Incorrect information on hours. Says open to 5 on Website. But that is for the intake door off the alley. The store closes for customers at 4:00. read more

Bitch bitch bitch. Most of the reviews are quite bitchy. What we have to remember is these workers at the Thrift store are volunteers. The buyers can be quite aggressive. I found the workers affable and approachable. However with a full store of bargain hunters, the atmosphere can take on an aggressive air. In other words, relax and be friendly and take their sometimes curt manner. I am taking my 60 inch flatscreen TV there tomorrow. I'll be sure to tell them not to price gouge. read more

I usually donate to other charities but made an extra effort to support VGH so called ahead to arrange for drop off of the first of 3 van loads of goods & furniture. There were 2 women dropping off clothing ahead of me so I just set my boxes at the far end of the donation table. As I lifted up a brand new floor steamer, the attendant started yelling that they don't take any electronics. I was confused about what she was talking about as no one had told me about any restrictions when I called earlier. I guess I didn't remove the steamer off the table fast enough as she curtly yelled they don't take vacuum cleaners. I said it was a new floor steamer but she insisted it was a vacuum cleaner like I was stupid or something, and then further insulted me by saying it didn't look new (the brand new cleaning pads & manual were in a plastic bag, not the original boxes). She abruptly went back to talking to the other 2 women but with a friendly voice. When I told her I felt like taking my things elsewhere, she said fine. But as I had already unloaded my van, I left everything on the two tables. She didnt offer a thank you or a cordial good day like she gave the other women. Won't likely support this store again. read more

Fairly small. The clothing selection was lacking. Reminded me of an old lady's give away closet. It was near closing time. I didn't look around much but I found a vintage patent leather handbag/wallet/clutch for 4.99 and a baby blanket to put in my ferrets stroller so she can cruise around in comfort. It was like new and 3.99. Since thrift stores always are getting new donations, I may come back to check it out if I was in the area, but going to vintage or thrift stores are more of a fun thing to do not a serious shopping trip so it wouldn't bother me go not return to this place. read more

Vgh Thrift Store - Thrift Stores Near Me - Vancouver, British Columbia

I was in the neighbourhood of this store and decided to check this place out because I've been enjoying some vintage shopping in thrift stores for the past few years now. The good - Its pretty tidy, organized and easy to track down the sort of things you were planning to look at, and the employee I talked to were pretty friendly. The bad - the quality ain't worth the prices to be honest. I ain't trying to hate, it's suppose to be for charity but some of the prices I've seen could've been adjusted to a slightly affordable rate. Bottom line, there's not much to say about this store. They're a pretty standard thrift store that unfortunately doesn't stand out all that much when compared to the other thrift stores out there. But either way tho, this place is definitely a pretty decent spot to check out if you happen to be in the neighbourhood. read more

Nice little shop with some nice volunteers behind the counter. Yeah, some are a little standoffish, and others look at you like you have spinach between your teeth, but some are really friendly and helpful. Decent selection of some items (DVDs, CDs, books, housewares, etc), and once in awhile you'll land something really great! Worth checking out especially if you're in the neighbourhood. read more

I'm not sure that everyone uses thrift stores in the same way, but this store suits my methods very well. I go often, look thoroughly, and have found some treasures. The manager is very kind and the staff in general are helpful. I love this thrift store! They often have good kitchen stuff, and BOOKS! So many books! read more

Gotta say Im shocked to read some of the reviews of this place. I admit the last location (near Main / Bway) was probably a bit expensive for them rent wise im sure, so yeah, the prices were a bit higher then and yeah it was a bit of a mess. But the new location is pretty good! Selection is small, but the prices are actually way under Value Village and other thrift stores in the area. I've also been astounded by the level of customer service from the volunteers here. Lucy and Michael were so friendly and helpful. read more

I feel bad giving this 2 stars since I support VGH and try to do my thrift shopping in stores that support my causes. 1. Prices are expensive for what it is. I get that it is a charity, however, they would draw more customers in if prices were better. Knowing that I can get better prices on things that are new discourages me from actually paying for something that I really like here. Seen many gems but walked out due to price. 2. Very poor condition of clothes. Once again I get that it is thrift, however, they need to have a sense of quality control. The city loves vintage, however, not trash. They need to make a firmer policy on accepting better condition clothes. I've seen people donate extremely well conditioned clothes especially for charity, therefore, no excuse for this. I fell in love with a black dress only to find a hole in the armpit. There's better ways to get air conditioning in the arm pit region in the summer....this isn't it. 3. Very disorganized and hole in the wall. No reason why this needs to look like a hoarders closet. If I want to see a hoarders place.....I can watch it on TLC. read more

Firstly, make sure you go upstairs! I visited this thrift store several times and was completely unimpressed until a thrift-store-ninja-friend showed me the stairs (East side of store, near the front) to a whole other level, filled with books, games, and kitchen items. Their book section almost rivals a value village for quantity, though can't compete for quality. Not a destination, but worth a look around if you're more into knick-knacks than serious purchases. Strengths: Books, inexpensive furniture. Weaknesses: Clothes, and pretty much everything else. Extra points go to the friendly volunteers who staff the place. read more

It is a very small thrift store and selections vary depending on the day (and their donations received). The volunteers are very friendly. A lot of books for the bookworms at very affordable prizes. I've gotten nearly new kitchen appliances and gadgets in my visits. The clothes selection is not huge but okay. There are a lot of antiques for the collectors at a reasonable price. I am very surprised that some people have some bad comments. It is a thrift store after all. But for what its worth and the good causes that they provide to the hospitals and the other institutions (proceeds are mostly donated to the seniors' home), it is a great store! read more

Prices were quite high and not a great selection of clothing there. The staff were lovely though!

VGH Thrift has expensive prices and poor selection. They must forget they are actually a fundraising charity and not a hip Mount Pleasant retail outlet. They have placed distinguished prices on each book, movie, albums, and CDs in addition to their clothes, The insanity is that they are usually competetive with consignment! I have not seen their top floor, the secret up the stairs, but the bottom is crowded with furniture as well. This might be a good place to get used furniture? I don't know what their specialties are, but they have not ever had anything that interests me. read more

I think this is a great little thrift shop on the east side in Hastings Sunrise / Vancouver East Village. The prices are amazing compared with most other thrift shops around. You can always find something useful there, whether it be household or a wearable. It's not a gigantic space and they make the best use of it. The shop is run by one manager, a great guy, James and his crew of volunteers who are really impressive in their own right. VGH exists strictly to donate to a Vancouver Hospital fund for medical equipment, so get your butts over there and spend some money for a good cause. read more

The clerk/volunteer was just rude and mean!! Essentially what happened I entered the store at 4:57 on Feb 1st. The guy yelled at me that they were closing. The problem was his tone curt and wasn't diplomatic. I responded by saying, "you mean". - go. His response was, "yeah sorry." Yeah right!! I'm not going there again. I know their labour is free but they need to emphasize to their staff what good customer relations is. If he wanted to leave early at least lock the door. read more

First impressions (they moved to Hasting and Kamloops...next door to the Starbucks). It's not a massive warehouse like Value Village just down the street, it's compact and clean and tidy - looks and feels like a consignment store - but has tons of everything you'd expect: really good selection of clothes, household items and all kinds of nick-nacks, records, books etc. Tons of stuff. Great prices. I was there way, way longer than I thought I'd be. What I really loved about the place was the location and the vibe. It's clean, modern and well laid out - miles and miles better than the old location. It just doesn't feel like a thrift store at all yet the prices are still excellent value. I went here before grabbing the rest of my weekly groceries. The volunteers are super friendly - can't remember the guys name but he was great, wrapped up some cool wine glasses I bought so I didn't do my usual trick and break one on the way home. And that old "dial-style" telephone...damn, regretting leaving that there now. Might go back in the week to see if they still have it, I have the perfect place for it read more

I'd like to start by saying not only am I a frequent thrifter but I have previously worked in a second hand shop along with many other retail stores. This location is super close to where I live and I seem to stumble upon some pretty decent finds in this store and love the idea of supporting VGH. The experience that actually prompted me to write this review comes directly related to the disappointing customer service I've received now twice at this location recently. I understand that the employees are on a volunteer basis however rudeness and inability to operate a cash register should not be accepted even under these circumstances. There is one volunteer in particular who has given me horrible attitude and service twice now in the past few weeks. The first time I encountered this employee was as my partner was making a purchase and paying by debit, the machine had a pinpad failure (which we could both easily recognize from our current professional experiences in retail) and instead of allowing another attempt, the cashier acted annoyed and loudly exclaimed that the card had been declined and my partner offered to pay cash but an entire ordeal was made by the cashier shouting across the store to her fellow employee about it which is so inappropriate as well as incorrect. Then when it came time for me to pay for my items and I pull out my card she mistakes me for my partner and with horrible attitude asks "Is your card gonna work?" "Cause if I have to put it all in again I'm gonna be mad." there were further exchanges but I'm going to continue on with my second experience... Now today I was shopping by myself and had brought a bunch of items up to the register and she started ringing it all up which I understand, I should have asked her to hold while I reviewed but as she got to the second item I said "Oh actually I'm gonna take that off." and she exclaims "No!" "It's too late, I already entered." and I said "I'm sorry but I don't want to take this item." and she continues to argue with me saying she can't and that she's not professional, just volunteer, etc and I asked "Isn't there anyone else who can come help you because there is absolutely a way to fix this." and she instead said "It's fine, I'll buy it, I'll put the money in" which I continued to refuse because thats just so silly and the whole exchange resolved with me purchasing the item in question just to avoid further problems. It would be very different if the tone presented by this employee was sincere, friendly or apologetic but every time I have experienced her I've received nothing but loud frustration and perhaps this volunteering position just isn't the right place for her. As someone who's career specializes in customer service I will have a really hard time returning to this shop again in the future which is just a shame. read more

I visit this place every week on my way back from church and usually find something nice for under 5 dollars. huge parking place it also a plus. read more

This is exactly what you'd expect a thrift store to be, dirty, in a constant state of disarray, spacious and cheap, cheap, cheap. I popped in there after a bag sale at F as in frank. I found a cute dress and a nice little ornament. The clothing was quite dull and from cheap brands as well, but I found a little gem so that's something. The upstairs is loaded with old books, I just didn't have the patience to go through them at the time. They have all sorts of vintage knick knacks if that's your thing. When I went to buy my dress($7) and my knick knack($1.50) the man at the cash register was slow and unwelcoming, maybe something you don't particularly expect at a thrift store. I say pop in here if you have some time, remind yourself what a real thrift shop is like. Like at any thrift store the point is to find those little gems. read more

This is in reference to the new, Hastings location. Note that I have shopped the VGH Thrift Store since it opened, though the frequency of my visits has steadily diminished as their prices have climbed to in many cases rival or exceed those of Value Village (or even Walmart). It would appear that the management have decided to price things at the top of the market, knowing that eventually someone will pay. In the meantime, the other 10 or 20 people who picked up the item, saw the price, then put it back in disgust represent a growing sea of disgruntled and perhaps now-former customers or donors. I've 20 years experience working in a Thrift shop and have frequented pretty much every thrift store in the lower mainland and on Vancouver Island for the past 30 or so years. One thing I learned about the thrift store business is that you live and die on the basis of the goodwill you generate among your customers and your community. When your customers, who are also typically your best donors, feel like you're price-gouging (the poor or those in need), they get really angry. This is because the price-gouging is being done on items donated by the community, with the intent of raising some money for charity AND helping out those with limited means. The gouging is thus quickly seen as a form of betrayal, and the anger grows while the store's vital goodwill dries up. This is the course the new location appears to be following. With social media being what it is today, it doesn't take long for word to spread. read more