CAUTION TO ALL STR HOSTS…read more I do not recommend this company for short-term rental turnovers. I hired this company based on the quoted price, only to be presented with additional charges after the work had already begun. As a host, reliable pricing and dependable cleaning are essential, and unfortunately, my experience fell far below expectations. The cleaning team left multiple issues unaddressed, including: * Dirty sheets left on beds * Yellow stains remaining in toilets * Appliances left with visible streaks and smudges * Dishes left in the dishwasher * Towels left unfinished in the washer I was then told I needed to pay an additional $45 for approximately 30 more minutes of work, bringing the total to $225, or the cleaners would leave before completing the job. After paying the additional fee, I later discovered that towels had simply been taken from the floor, folded, and placed back into circulation rather than being properly washed. For a short-term rental, cleanliness is not a minor detail--it directly impacts guest satisfaction, reviews, and overall ratings. Every detail matters. What troubles me most is that the number and nature of these issues make it difficult to understand how they could have been overlooked by experienced cleaners. Whether this was due to inadequate training, poor supervision, low morale, or a lack of accountability, the result was the same: my property was left in a condition that could have negatively affected my guest reviews and hosting reputation. Management should take a close look at its quality-control process because these problems reflect poorly on the company and raise serious concerns about employee performance and oversight. I hope management takes these concerns seriously and improves quality control, communication, and pricing transparency. Based on my experience, I cannot recommend this company to other STR hosts.

I never heard back from them when I requested a post. I had to move on to find someone else that I…read moreneeded soon.

I have used Mrs. AP cleaning twice now - once for a deep cleaning and once for a standard cleaning…read more Both services were performed excellently and within the amount I was quoted. The cleaning team always takes appropriate care and detail to ensure every corner of the house feels tidy. Both services exceed my expectations, and I will continue to come back to them for services. Not only is the cleaning service great, but the price is extremely affordable compared to other quotes I received in the area, and with a more personalized touch to my cleaning needs. The team is quick to respond over text for scheduling and service questions. I will continue to recommend Mrs. AP cleaning to anyone who asks for an impeccable cleaning service in the Orlando area.

I'm very impressed. First I was surprised to see several people at my front door. They were very…read moreefficient, friendly and done in 3 hours. My home is looking even more clean and beautiful than my former cleaning person I've had for many years. They cleaned under items not just around them. All the stars for that! Thank you Mrs. AP Cleaning for doing such a wonderful service.

Overall, the cleaning was very well. I was even surprised that they cleaned all the windows that…read morethey could reach inside and outside. The only negative thing I found is that I do have a dog and a lot of dog hair was still left on the floor even though the floors were mopped and I did pay for a upholstery cleaning and the upholstery still had a lot of dog hair on it as well, but it could also just be my dog. Overall great value for what I got.

Angelas cleaning did a very thorough cleaning and I'm so pleased with their work that I'm going to…read moreuse them on a biweekly basis!!

Quick and very detailed…read more Quick and very detailed. Arrived on time and worked hard. I was very pleased with the results.

Olga home cleaning did an excellent job. The house had just gone through an eviction and was a…read moremess. the ladies made the house clean and we couldn't be happier with their work ethics and abilities. Kudos to their teamwork and dedication to their work

Absolutely fantastic! Monica had been cleaning for me for several years and I moved out of state…read more I recently moved back and Monica is back cleaning for me and I couldn't be happier with the job she's doing. I highly recommend her and her company. My home is spotless!

From the very first interaction, Monica's Cleaning Service went above and beyond. Communication was…read moreprompt, friendly, and incredibly easy, which immediately set them apart. They made the entire process feel seamless and stress-free, showing professionalism and attention to detail even before the cleaning began. What really stood out was how proactive and thoughtful they were--anticipating needs, answering questions clearly, and demonstrating a genuine commitment to excellence right up front. It was obvious they take pride in their work and truly care about delivering a great experience, not just a clean space. If first impressions matter to you (and they should), Monica's Cleaning Service absolutely nails it. They are a pleasure to work with, highly professional, and clearly dedicated to doing things the right way. I would confidently recommend them to anyone looking for a reliable, high-quality cleaning service

I am so pleased with Mom and Dad's Vacation Home Cleaning! I reached out to them recently because…read morethe cleaning company for my Airbnb home canceled at the last minute. Romina from Mom and Dad's reached out to me in a timely manner and I was able to schedule a phone consultation with them. I explained to them what happened and the urgency to get my home cleaned and they were so gracious! They came over the next day and left my space spotless! I actually got to meet the owners and they are the sweetest couple ever! They even made sure I was happy with the clean before they left. Needless to say, I have found a new cleaning company and they have found a new consistent customer! I highly recommend them to anyone in search of a reliable, meticulous, and friendly cleaner.

I was recommended this cleaning company by a co-worker after having a group of Teens trash my air…read moreBnb. I was over my head with everything i had going on. I just want to say Gabby blew me away!!!!! She was Amazing! Friendly, reliable and professional. I will be recommending her buisness to everyone i know. Thank you Gabby. Your husband and you are trully Amazing!!

Honest and fast quote paired with quality and friendly service. Also communication was great. Will…read moredefinitely use this service again

I found Fragrance Cleaning after putting in a project request on Yelp…read more Fragrance reached out to me quickly with a quote, which seemed to be the going rate for all of the cleaning services around. (I got about 10 quotes that were mostly right around $200.) I was needing a cleaning quickly, and they were able to schedule me for first thing in the morning the following Monday. Their communication was great, and they showed up right on time! 2 people came to clean. My house. They cleaned the entire house (minus 2 bedrooms I asked them to skip) in only a few hours. They made my kitchen sinks and bathtubs sparkle like they were new. Overall, the cleaning was good! I found a few spots around the bathroom faucets that still had some of the white mineral build up from the Florida water, but I'm not even sure how to get that off myself. I'm happy with the service, and signed up to get another cleaning!

Needed to find a cleaning company. Zen Clean Solutions was recommended. The experience was…read moreexceptional. The owner, Jen, was there with her team for the first visit, which was really impressive. The team works very well together. They are highly efficient, very thorough, and the pricing was excellent. Will be a long term client!

Jenny was prompt in answering my telephone call, explaining the services and scheduling an…read moreappointment. Jenny brought up a discount if my house was clean enough and "up to her standards" since I had a cleaning service until the week prior. The amount for the service was a little unclear, but I felt I had a ball park figure and it would be ironed out wjen we met face to face. Jenny checked in with me the day prior as a reminder, to ensure everything was still ok to proceed. Three ladies arrived on time and began cleaning. Jenny arrived shortly after to look over my residence, we discussed doing our dishes this time and as part of our re-occuring service. Jenny told me that my house was very neat and tidy, then gave me a price that did not reflect any discount. The ladies did clean for 3 hours. I returned home and the ladies had already left. I found a sink full of dirty dishes (which was discussed to be done), none of our 5 ceiling fans were dusted, our garbage can was empty but no trash liner was replaced (which we had a large box of bags directly next to the trash can), two of the small bedroom trash can liners had large holes exposing the entire bottom of the trash can, a paper shredder bin next to our computer desk was not emptied and our couches were not wiped down. I contacted Jenny about these issues. She said she would discuss this with her workers. I waited the rest of the day and evening to hear a response, but did not receive one. Ater arriving home, my wife was very upset with paying the amount we did and receiving such poor attention to detail. We have had a cleaning service for over 2 years and have never experienced anything close to these issues, lack of communication if deficiencies were communicated and such a high price point for sub-standard work. I took several photos of the items listed above and sent them to Jenny with no response. If I were looking for a thorough cleaning service, with excellent customer service and at a reasonable price I would look elsewhere. I really wanted to like Jenny and Zen Clean Solutions, but they missed the mark by a long shot!