I'm always trying to support local, even if it means I pay a little more. In this industry…read moreespecially, I know that I could get something online for a fraction of the price I'll pay in person. But sometimes I don't know what I want, and it helps to see inventory in person. This store does carry a variety of toys, lingerie and novelty items-just what I was hoping. When I visited recently, I was greeted, but not offered assistance. The lady at the counter was having a conversation with a friend-I could tell she was fun and I'd love to talk to her, but didn't want to interrupt. When we went to the counter with our purchase, the friend left and the woman started chatting with us. She was cheerful and friendly and seemed to appreciate the business. If she had offered assistance when we got there, we likely would have bought more. There were a few items we were looking at and would have liked to understand how they worked, etc. But we didn't want to interrupt her, so bought just the one item. The shoe selection here is fabulous! There were several pair that I loved-they were relatively conservative for a store like this. I you're not looking for adult items, but want some amazing vintage style shoes, at least stop by for those!

I called to see if they had a particular item. They did but it was $40 more than what I could get…read moreit online for. I told her that and she snapped "well you don't support local, but you do you", then hung up. Kinda stupid response. Who would pay $40 more for something just because they are local?

I walked into the store tonight and I was not greeted by anyone. I couldn't find a size small, I…read morelooked around for an employee to help. to my surprise the only employee in there was glued to her phone. I don't think she would have realized it the place was on fire. I'll take my money elsewhere. I'm sure there is a company that has good customer service that would like to make a sale.

I walked into the store tonight and I was not greeted by anyone. I couldn't find a size small, I…read morelooked around for an employee to help. to my surprise the only employee in there was glued to her phone. I don't think she would have realized it the place was on fire. I'll take my money elsewhere. I'm sure there is a company that has good customer service that would like to make a sale.

Such a cute & clean store. First time at an adult stor, looking for cute lingerie for my…read moreanniversary. The staff is very welcoming and helpful. They have some great deals. I will definitely be back

Awesome people and selections. We have our purchased clothes and toys there and will do so againread more

Leslie was the best ever. I was amazed by the variety of dresses in such a quaint shop. We found…read morethe perfect dress. Make an appointment. Leslie had slips and veils and gorgeous jewelry and delicate rhinestone belt jewelry to try on and purchase. They took care of the alterations. We brought Leslie different 3/4 length sleeves to change out. She was happy to do so. The dress looked incredible, especially with the champagne underdress with the white lace overlay, to show off the beautiful lace details. Thanks Leslie, we keep sending our friends to you.

New owners ruined what used to be a great business. They closed down the store and didn't alert…read morecustomers. My dress was late so I tried to contact them to see what was going on and they had skipped town leaving no forwarding info. no phone, no store, no website. I was in a panic. I called the chamber of commerce who gave me the cell phone number of the owner. I texted her in desperation to get answers. Then I contacted my bank to dispute the charges because I was sure she had run off with the money with no intention of making good on delivery. Why else wouldn't she have contacted me about the change in her business status? She eventually (after getting notice of the bank dispute) emailed me that the dress was delayed due to tariffs and took no responsibility at all for the lack of communication. In fact she scolded me for not knowing what she was going through I am told the dress will be shipped in 4 days, but they can't give me an estimated arrival date. Side note, this woman was so caught up in feeling sorry for herself and her business struggles that she could not even see why I was upset about how this all unfolded. Completely unprofessional, sketchy business practices...save yourself and go somewhere else!!

I went to a few different stores looking for dresses I wouldn't need a ton of alterations on, and…read morethis store had a lot of really pretty, modest options! We came as a walk in appointment, and ended up staying past their hours, but I found a pretty dress and it needed minimal alterations!

All in all, this place is a bride's worst nightmare. Save your money and your tears for elsewhere…read more I spent $1200 on a dress. They promised me they could alter it exactly how I wanted, but then they BUTCHERED it. The dress was crooked, uneven and NOT EVEN WEARABLE. There was no way they could have fixed it after ruining it so badly. Needless to say, I was devastated. They don't give refunds, either. So I was $1200 in the hole, and had to buy another dress from a different store. We tried and tried to get in touch with the owner or a manger and got the runaround. Don't trust these people with anything, especially something as important as your wedding dress.

st now New I was very…read moredisappointed on our bridal appointment today. The bridal party went from enjoyment to complete mood killer after we were reprimanded for pulling a dress down that was not approved by the girl helping us. She first told us she doesn't like to even show dresses that aren't in there budget even though there was nothing she liked in her price range and almost to just settle. I don't quickly told her that price range can change especially if there is nothing she even kind of likes. I didn't know you weren't suppose to look at dresses on racks because some aren't even available until fall . I tried to explain that we needed to get into at least the style she liked. We had to keep asking for the veil and the gloves. I have gone to so many bridal dress fitting and that one experience spoiled me forever Almost like the movie "pretty woman" when Julia Robert's try's to go buy a dress and she gets treated poorly until Richard gear goes with her.

I live in Scottsdale, Arizona and my church is Catholic ---more traditional Catholic, so many of us…read morewomen wear dresses and veils to Mass. I am 36 years old and knew I wanted a modest dress. When I met with the planners at the church, they shared with me the Wedding Policy which included some tips for brides on modesty. In it, there were three websites for examples of modest wedding gowns, which I found very helpful. One of the websites was for Moments Made. I was surprised to see how many of the dresses I loved on their website! However, I was bummed to see they were not local to Arizona. But fortunately for me, I travel to Salt Lake City often for work and already had a trip planned there. I was SO excited to book an evening appointment at Moments Made while I was there for work. I went in on a Tuesday evening and pretty much had the entire place to myself. My consultant, Amber, was SO helpful. She made me feel like a princess, ensured she had a grasp of what I was looking for. And luckily, I had already obsessed over the website enough where I had about 8 dresses picked out. We tried on many of them and (as I'm sure happens with most brides), the one I thought would be the top contender wasn't really jiving with me. Towards the end of my appt, I was torn between two dresses. Amber was patient with me and allowed me to try both on again and spend quite a bit of time in each. She even dressed me up with a veil, had me hold flowers, put on jewelry, etc. It really helped to be able to see the whole look come together. What I appreciate most is how thoughtful she was in helping me narrow it down. She could tell I was very torn and I didn't have any family or friends present with me to help make the decision. She asked me "What do you NOT like about each dress?" I told her for Dress #1, I didn't like that it was sparkly and it was a bit too heavy. For Dress #2, I told her that I didn't like that it was V-Neck (I wanted sweetheart) and I wanted it to have a tad fuller of a skirt for an A-line dress. Very quickly, she was able to show me that Dress #2 could be altered to make it sweetheart and also add layers underneath to make it a fuller skirt. On the contrary, it would be pretty impossible to remove the sparkles off of Dress #1. And just like that, I had my answer and was able to to say "yes" to the dress! Amber also helped me to try to find a local seamstress in Arizona (I ended up going with someone else, but still appreciated her going out of her way). She also picked out a veil and earrings for me that looked really nice. I figured "Oh well I'll buy them and probably end up getting something else later on." But sure enough, those were the earrings I ended up wearing on my wedding day! I also got a store credit for buying the dress and was able to buy some nice sweaters while I was in store as well. Surprisingly, as someone who is very fickle (especially with fashion), I am shocked to say that I purchased my dress in October, got married in June and NEVER once did I waver on purchasing this dress. It was so perfect for me and I got so many compliments on it. I look back at the pictures now and feel like it is a timeless, classic dress. I felt so beautiful in it and am very grateful to Amber for helping me narrow down the perfect dress for my big day!

Was charged full price for a 'Poppy and Pout' Christmas flavor chapstick in the middle of…read moreFebruary!!!

Do not shop here! Called to surf in store purchases return policy is ridiculous. If I had known…read morethat you only get store credit I would have never purchased it. They really need to tell everyone at the time of purchase while in their store that the in the store return policy is different than the online return policy and that you won't be getting your money back if the item doesn't work out.

Shout out to the Bridal Closet (BC) Marketing team for posting ads on Instagram. I was looking for…read morecost efficient wedding dresses for the big day but was getting discouraged with the high prices until I saw that BC was having a floor sample sale. All dresses were $700! Such a great deal for the brides on a budget. From my understanding, the sale features unsold high-quality dresses that have been gently used for display or modeling. Store: the store was organized and clean but surprising a little small. All the dresses for the sale were tucked in a corner and grouped by level of modesty and style. Overall, I think the experience turned out great for my first wedding dress fitting. My feedback for the team is that I felt overwhelmed at the beginng of the selection process. As a first time wedding dress shopper, a couple of staff members kept asking me what kind of dress I was looking for and seeing if I needed any help with picking out 5 dresses to try on for the first round of fitting. It could have been just their standard protocol to rush or move along the selection process as quickly as possible so they could take their time with the actual dress fitting step. My recommendation is to let one associate lead the intro process and set up a comfortable length of time (about 5-8mins) to let them browse first. This will help make it less overwhelming. Then after the 5 dresses are selected, other staff can come in to help. During the fitting, I had a great time being asked about my vision and plans for the wedding to help keep the whole fitting process light hearted and fun. I would recommend BC if you're on a budget friendly bride.

My daughter and I found her dress here several years ago, and when it was my turn to shop, I knew I…read morewanted to come back. My consultant Kayla was the most adorable, sweetest girl - she had all my wish-list dresses ready and then picked SO many more for me to try on as well. She was really helpful and honest in her observations and suggestions, encouraged me (along with my daughter) to try different styles I hadn't considered, all while staying respectful of my budget, and ultimately just made me feel beautiful and cared for. I so appreciate her, the rest of the staff and just the loveliness of the boutique. Happy I was able to say "yes to the dress" here, just like my daughter did!