Great service. Nice cheap…read moreComic books. Good discounts. Nice stuff. Good video games. At stuff. Really cool. Comic books.

Awesome video games, movies/shows, card shop located right next door to Target. DEFINITELY worth a…read morebrowse whenever you're in the area and the only card shop in the entire city! Customer service is great - the employees are so friendly and quickly pick up on if you're a returning customer and build some great rapport. They are just as passionate about playing/using the goods that they sell, which we love to see! Card selection is pretty sweet in the way of Pokemon cards. They might not always be in the best condition, but their pricing is typically very fair when it comes to these kinds of shops, so we respect that. They don't typically have pricing listed on the card sleeve though, so you either need to ask or sort of make the gamble once they ring it all up, which is a bit peculiar. My favorite part of Video Games Etc is the fact that they are always running "sales" of buy 6 cards, get the 7th free or buy x amount of used dvds, video games, etc. and get your next one free. It's very similar I would say to 2nd and Charles kinds of deals and gives the vibes of being a smaller 2nd and Charles in general, which is lovely to see!

FYI This is coming from someone who has a prominent online card stores through Ebay, Mercari, and…read moreTCG player. I average a minimum 200 sales a month. I walked in there yesterday to check it out since i like to check stores and see how their prices are, how their staff operates, and the basic aesthetics of said store front. Spent a lot of time in retail environments because of my mother so these things are second nature to me For starters the layout is awful like a jumbled mess. Case for pokemon cards was hidden by a shelf in the back of the store. Zero supervision. Looked to be no cameras. I could have swiped that whole case and walked out since the staff there had one guy helping customers and the rest sitting on their phones. That's something big that should be addressed and i wonder how much inventory they have actually lost due to the incompetence or ignorance of the staff as a unit. After standing back there for about 5 to 10 mins i walked out of the store unnoticed then came back in and asked for assistance. Not so much as a welcome or a see you again but hard to do that when your nose deep in what i would guess are tiktok's/reels Anyways, I figured i'd buy what looked to be 3 damaged cards before the owner started throwing stock at me he hadn't even went through/priced yet while bragging about buying collections at or under 60% and later bragging on lowballing people on binders with expensive cards. This is why people don't like card shops 90% of these guys are out to screw you and want to live on these 40%+ profit margins and thats is why places like this FAIL after 5 years but that is besides the point. looking most of the case i can tell you it was LP-/MP/HP/DMG cards all listed at NM/PSA 7/8 prices for raw cards One of the damaged cards was a 1st edition he claimed was LP. Saw the dents on the back when he pulled them out of the case. The other 2 he couldn't hide the fact were damaged. Grabbed 4 cards from his stock that hadn't made it to the case or been looked at according to him and grabbed them for way under what they should have been in that condition I definitely overpaid on the 3 damaged cards but, for me personally, isnt a big deal since i have the means to do so and i always try to buy from every card shop i come by. Overall I would not buy TCG through this shop 100%. Staff looks to be very lazy. The layout, from a retail sense, is god awful and doesn't highlight whats hot right now nor funnels customers through the store with any consistent flow. The owner isn't as knowledgeable as he seems and could definitely improve in that aspect. There is potential but its gonna take said owner not employee lazy friends who sit on their phones and employing people with tangible assets and actual skills when it comes to floor planning and stocking/organizing.

Best place to buy Pokémon cards and the people are really nice and cool video game Selectionread more

Never been here before, happened to see it from the HPB parking lot. Pretty incredible selection,…read moreand typically I'd expect way over market pricing in these type of stores but everything seemed fair. Didn't find anything I needed to buy (but to be fair I own almost everything already) Was surprised to see Sega CD games and stuff like that. Would def stop by again next time I'm in this city

I love this store the employees are the right balance of helpful and staying out of my way. Amazing…read moreselection of products from Atari up to current gen highly recommended stop for any game lover

The guy that opened was 100% rude, disrespectful and the entire time I was asking questions about…read morethe switch he talked to me like I was stupid and kept asking me if I was ready to checkout I left very upset i was interested in getting something else but I was so rushed I'm NEVER coming back it was embarrassing to be treated like that

Worst game store in town IMO. Multiple times I've been here to get a game and take it to the…read morecounter just for one of the employees to tell me they don't actually have it in stock. Crazy idea, but maybe take the case off the shelf then? When you ask the employees questions, they seem like they have no idea what they're talking about and just BS answers. Definitely don't seem like they're informed about the games they're shilling, even the big names. On Black Friday, I had the aforementioned "we don't have this game despite you giving me the case" thing happen to me but also heard the same employee tell a customer that was curious about Age of Calamity that it was just like Diablo 3. In what possible way are those games comparable? I lost brain cells that day.

Having moved to Dubuque around 7 months ago, from the Milwaukee area that is over run with dozens…read moreof gamestops, this was a wonderful find. Not only are they priced much better than gamestops, but their employees are much nicer. I've traded in to them 3 times now. The first 2 times I checked with gamestop in the mall first, to compare prices. The last time I didn't even bother, I knew I would get a good deal. Cash or in store credit. They've definitely won me over as a customer.

when I went there for the first time, everybody there was super nice. There was a lot of stuff you…read morecould choose from and most of them had a lot of value for a lower price. there was a big selection of items in the service there like people they were really good.

Todd and his crew are top notch. I've spent thousands, likewise with my boy's. Always taken care…read moreof, Todd comes in on his off days to take care of us. Unlike the other stores in the QC, he sells for what's on TCG. No ripping. You off, and he will negotiate with you. Just don't go in not know what you want or what your trades are worth. Send him a list, and work it out. It will be worth your time. 11/10, I don't buy MTG from anyone but Trademart.

Great service! I've never had a bad experience even though I'm not exactly a "regular", but I've…read morefelt welcomed the few times I've made the trip around a year apart. Their in-person events were a great gathering place for other card players, and I'm excited for them to start back up! Of course, when COVID is a thing of the past.

Hi! My son wanted to show G'ma his favorite place to buy Pokémon so we stopped in! And of course…read morethey had some! He was excited that the new evolutionary boxes were in! So G'ma and Mom went in on one for him :) He busted it open right then and there and he was so thrilled! What a great deal at $54!!!!! After the fun was done, he wanted to check out game stop even though he love VGE the most! My 7 year old was upset because they had the exact same box format $79! He told the guy about Video games etc and that told him that he was ripping off kids! He is an honest kiddo! Needless to say...In the words of a loyal and honest 7 year old..."Mom, I'm only going to Video Etc. From now on"! So thanks again for making my kiddos days and all of the fun interactions he has with his buddies there at the stores!

I always go to video games etc since I met them at comic con! I go to the one on Collins by the…read moremall and I always find such good finds in there! The works are awesome I wish I knew their names so I could give them a shout out! I try and come here at least once a month now to make sure I don't miss out on any good merch! Also they have the best prices and best deals idk how I didn't have them in my life before this business is a treasure! I love them love them LOVE THEMMMMMM!!! Honestly if anyone has anything bad to say they literally must be a Debby downer because they are more then fair! Sometimes when they ring me up I feel like I'm robbing them lmfao!