There is nothing fancy about the Victoria Coach station. There is some seating while waiting for your coach. In the middle is a food station to purchase coffee etc. it was easy to find where to stand inside to be connected with the correct coach. To make it run smooth, your passport should be out when you show the coach ticket. read more

Victoria Coach Station - Public Transportation Near Me - London, XGL

See all

We had to catch the day tour bus from Victoria coach station and it was very early. We left hotel around 6 AM to catch the bus. Navigating is very easy, just follow the directions. Don't get confused: Victoria train station and coach station are a few hundred yards apart along Buckingham Palace Road, a level walk that'll take about 3 or 4 minutes. Victoria Coach Station is the largest coach station in London, located in the central district of Victoria in the City of Westminster. It serves as a terminus for many medium- and long-distance coach services in the United Kingdom and is also the departure point for many countryside coach tours originating from London. It is operated by Victoria Coach Station Limited, a subsidiary of Transport for London (TfL). It should not be confused with the nearby Green Line Coach Station for Green Line Coaches, or with Victoria bus station which serves London Buses operated by TfL Victoria Coach Station itself is monopolized by National Express and Megabus services. National Express are the largest operator with a network reaching just about every town and city in England. The departures terminal closes at 01:00 and opens at 05:00. If you are travelling on an overnight service, please arrive 20 minutes before your coach is scheduled to depart The left luggage facility is open daily between 07:00-22:45. read more

See all

The Victoria Coach Station is close to the Victoria train and Underground stations. It is large, clearly marked. Gates inside are easy to locate, and the busses load on time. read more

Station itself doesn't have enough seats for all waiting passengers. It has cafe inside though so you can easily grab food and drinks, just make sure you have enough time to finish them before you board. No HOT food and drinks allowed (if the driver sees you holding them) inside the bus. We had to throw ours away only to see other people drinking their hot coffee inside. Again, this doesn't apply to cold drinks so you can be holding an iced coffee without hassle. Ticket check is not that strict if you bought online and have the barcode ready. Bus started moving a minute earlier so don't be late! Seatbelts are required in the bus. read more

Victoria Coach Station - Front of the building - Public Transportation Near Me - London, XGL

On my trip to Paris I had to take a charter bus because of the transportation strike going on. The place was crowded, there were almost no places to sit down to wait for the bus and there were very few stores inside selling food items. It did take me a while to walk to where my bus was and going through some parts of this station I saw many homeless people here. I am not saying it is directly connected to them but in those same places it smelled like feces. Not very pleasent. Finally located our bus, got our passports checked and we boarded with no problem. There was an altercation with one of the passengers on my bus and the driver. I could not tell what they were arguing about because it was in a language foreign to me but it could have been that the passenger did not have the proper passport. Either way I was glad we took off soon after that was resolve, would not recommend coming here on a good day. read more

Always crowded. Make sure you arrive 10-15 min before you deposit time. It is a big station and it will take you a while to find your Gaye and move through the area of people. There is a Starbucks and a Pret-a-manger in the premises. Bathrooms are downstairs and you need to pay. There is also a place we're you can leave your bags for a fee and pick them up later, which is great if you want to explore London without the burden of luggage. read more

The Victoria Coach Station Pendulum... Apparently the source for all exiting requirements and one of the main outlets to destinations outside of the immediate city via coach and train. But, for now, the automation process is a very simple check-in which confirms that you can use your own data code. However, which company to use can be quite complex as the different price points and travel destinations differ in terms of the number of users, schedules, and locations. Overall, a great way to make it back to the station and airport on time. read more

See all

I don't want to coach you on how to do your reviews, but I've used this coach station many times, so I know a lot about this place. It's where the buses to Oxford (my hometown) go from, and so many nights for many years now, I've been here or in the neighbourhood waiting for a bus. It's not much of a bus station to be honest, and I always preferred going from Marble Arch because it's less time on the bus, and what's the difference. It's a really great set of services that run from here, but it could be a much grander bus station. At least it's not run down like a Greyhound station though. read more

This is a very popular bus station for departing tours plus normal cross-country coaches. There is not enough seating around, it is a bit grungy, and some areas frankly stink of feces. It is a convenient, easy to find location, but I am always happy when we get on the bus and leave because the place gives a bit of a creepy vibe. read more

One of the worst bus stations, between 26 and 27 August '24 I was waiting bus for the 2.00am, toilets closed (so as not to clean them), no other services, I saw an elderly gentleman who did not understand English being mistreated by two attendants of color a third of that poor man's age. A disgrace to London services! read more

Solid two for being a grubby station. It is like a piece of trash in the middle of a pristine street but serves a critical purpose. I guess it would be the equivalent of a trash can - important but not necessary great to look at. It needs to be cleaned desperately. A layer of grime coats the outdated interior - a bleached out blue with brick wall. Despite having large windows the interior is not brightly lit. Grime, litter, and dirt are everywhere. The facility is not well kept. The entrance is uninviting. It costs to use the washroom. The space becomes relatively crowded. Considering the location an investment should be made to give the place a facelift but until then it isn't someplace you want to linger long. read more

this is where I took my bus for the tour, great bus station. i'd say it's organized and a big place

It's pretty much your average, run of the mill coach station. With all the hustle and bustle normally, it's super crowded with everyone snagging their cheap option to travel with National Express. Prior to covid, it was always insanely busy and super crowded. Hard to get a seat anywhere and barely any standing room to breathe when the queues at the gate when all around the building. Now with covid it's eerily empty, which is a plus. There are two entrances which can get confusing for some. The main entrance is right across a four way intersection and that's where there's screens full of all the bus destinations/times and what gate to go to. At this point since it's covid, there is a queue to get in and two people telling you which gate to go to. The facilities include- toilets, which you had to pay like 50 pence prior to covid, and some options for food. There is Greggs and Pret (yay)! Across the other building if you walk past Pret and keep going out is Starbucks. So the great thing is that you have at least something to eat or takeaway right before your destination! And please don't feed the pigeons. read more

Not a fan of this place. It was very difficult to figure out. The information desk was more unhelpful than other people working at the gates. They told us 4 different gates to go to then finally told us we're not with their company. The Evan Evans check in was very good and the best part. There's pigeons everywhere inside, toilets only take exact change and it's very dirty inside. read more

Victoria Coach Station - Public Transportation Near Me - London, XGL

See all

Victoria Coach Station is an average bus station. It is not incredibly large. It is well kept with little trash around. There is a help desk available to answer any questions or to direct people towards their departure points. There is a small fee to use the bathroom, so bring change. The area where tours such as Premier depart from is separate from the other coaches. There you will see lots of other tourists awaiting their various departures. The tour guides will call out each location and departure, so be sure to sit near their area. The onboarding bus process can be a bit crazy. My advice is to make your way to the front of the line to get your choice of seats on your bus. Bon voyage! read more

Convenient. Convenient. Convenient. London has the public transportation service that puts everyone else to shame. It's not large, but it is a convenient bus station that is old, decrepit and not as clean as other places... but convenient! read more

Victoria Coach Station is the largest coach station in London. It serves long-distance coach services and is also the departure point for many countryside coach tours originating from London. It should not be confused with the nearby Green Line Coach Station or the Victoria bus station, which serves London Buses. It is operated by Victoria Coach Station Limited a subsidiary of Transport for London. The Coach Station was opened at its present site in Buckingham Palace Road, London, in 1932, by London Coastal Coaches, an association of coach operators. The building is in a distinctive Art Deco style, the architects for which were Wallis, Gilbert and Partners.[2] The building was listed at Grade II by English Heritage on 1 September 2014. It was originally managed by London Coastal Coaches, a consortium of coach operators. In 1970 it became a subsidiary of the National Bus Company.[2] In 1988 ownership of Victoria Coach Station Limited was transferred to London Transport. In 2000 ownership passed to Transport for London. read more

Victoria Coach Station - Main entrance - Public Transportation Near Me - London, XGL

See all

Despite having quite an organised scheme of entrances and exits once we finally reached the place, Victoria coach station is a right pain. I had a coach departing from here at 10:30pm to Birmingham, and can only call myself lucky that I chose to make the right decision and set off atleast 45 mins before from where I was to this station. Thinking it is just joined to the main station due to incorrect signage, when we were faced with a passageway leading out to the main road we were completely baffled! Victoria coach station is a distance away from the main station and no signs told us this! Thankfully a helpful passerby showed us the way and we can only thank our stars we got there on time! Make sure you leave some time to find the station if you're catching a coach from there, as it is a bit of a struggle to get to! read more

John Betjeman described Victoria station as, 'London's most conspicuous monument to commercial rivalry', referring to the fact that there are actually two distinct station at Victoria, side by side. Although modern redevelopment over the platforms has obscured this division, the brick arches above W H Smiths still separate the station into two distinct parts. Each has been partially rebuilt during its life, giving Victoria no fewer than four different styles of architecture! The first station on the site, dating from 1860, was built by the London, Brighton and South Coast Railway (LBSCR), and incorporated the Grosvenor Hotel as part of the terminus. Designed by the architect J T Knowles, this is one of the earliest railway hotels and, despite internal alterations, still retains much of its original splendour. The exterior is well preserved, in an Italianate style, with dressings in Bath stone, and French-style mansard roofs. The hotel (opened in 1861) is now the oldest surviving part of the original station. The original LBSCR terminus alongside the hotel was rebuilt in a grand red-brick Renaissance style in 1898, and features a central clock tower and glass portico over the cab road, both of which still exist. Underneath, the passages retain the original maps of the old LBSCR as an historical feature. Behind is what is now the spacious main concourse, retaining its original roof. Unfortunately, the continuation of this roof over platforms 9-19 has disappeared, to make way for the Victoria Place shopping development and offices. This renders the platforms below rather cramped and claustrophobic. But services from here still go the original LBSCR destinations Brighton and the South Coast (via Gatwick Airport) and suburban services to Croydon, Streatham, Tattenham Corner, Epsom Downs, Beckenham Junction and Sutton. In 1862, the LBSCR station was joined by that of the London, Chatham and Dover Railway, since known for obvious reasons as the Continental side. Before the advent of the Channel Tunnel, trains for Dover and Ramsgate departed from here to meet the boat trains. The famous 'Golden Arrow' and 'Night Ferry' service even crossed the channel, by a specially adapted ferry complete with railway tracks, onto which the carriages were shunted, to be pulled off on the French side. The London, Chatham and Dover's original 1862 building has survived untouched on the far side behind platform 2. Once the main entrance, this is a handsome three-storey structure in the classical Georgian style. The original and elegant train-shed over platforms 1-8 by Sir John Fowler also survives, now mostly sheltering suburban trains to the Medway towns, Bromley, Crystal Palace, Orpington and Sevenoaks. It comprises two spans, one of 127ft by 455ft, and the other of 129ft by 385ft. You can get an excellent view of this from the balcony of the Wetherspoons pub. By the turn of the century, the London, Chatham and Dover railway had been absorbed by the South Eastern and Chatham Railway, and the modest original terminus was no longer viewed as sufficiently grand, especially next to the new LBSCR building. So the frontage of the Continental side was rebuilt in 1908 in a grand 'Banker's Baroque' style in Portland stone, by the architect A W Bloomfield. This features huge female caryatids under classical broken pediments, and a grand entrance arch. It still carries the words 'Southern Railway' across the top, reflecting the merger of the two former rival companies in 1924 - which also unified the station properly for the first time. To-day, the station is one of London's (and Europe's) busiest, with over 115 million passengers passing through each year, and over 350,000 each week-day. The adjacent underground station on the District, Circle and Victoria lines deals with 80 million passengers a year the second busiest in London after King's Cross / St Pancras. Facilities apart from the dizzying array of shops and bars include showers (and baby-changing facilities, alongside the toilets), wi-fi access (BT and T-mobile), a bureau de change, a shoe-shine, secure left luggage facilities and bicycle storage. Rarely for a London terminus, there is also an NCP car-park at the station, accessed from Eccleston Bridge Road. Walk up to and through the Victoria Place shopping centre and there is also another cab road, which is less hectic than the one at the front of the station. The Network Rail site has an excellent map of the station and its facilities. read more

See all

From Victoria underground station, Victoria coach station is a 15-20min walk, probably slower if your got heavy luggage and kids. As you get into the building, you are met with the computerised coach departures on the top of the wall. You also have one of the workers in a little office, who is their for coach information. Their is also newsagent's, Upper Crust and other takeaway eateries in the station. I'm not impressed with their toilets, what i mean is having to pay 30p to use the bog! C'mon!! I have used it due to desperation. The waiting area have their gate numbers, with the computerised board saying the destination and time of coach leaving. Their is also seating area at each gate, i do agree with Yee Gan that it can be crowded. I think the station is well sign posted to tell you were to go. Ive only ever used it for National Express coaches, so over the years that Ive used the station its pretty much been the same except using the bog was only 20p. read more

See all

A big place, nothing special. It does have seats but it's pretty old looking. We were there for our Stone Henge bus and it was a bit confusing at first. We then spoke to one of the young girls running the place and she told exactly what to do and which bus lane. They have constant announcements to keep you updated. read more

Good: it was cheap. Bus was clean. There was an electrical port. Temperature was okay Bad: wifi wouldnt connect. And there was NO TOILET PAPER on our four hour journey. So i ripped open a toilet paper roll instead. Whatttt the friiick. Im just glad it was pee read more

The sort of station that would look superb taken by a professional photographer in black and white, an amazingly designed station, but it's downhill from there. 2 words - commuter hell - describe it perfectly. Heaving every morning, unbelievably hot, sweaty and crowded, then add into this the Victoria Line tube shutting regularly every morning because of overcrowding (I swear I'll never ever ever go on it again at 8.30am - I'd sooner walk). If you can humanly (or should that be humanely) avoid it, don't even think of coming before 10am. The reviewer who said it's never that busy - she's probably the night shift cleaner - it's never not busy! That said, if retail is your thing, browse through the also hot, sweaty and crowded station versions of WHSmith or Burger King. Even the station forecourt runs along similar lines - dirty and smelly. Get my drift yet? Avoid. If. You. Can. P.s. If you're there for the Gatwick Express, get straight on the train, don't queue - tickets are the same price onboard. read more

Victoria Coach Station - 6pm on a normal Tuesday. Carnage! - Public Transportation Near Me - London, XGL

A train and shuttle station where I took my shuttle to the Warner Brothers Harry Potter Studio Tour. It's pretty easy to navigate when you're inside and has a few quick food shops around for your grab your needs before the ride. The bathrooms are public, but not free. read more

I have used Victoria Coach station a lot during my time in London as National Express is the cheapest transport to travel to new cities in England. I highly recommend National Express, they are a great company with 100s of destinations. Easy to book, they have a great app and good deals when you sign up. Victoria station has a strange layout and also feel it's very dirty and unclean. There is not enough seating. I like that there is a Starbucks which is very convenient to grab food for the journey. My recent journey to the station there was massive traffic delays all over London that effected all lines. I felt the communication was lacking. The staff tried there best to make announcement and keep us up to date but the information boards did not reflect the delays so it was very confusing. I feel they should have a system to show delays and new expected departure time. read more

2014 YELP 365 CHALLENGE - 231/365 My dad and I travelled out of the Victoria Coach Station on our recent trip to London. We had booked a one-day tour through Expedia, which had us boarding a coach bus from one of the gates at Victoria Coach station. Do NOT get Victoria Coach Station confused with the regular station. I believe there is a Victoria station that has both trains and the London Underground/Tube in it, and then Victoria Coach Station is its own separate building about a 5-10 minute walk away which is specifically for large coach buses. Victoria Coach Station actually isn't THAT big compared to the other station. I believe there were 20 different docks for the different buses there. The building itself was definitely old and worn, and didn't seem to be very clean. They had several food shops and whatnot every couple of gates for customers to fill up on snacks, magazines, coffee, etc. My dad and I got pasties from one of them. Each gate only had probably 20-30 seats for waiting customers, which I found a little annoying because some buses (like ours) could seat well over 75 people. I felt that the station felt really claustrophobic and cramped/crowded because there were so many people walking around and standing around. Definitely could be more spacious! I think you had to pay to use the restrooms/toilet, which was also another con. I didn't use them, but I had a feeling they would be dirty because the building itself already felt really dirty and grimy! Overall, it's an ok place to take coach buses out of, but I wouldn't say I loved my experience here or found it to be pleasant. read more

Whenever I travel from Leeds to London or vise versa I use a service called Mega Bus because it is dirt cheap. The London stop on this route is Victoria Coach Station. Victoria Coach Station is a very busy place and the majority of coaches to and from London will be to or from Victoria. It has 20 terminals. 17 for National Express and 3 for Mega Bus. This was not clear the first time I used this service and it caused a big problem for me. As you walk in their is an LED departures board with cities in alphabetical order and the time and terminal they are leaving from. I looked for the Leeds sign and went to wait at the terminal. What it doesn't say is that these are National Express buses only and all mega buses go from the end few terminals next to the mega bus office. I waited at the wrong terminal and then was not allowed on because it was the wrong company. This meant that I had missed my mega bus only a few terminals down, whilst waiting for the wrong coach. It also meant a 3 hour wait before the next coach. Grr. If you know exactly where you coach is leaving from it is a fairly easy process, just be prepared for possible big crowds and pigeons nose diving at you. read more

Victoria Coach Station - Public Transportation Near Me - London, XGL

Victoria Coach Station is the main terminus for intercity buses to and from London. In common with most large coach stations round the world, it's a busy, bustly and smoky place. The main problem with Victoria Coach Station is that it's not co-located with Victoria train and Underground station, which is to found 10-15 minutes away. However, with multiple traffic lights, busy roads and uneven pavements to negotiate, it can seem much further away, especially if you have heavy luggage or kids in tow The coach station itself can feel crowded as there isn't a lot of seating or waiting space. Also, sometimes there's a bit of a free for all when the coach is ready for boarding. The signposting and announcements have improved over the years but the coach station does make the coach feel like an inferior form of transport read more

This place is pretty much a dump in need of major updates. The seating is barely minimal for the amount of volume going through some gates and the whole place is just... filthy. Just looking up at the sign that said "Gate 19" I saw it was rusted and stained and just dirty. How does that happen to sign 4m off the ground? Had to catch a bus here and they had about 3 busses meeting in 2 gates. We were standing and packed in Ike sardines. Just not enough room! read more

Not to easy to write about Victoria Coach Station but as it is the main central London bus terminal, it will do, three stars by virtue of importance. It can get incredibly crowded and hot, so if you have a massive backpack, just be prepared to squeeze through massive Queue. This is not connected to Victoria Tube Station for all my fellow yanky doodles and other visitors. So please remember this and give yourself time, I think it's about a mile walk, perhaps shorter. Come here for excellent coach deals out of London, 5 quid to Bristol, yes please! Don't be surprised to see birds pecking along or body odor wafting from 5 yards away. Oh, I think I'm "wingeing" pomes have rubbed off on me, is that how the saying goes? Thank you for the correction Yee Gan! read more

Victoria Station, you disappoint me. First, this place is hard to find because there's actually two Victoria Station locations on the same street. if you're there early in the morning, it's hard to find someone to ask where you're supposed to be. I finally made it to my location and it was pretty depressing: dirty, dusty, limited food options, and everyone seemed to be in a bad mood. Now don't get me wrong, I've had my fair share of stations, so I'm used to the grumpiness. But it felt like a permanent bad vibe hung around this place. Luckily I only had to wait a few minutes before I caught my bus, but I can only imagine how it is during rush hour and I shudder. read more

Victoria Coach Station is the transport hub for National Express in London however many other companies do go from here as well. They are 20 gates, all of which are very close together which can mean it is hard to get through busy crouds of people, standing because they is not enough seats or because they are boarding, it was especially bad for me as I was right at the end Gate 19. Normally, when using National Express you should check in 10 minutes before your coach is scheduled to leave but as recommended by the station due to it being so busy you should arrive 30 minutes before. They is alot of refreshment facilities in the station compared to The Manchester Coach Station for example with facilities from Upper Crust, Burger King and Delice de France some facilities in arrivals include Il Corriere and City Kiosk. When I got off my coach, they was people their to help with bags on a suitcase trolley however that was only for people on connecting coaches, this is still quite good so those people with connecting coaches can get their quicker but it would of been nice to offer help to others (like myself) as well. They is quite a few information desks across the station and the opening times of their left luggage facillity is 07:00 to 22:45, Free London Evening Standard Copies can often be picked up from this station. Be aware if you do want to sit down before your coach and get to your gate in time, you do have to arrive very early and the coach station isnt in the train station. Due to the good facilities for a coach station, I am going to give this station 3 stars, I can't give anymore just because of how busy it gets and how hard it is to get through the crowds caused simply by the gates being right next to each other, I was upset not to receive warning about this either. read more

If you're getting any sort of coach or bus in to/out of London then it's highly likely you'll be using this coach station. National Express and MegaBus coaches arrive and pick up here. It's a short walk to the train/underground station which is handy but could be signposted better. At the entrance is a huge board with all deparatures so it's not overly difficult to find your gate number. Although MegaBus never seems listed on this board, but generally they always leave from the last few gates (19-21). It costs 30p to use the toilets, so make the most of it while you're in there and get your money's worth! However, the disabled toilet (near the mobility lounge) is free, you just have to ask for the key to get in. I often look quite 'able' but have used the disabled toilet without any nosy questions about my disabilities...so far (it's got to happen sometime!). There doesn't seem to be much planning around which gates are used, as some are often over-crowded due to lots of buses leaving from neighbouring gates at the same time. There's plenty of food outlets at the coach station, although most are only open regular hours so take your own snacks if you're getting a very early or late coach. There's a facility for leaving your luggage but be sure to give yourself plenty of time to collect it. I once missed my coach because there was no-one there to give my luggage back! Someone here on Yelp mentioned free wifi but I've never found it! Please send me a message if you've ever been able to use it as I'm definitely interested; I use this coach station a lot. Watch out for pigeons! There's always at least two walking around inside looking for crumbs! Overall, it could do with lots of improvements but it's not so bad. I've certainly been to worse coach stations. read more

What a dissapointing Coach station where thousands and thousands international and national souls go through. I mean with all the fancy and more practical train/tube/bus station in London you would expect that the Victoria Coach station would be a bit more upscale. But que neni. Avoid the toilets (dirty and not free) and forget about relaxing and earing a bite as there are no good food outlet inside the coach terminal and very few seats. Oh God, can't wait to board my bus!! read more

Victoria Coach Station - Waiting for the departure of the bis - Public Transportation Near Me - London, XGL

Eek! It's a bus station that's for sure! We were here to transit to Southampton for a cruise. Lots of vagrants and yucky people. Cunard should find another location for departures. Seating is crap too. read more

You have to pay to use the toilet which I found very annoying as they are not very well kept. Otherwise, the notice boards update regularly and are clear where you have to go to get your bus. read more

For a capital city this place falls well short. It offers meagre facilities. It is dirty and dingy. The general look of it is unappealing. Considering it is a drop off point for many foreign visitors it is hardly welcoming. I recently came here for an early morning coach. Just after midnight everyone waiting inside was unceremoniously made to go outside into the parking bay area so cleaners could perform their duties. Not only was it cold and dark out there we had to stand around. It was hardly conducive to our safety and general well being. I firmly believe it is high time this place be brought into the twentieth century. read more

The toilets here are a disgrace I went in 8 cubicles before finding a bearable one ....the others all had varying stages of filth.....and they have the cheek to charge 30p while the attendent does nothing . Avoid using these at all cost. On a positive note the staff in the left luggage dept. Were really helpful and efficient. read more

Terrible experiences at the Victoria Coach Station. I often tell friends from abroad that London has one of the best public transport systems in the world. This is most definitely not the case with Victoria Coach station. There is no way near enough space in the station. It's always completely jam pack (and frankly I'm surprised it isn't a safety hazard). I became extremely stressed out and anxious waiting for the train to Bradford and honestly understand why national express trains are so much cheaper than trains. Like it honestly needs to be at least 3 times the size (what is this, a station for ants!?). National Express should honestly consider removing 3 or 4 of the 20 platforms available. This would considerably improve the journey. Secondly, the toilets are filthy. You would think that after paying to get in, they would at least clean it (but I guess they would get too crowded...). The turnstiles and urinals didn't work either. Furthermore, when we were getting onto the bus, the driver was completely stumped when we passed him our phone with our tickets QR code. He joked that it wasn't for him and scrolled around the email until he was satisfied that we were on the right bus. I think National Express should really look into this. It's not enough to implement new technology, the people working for you should also know how to use it. But to be fair, the station did have its upsides. We got onto our bus in a timely fashion and there were a bunch of shops inside (a Starbucks was probably the best). read more

If you travel by train from the continent of Europe you will undoubtedly pass through Victoria station eventually. Centrally located with connections to the Underground aka the tube. You can handle many of your travel needs at this station. From buying subway tickets to exchanging currency into pounds sterling this transportation hub has it. There are shops for magazines, snacks and souvenirs also. read more