I love my family doctor..how many people can say that? Dr. Marlene Muller is super awesome and I…read morewas lucky enough to be taken on as a family patient when she first moved to Victoria. She does take her time with each patient so punctuality is not her strong suit but it helps to be very thorough especially in a place like Victoria where she has to deal with old, heavily medicated people on a daily basis. Very warm, caring and highly competent, like her husband who works in the clinic with her (except her husband is not as warm and caring!). Great staff, takes a bit of time for them to even remotely warm up to you but otherwise, they're highly efficient and get the job done. My rating is for the doc herself. Expect to wait longer at this place as it is quite a busy place (even with an appointment!). Plenty of metered street parking but because of the wait times, I suggest just take transit. It'll make the waiting a lot more pleasant because you don't have to keep looking over your shoulder to see if the evil parking police is ticketing you.

I highly recommend visiting Dr. Marlene Muller, if you are lucky enough to get in! She is…read morepersonable, kind, highly skilled and professional. I always feel seen and heard, and never brushed off. I have been seeing her for almost a decade and have never had a bad experience. Her husband Francois is also very good-quite a different and more traditional approach to Marlene. Both good doctors though if you are very nervous or anxious about going to the doctor, I'd recommend Marlene!

I just spent six days in Saanich Peninsula Hospital. We are so lucky to have such a wonderful…read morefacility in our community, filled with dedicated, hardworking , overworked ! people. CS Fire Department, Paramedics, Nurses, Aids, Doctors, Techs, Cleaners, Food Services, etc all basically running to try and get everything done under such impossible conditions! Thank you Mikaela (?), Rachel, Sally, Jenna, Louise, Jenn, Lindsay(?) Taylor, Ted. and so many more whose names I did not catch or due to state I was in!

I believe Elements of Health specializes in (in)fertility, pregnancy, and women's health... I…read morestarted going to acupuncture here to get my hormones in order (not to get pregnant...) it was recommended to me by my doctor because it apparently has a high success rate. I highly recommend it for anyone, it has changed and improved my life in many ways, aspects of my life I did not think needed improvements have improved dramatically. The girl who did the acupuncture for me was fantastic, very nice, understanding, honest, trustworthy, and super caring! They use an online appointment maker, you get to chose when you want to go and it's very easy to use. My only issue is with making your first appointment or if you have any questions, calling in is a bit of a pain, they don't have anyone working at the front desk, so if you call you leave a message and then they'll call you back. I prefer calling and talking to someone, Im not a fan of leaving messages... oh well...

Great clinic. Everyone that works there who I met was delightful and welcoming. My practitioner has…read moregreatly helped me with my lower back/hip issues and my health in general. Highly recommend!

Lots of great treatments. Professional and this clinic has lots to offer…read more Luke is a great Physio

All I can say is, I was there for less than 30 minutes and Dr. Gustavson took care of a nasty…read morelingering pain in my middle back,...for good. Unbelievable. My father that owns Shimmer Jewelry, highly recommended him and the practice. I couldn't be more thrilled this pain is finally gone! Amazing staff, beautiful office, and Charlie was very cool to!! Thank you!!!

Based on excellent service I must recommend Heidi Hatch, MOT, Occupational Therapist at…read moreCBI Health OT Services Victoria. Heidi has a passion for doing her job well and consistently demonstrated empathy, compassion and a high degree of professional knowledge. Her recommendations for adaptive supports have enabled me to continue to safely and comfortably manage living at home despite my physical disabilities. Heidi never hesitated, no matter how complex the problem nor how time sensitive the urgency for installing a safety feature. She always had a smile and a positive "can-do" attitude. She diligently researched the available products, found installers and followed through with making sure it was done right.

Keep in mind CBI gets a lot of business from Worksafe BC. That being said if you want fair…read moretreatment do not go here. Or only use one or two of their services. The Doctors are there to make money and are scared to bite the hand that feeds. Patients be warned. If you use all of their services then all your eggs are in one basket and they can dictate what happens with your worksafe claim.

We are fairly new clients but our experience to date has been very positive. We have met two…read morecaregivers, both kind and capable. My husband finds their company stimulating and looks forward to their visits.

With so many companies offering quality senior care in Victoria, I don't know how this outfit keeps…read moregoing? Firstly, the marketing literature assures clients that staff have been thoroughly trained. I had two Home Care Workers, neither of whom had received ANY training since they joined the Company and each of them had been with the Agency for several months. Secondly, I was very unhappy to find out that Home Instead( Victoria) are one of the lowest paying Home Care Agencies in the City. Exploiting your workers is no way to run a business. It also means high staff turnover because the good Home Care Workers eventually figure out that they are underpaid and leave to join another Agency (which happened with my two Home Care Workers). The only ones who stay long-term are those that other Agencies won't employ.

A medical emergency is defined as "A medical emergency is a health condition or situation that…read moreneeds immediate medical attention." Immediate is defined as "occurring, acting, or accomplished without loss or interval of time." As Americans, we got to experience "Universal Healthcare". I brought my wife here while traveling in Victoria, BC while on holiday. She fell and was bleeding from the head. One look at her wound, I knew she needed stitches. Locals told us that the Royal Jubilee Hospital was the closest ER. We arrived at about 5PM to a full waiting room. Their website said the "wait time" to be seen was 7 hours and 30 minutes. They had all kinds of people waiting for "emergency treatment". I observed 5 people bleeding, including my wife. There were a few who had shortness of breath. A few who returned 2 days in a row because the ER couldn't take them the day before. There were also a few who seemed to have "anxiety issues". One guy even came in because of a toothache. The waiting room was a great place for socialization as most people waited so long that their cell phone died. Almost everyone in the waiting room were forced to talk to one another, except the 2 females with anxiety issues who needed their phones charged frequently by the ER staff. I met some good people in that waiting room thanks to my phone dying. The waiting was horrible even though we were able to meet some wonderful people. I don't understand the long wait. The people working there were great, which makes me confused even more as to why the long wait times for a hospital emergency room. Nothing seemed to be a medical emergency requiring immediate medical attention. My wife and I had some good interactions with the nurses, doctors and techs at the hospital. They made her stay the night and discharged her the next morning (17 hours). She officially stayed longer at the hospital than at our hotel or any of Victoria's tourist attractions. As an Emergency Room that is supposed to treat medical emergencies in a timely fashion, they fail. 6-7 hours of waiting just to be seen is ridiculous. As mentioned, the staff I interacted with were very good people. I took my wife to the ER in the USA for a follow-up, it took about an hour to be seen. We were out within four hours. If this is universal healthcare, we don't need it in the USA.

I was in the Royal Jubilee Hospital for knee replacement surgery in July. From the reception,…read morethrough pre-op, surgery, and then post-op, my care was excellent. The staff were as kind and considerate as they were competent and efficient. When I thanked one of my nurses when I was leaving she told me that they mostly hear complaints and that they rarely hear praise or get thanks. I was shocked by this. Our health serice is not perfect and it needs some improvements (especially staffing, job conditions, and emergency care). But there is so much to be grateful for - not the least the dedicated, hard working staff, at all levels, who do so much to help and comfort people who are ill and vulnerable

This is an amazing multi-purpose health care/self care place! The staff are very welcoming and…read moreprofessional. I felt like I was treated like a Queen, and left feeling relieved, refreshed, calm, soothed, and definitely cared for. I would highly recommend this business for so many reasons!

I have seen many chiropractors in my 46 years. Dr. Samantha is incredible. She is very strong,…read morehighly knowledgeable and genuinely caring. I am very impressed! Highly recommended.