, I'll sit here until they see him because I don't want my pet to die. Unfortunately, if he does, for whatever reason is wrong with him, it'll be on Dr Perez and staff. Stay away if you have a true emergency, their idea of prioritizing ones pet over others will piss any owner off. You'd be better off trying to see your private vet. I have no clue what's wrong with my pet which is why I'm here... but apparently no one gives a F. 9pm I left with nothing. What a sham of a way to do business. read more

Veterinary Emergency Services - Front desk - Veterinarians Near Me - Lincoln, Nebraska

Great experience and excellent care. I was traveling from UT to FL and my 70lb Black Lab came down with a case of vomiting and diarrhea on the first day. My wife found this group on the internet and I showed up on a Sunday night around 6pm. Everyone who I interacted with that night was just great with animals. He was seen within 30 minutes of filling out paperwork (I was third in line) and the vet on staff did a thorough exam of him. They gave me a menu of items to choose from with respect x-rays, Giardia tests, and bloodwork. I opted for medication to stop the nausea, antibiotics that would deal with any bacteria, dog Imodium to stop the diarrhea, bland dog food in a can, and probiotics. They also gave him some fluids subcutaneously to ensure he wasn't dehydrated. We were on our way by 8pm. Everything they gave me worked and the next two days passed with no other incident. By the time I got home, he was pretty much back to normal. A true life-saver on such a long journey. Two more days of what happened on day one would have been horrible. Many thanks to this group!!! read more

We've taken our dog and cat here and I've always been pleased with the service, kindness and compassion of the staff and doctors at this ER vet. Prices are going to be a bit higher to be seen since it's an emergency vet you go to when your normal vet is closed, but I don't think they are too far from my own vets' prices for things such as labs. One visit my cat was very sick and had to stay over a weekend in the hospital. Dr. Sumner was great at explaining my cats' lab results to me and the treatment plan, as well as providing an estimate of charges. My cat ended up staying 3 nights even though the estimate allotted for 2 (holiday weekend) and I was still only charged the high end within what was initially proposed. They encouraged me to call and check on my cat as often as I wanted and were very kind on the phone in answering my questions. They provided excellent care and answered all my discharge questions. Another time unfortunately we had to use them again to euthanize my cat. Again, Dr. Dishman and the staff met us with nothing but great service, explaining the process, allowing us as much time as we needed before and after the procedure was done, making a horrible day as good as they possibly could given the circumstances. It just goes to show you how great staff that treat you and your furry animals like family members is the most important thing that means the most when our animals are sick. read more

AT ALL COST AVOID taking your animal here. We took our 6 month old puppy here after she had been not eating and puking. They took X-rays that showed something in her stomach. The vet was unsure what it was but stated that they would keep her overnight to monitor the situation. The next morning we got a call stating that our puppy was doing much better and was no longer puking and was eating so we could come pick her up. When we picked up our puppy they handed us our dog without an explanation for what was causing her to be sick and without any discharge paperwork. Our dog continued puking so the next morning we decided to take her to our primary vet. The primary vet took an X-ray and it was determined that she needed emergency surgery due to carpet being wrapped around her intestines. The vet stated that if we wouldve waited another day our puppy wouldn't have made it. Moral of the story we spent $800 at the emergency vet for them to do nothing and to almost lose our dog. We have tried calling them to complain and they have yet to give us a call back. We also have yet to receive the discharge paperwork they promised they would sent to us. Horrible and negligent customer service!!!!!!!! read more

Oh man, what to say? Usually if someone is going to an emergency veterinarian they aren't set up for a very pleasant experience. This is the night my 9.00 adopted kitty turned into a 1500.00 kitty... If only I could exponentially increase my own financial worth like that. The problem here is its a monopoly. This company has two locations and takes weekend and after hour calls. The private veterinarians in Lincoln do not and refer their patients here. That permits them to charge astronomical prices for relatively straight forward procedures. My tabby, Dr. Indiana Jones, apparently had been suffering from a struvite crystal blockage, not a UTI as my vet had suspected. To catheterize him at 2 am on a Sunday, give him some pain meds and monitor him till Monday morning was over 1,000... Scary crazy. The two days of monitoring my vet did on him, plus meds, two sets of blood work, and housing cost me only around 350. I'm not saying the vet care wasn't good. In fact the on call vet was very nice, gave me diet recommendations to prevent this from happening again, and the vet assistants seemed to give Dr. Indie Jones lots of attention. The facilities were clean and new as well. I also realize that after hour appointments will naturally cost more. I'm also in healthcare and my after hour appointments are also more expensive... But that steep of an increase is just plain cornhusker cray cray. read more

After 350 days of owning our Doodle- we made the trip to an Emergency Vet (almost made it one year!) We were visting family in Lincoln over the Holiday weekend and our dog formed an odd looking lump on the bottom jaw with swelling. His teeth were not visible, and I was very concerned. My guesses were either an acute allergic reaction, or a broken tooth snagged on his lip, forming the lumpy appearance. I was hoping for the former. We called in and found there was a short wait time, and a visit is $80. Our normal vet charges $35-40 for an office visit, so this is a bit steeper, but they were also open on the 4th of July weekend and it was a Sunday. I found the cost reasonable.They took a look immediately and decided to sedate him for more cooperation. After a 1.5 hour visit, they found his lip was snagged and caught on the tooth, and was able to unhook it. The vet said it was the first time she had seen this in 20 years of practicing- leave it to Henri to find a weird way to make it to the vet! The charge was $150 with the anesthetic he needed, and my anxiety was reduced to nill. I am glad we chose this office and would recommend the staff here for your emergency needs. They were helpful and caring, and I appreciated knowing the costs up front for everything before it was performed. read more

The experience I got here was used car salesman. Using fear tactics to rush me into signing papers for one thing after another. They went back on their word on multiple occasions. They would bring one offer I would ask questions, they would get nervous, walk out and offer another hefty price all while telling me my dog could die any moment. Here I am a week later dog still alive. Thank goodness I stuck to my gut feeling and got the hell out of there and got other opinions from the other vets in town. This location will pull your heart strings and take advantage of your vulnerability so beware. read more

Going to this ER Vet was one of the worst experiences of my life - I left there heart broken thinking I was going to have to put down my 15 year old Lahso Apso. I stepped on her leg trying to be super Mom getting supper ready quickly for my family. They suspected a fracture and dislocated hip. The estimates they gave me were outrageous (which I get, it is an ER) but the steps they said they would have to take to treat my dog were over the top. With all the steps and $ they suggested that it "might be her time". :( I did get two pain pills from them for my sweetie and a "bring her back to us tonight if she let's you know that it's time" and "you need to think about her quality of life from here on out". The next day I took her to another vet and when they straightened her leg for an xray her hip popped back into place, no fracture!! $126 was the bill and not ONE mention from anyone at this office of putting her down. She left this office walking on all four legs and she is still doing fine 2 days later! Will her hip pop back out at some point - yes, but what a relief for the time being!! What a horrible experience for any pet lover. I do not recommend this place or I should say the particular Vet/Nurse that I encountered there. read more

Putting an animal down is never easy.. especially on a Sunday when your regular vet is closed. We made a trip to Capital City animal clinic only to find they don't have a vet on staff on Sundays. We called Vet. Emergency services and brought our kitty down. I can't say enough about the staff.. the care they took with a 19 year old cat was amazing. They were tender and loving and helped make his last minutes very comfortable. After he left us, they allowed us as much time as we needed in the private exam room. Thank you for helping make a horrible experience one that was not so horrible. read more

It was such a blessing having the wonderful staff be there for us when it became apparent our 12 year old terminally ill Malamute needed to be put to rest on a Sunday evening. The compassion they all demonstrated was beyond expectations. It would have been difficult having to have watched her suffer if there would have been a need to wait until Monday to take her in. The price was reasonable and it was great having service available after hours. On one other occasion 4 years ago we needed weekend care and during that visit the professionalism, care, and price were all above expectations. read more

This Emergency Veterinary Service is outstanding. I cannot say enough good about their services. My cat was in critical distress and the vets there evaluated her and accurately diagnosed her problem. They were very caring and helped me decide on a treatment. Minnie and I are forever grateful for their expertise and care. read more

I made a trip to this emergency vet 5.21.18 and was told my dog was gravely ill when she wasn't. Dr. Langdon at A-4 confirmed later that the dog was not gravely ill. They took advantage of during my time of distress. Not only did this place take my money, they insulted my intelligence. I did reach out to Dr. Dishman who is over this clinic on 5.28.18 as of today, she has not responded to my written letter. Unless you want to have your pocketbook flatten and be insulted, I would run away from this place. read more

Great clinic that gave wonderful care to our little girl this weekend. They gave her a chance...all I could ask for. Staff was wonderful to deal with. read more

I had to bring my cat there 3 years ago when he was very sick, and I will never forget the kindness and compassion the lady showed not only me but to my cat. She kissed him on the head two different times and I will just never forget that. Last week, I had to bring my cat there again because he was in complete distress. He ended up having massive heart failure and had to be put to sleep. I was distraught and the two ladies helping were so genuinely kind and did everything they could to make the upsetting process as comforting as possible. I went back last night to pick up my cat's remains, and I was able to thank them for these things. I was emotional and cried, and even then I could tell how genuinely sincere they were to me/my loss. If you are ever in need of emergency services for your furry family, I highly recommend going to Veterinary Emergency Services. read more

Our 13 yr old dog was sick so very sick. It was 1am and we were desperate for help. This clinic was so wonderful. They were so kind, we knew our dog was going to be put down but the vet was honest, kind, and very loving she was willing to do anything to help our boy. Unfortunately he was past the point of no return. They gave us the time we needed with our boy before, during, and after. A week after we revived a card with their sincere condolences. It was very thoughtful. I would recommend this clinic to anyone. I am very thankful our boy's last moments was at this clinic. I thank everyone who works there from the bottom of my heart. read more

Unfortunately...one star rating is one to many in my opinion! This place is a joke. The people are not very friendly and the vets try to get every possible service they can from you! We ve taken our dog there in the past for a bladder problem and they gave her the wrong meds, and the wrong dosage! My big do has been having hip issues for the past year and last nite (Saturday) he had me up night yelping in pain. Since our regular vet isn t open on weekends, I called them to see how much baby aspirin I could give her. They would not give me ANY info unless I brought her in and was very unfriendly on the phone. Called NAMC and they helped me right off the bat! NEVER TAKE YOUR ANIMALS HERE! BTW, they charge you an arm and leg for, in my opinion, substandard care. read more

Quality of service depends on which vet and vet techs are working overall after a few different visits with multiple pets in an emergency with no other choice it will suffice. read more

I will never take another pet to this "Hospital". My dog was hit by a car and we took him to our regulare Vet and he was doing really good but they were closing for the weekend so we were told to take him here. BAD IDEA. They ignored our vets suggestion to not put him on his back to take X-rays and as soon as we got there I told them they didn't need xrays as they has just taken them 15 mins prior to us arriving. They took them anyway and he died within the hour. Then as soon as that happened it was all business filling out paper work etc. I told them I didn't have the full 600+ dollars for the 1 hour visit as I had just paid $500 at my vet. Made arragements to make payments and then started getting threatening phone calls saying that they hadn't cremated my dog yet and if I didn't pay the full amount immediately then they would just dispose of the body. This went on for a few weeks. making me cry every time. Then we talked to the vet who was on duty when he died and she was very rude and kept saying over and over unfortunately what killed your dog was that he got out and got hit by a car. Very unprofessional and I would not recommend this Vet service to anyone..... why have they been open for a few years with no reviews? You do the Math. Your better off taking them somewhere else. read more