The service was great and staff was friendly. They had a wide selection of different products…read more Prices were reasonable to high.

To all the Romantix stores I have been to, the staff has been great…read more I am a M2F cross dresser and have been treated with utmost respect while in the stores. Both male and female staff have complimented me on how I was dressed. I feel very comfortable and confident in myself while in their establishment. Hugs DeeDee

Needed a uniform set very last minute. After attempts at 2 other locations in town ( one was closed…read moreand the other didn't have pants in stock or a matching set) I went here as a last resort. I'd never been here before, but I walked in and was greeted, assisted, and walked out with a perfectly fitting SET in under 8 minutes. A+! You've gained a lifelong customer!

You know what is uncool? A cashier shaming you for your reading choices. You don't get to say the…read morephrase "we don't judge here" and be automatically cleared to openly judge and make accusing, degrading comments despite a customer's clear discomfort. Going to the bookstore is a fun, rare treat, one that is ruined when I had to sit in my car and cry it out at the end. Do better. Just because you don't like the book doesn't mean someone else doesn't get to try it for themselves. Guess I will return to purchasing all my books online from other retailers.

What is happening? This place is starting to look like a used bookstore. They have added discounted…read morebooks in the music section. Displays are overflowing and layout has become a maze. Beyond disappointing.

We were never offered assistance. Selection was very poor and tailored towards hetero couples. One…read moresmall table of gay dvds and flesh lights. Most items were high in price too. There weren't that many people actually in the store either which could be a good or bad sign. I would recommend maybe getting more gay items for gay men please.

Lots of gay porn stuff & gay things!! I had a blast I've been waiting to go here with my boyfriend…read morefor a few weeks now!!!! Soon will be here again!!! A+++

I am very impressed on how they handle my issued and truly appreciated it. I have bought many name…read morebrand clothings there but one of the sweater had a hole in it and so I have returned it but did not get my refund so yes I was charged twice for it. However, I did not find out until I had checked my bank statements which was over a month ago and without a receipt I was worried that they would say I'm sorry but without a receipt we cannot do anything about it. Well, that wasn't the case, the manager was willing to go back and checked it for me and yes she was able to refund me and yes you can say I am a happy customer. ;)

I brought clothes in to sell hoping to exchange for some newer ones in better sizes. once walking…read morein the girl who "greeted" me off the bat was pretty rude. Then it took over TWO HOURS to go though two bags. Yet when I was in there I heard a manager or somebody telling the workers to make sure they were working. Definitely shouldn't have taken that long. When I went to check out the girl with the face piercing was rude. I don't think she gave me back all of my stuff and ignored me and went to just go chat with one of her coworkers. Needless to say I will not be going back. 0/10. This used to be my favorite place to shop.

Very friendly and willing to help. Wide selection of toys and lubes. Also had my rare lube that's…read morehard to find. Also, I had items that were reasonably priced. I will definitely be back.

No gay dvd friendly. The gay men selection is basically null in void. Barely any gay male stuff in…read moregeneral. Kinda got the felling this Adult store mainly caters to straight men & women. Prices are somewhat lower than Dr. John's in Sioux City (an adult porn store alternative). I probably won't be coming back here until this place gets more gay male stuff + gay male dvd/magazines.

Long story short...We are from Wisconsin and were driving through SD near Sioux Falls on our way…read morehome. We did a random search to find where we could buy fireworks nearby. Our first search result was Fire Brothers Fireworks and when we went to their site they not only had really nice fireworks they had exceptionally cool T-Shirts! When road construction and our bulky camper swayed us to keep driving we called and spoke with Andy. We really wanted a few of his t-shirts and he went above and beyond to get them to us in Wisconsin! Normally, they have you pick up purchases at the store (because fireworks do not do well traveling through the usps) but Andy was able to send us the noncombustible shirts (even though he didn't have clothing set up to be shipped out of the store...yet). Now, these High-quality SOFT cotton shirts with really cool logos will be displaying Fire Brothers Fireworks in and around the Madison and La Crosse, Wisconsin areas. What makes us love these shirts, even more, is the incredible customer service this company showed us. It's a small business with exceptional customer appreciation. Thanks again Andy and the gang! We truly appreciate you guys and next time we head west we will be stopping in your store!! Angela and Dale

Not sure why they're saying closed today cause they're open on the 4th of July and they have…read moreawesome deals!! much cheaper than competitors around them.

I very rarely go to the mall but had ordered a Christmas gift that didn't fit my hubby so we went…read moreto the store so he could try on some options. When we arrived we were promptly greeted which I love. I hate it when you walk in a store and are ignored. We explained the situation and were instructed to leave the return at the return counter, look around, try on, and then come back. By the time my hubby was done trying on stuff and had selected a few things a line had formed at the return counter (it was after Christmas so wasn't surprising). I stood in line while my husband shopped a bit more. The gentleman that had originally greeted us saw me in line and came up and apologized for the wait as he knew I was there first. He was very gracious and I appreciated his apology. I told him it was all good. The manager that facilitated the return was efficient and friendly. Like everywhere these days, it seemed like they needed more people working in the store, which I why I usually shop online. However, it is nice to have a brick and mortar store so you can try things on! Overall, a pleasant experience which, sadly, is surprising in the world of retail these days. The store was well merchandised and had a good selection.

The sales person was very helpful and knowledgeable. I like the quality of the clothes, and the…read moreprice is reasonable if you watch for the frequent sales. The selection was better online, but I found what I was looking for here. Very nice!