The reception here is polite and professional. They always answer any questions I have about my…read moreinsurance benefits. The nurses always answer any questions I have about the service they provide. The doctor I currently see is Dr. Hemby and she is a good doctor. I feel like I can easily talk to her and tell her any problems I am having. I have seen other doctors here as well when she is not available and they are all very nice as well. I recommend this doctors office. I have not had any issues being a patient at this office.

I liked my physician but the rest was a mess. They would schedule you for labs but when you went in…read morethe lab in the office had no record of the order. The scheduled me for consultants which I had specifically declined. If you are late for appoints or miss you are in danger of being fired from the practice.

Dr. Scott Polster is my PCP. You won't find another doctor that is more thorough and caring as…read morehim. He has taken care of me and my husband for many years. When you have a scheduled physical, Dr. Polster has done his homework the night before and will have all his paperwork and questions buttoned up before you walk in the door. I also like that he tries his best to keep your appointments on time. Dawn A Hickory NC

I have been seeing Dr. Glenn for over 25 years. He is knowledgeable and always takes time to…read morediscuss issues and concerns. I never feel that he is rushing to get to another patient. The practice even has a doctor on premise on Saturdays. The rare occasions that Dr. Glenn was not in the office I had other doctors in the practice take care of me and were quite good. The nursing staff is also very personable and caring.

Dr. Kosajsru treated me like a number would not listen to me at all. He said he was concerned I may…read morehave a blockage and recommended some diagnostic tests. It has been almost a month in the office has not called me with these appointment appointments yet.

I've been a patient at this practice since 2006. Other than…read morea hassle to get Rx's renewed from time to time, no issues. I've seen most of the MD's in the Practice over the years, and several who have already retired. I have never had an issue with the care I've received, and I believe they have helped keep me alive the last 18 years.

We've used AFC Hickory a few times now and each time has been great. From sick toddler to sick Mama…read morethey've always been very nice and helpful. Their wait times have each time has been less than 20 minutes and we've always been in and out within 60-80 minutes. There's times we can't do this with our primary doctor even with an appointment!

After rushing to AFC, due to metal shavings that shot into my eye during work. I was told by Paul…read morethe P.A., there was nothing visible that he could be seen, and that, "it probably cleared itself and just feels like there was a foreign object in my eye". Knowing I probably needed another opinion, I went to Graystone several days later and was treated by an amazing physician who found 4 total fragments lodged in my eye!. 2 larger pieces and 2 smaller ones offset from the center of my eye..I was told by the attending specialist he couldn't believe someone couldn't see the metal because it was so large in terms of objects in the eye, and could be visibly seen by basic observation. Not only was I carelessly cleared by Paul the P.A., but I also called to report the incident after my procedure at Graystone, and was told by AFC management, they would review the matter, and I would receive a phone call in a few days to find resolution for this issue.. Guess who is still waiting for that call a month later? You guessed it, I did!..I wouldn't recommend anyone taking their loved ones here and would most certainly advise against going to the facility if it is at all possible! Best of Luck to All!

My Doctor left table rock medicine .I was a patient there for several years.They refuse to let my…read morewife and I to be seen by another doctor then we were told we had to just find another doctor.Well there are no doctors in our area excepting new patient. I did find a nurse practitioners will see me late april.My wife and I need medications filled again before seeing the nurse. I need blood pressure filled and my wife needs medicine filled.Table rock refuse to fill my wife's medication. I really think it is sad that the doctor left the practice all the patient have to find a doctor else where table rock medical has several doctors there .I personally will not recommend this place..

For the last three years I have seen various physicians here at the office and have been impressed…read morewith each and every one. Unlike most doctor offices I have been in where it seems to be a cattle call, Table Rock Family Medicine doctors and staff seem like they are truly interested in your well being.

My husband has been going to this doctor for years. He is a great patient. Recently his insurance…read moreplan changed. Even though the doctor is listed under the insurance plan this family practice said they want file it. So, the patient becomes a financial issue and not a valued customer and not worthy of the care? Sad but this is what healthcare has turned into.

Terrible customer services, I couldn't make to my previous appointment. They punish me for that and…read morewouldn't let me set up my new appointment. This is terrible for a business as well as a doctor. They should be shame for doing this to a sick customer. Don't waste your time here. These people have no feeling for u as a human.

I am a physician, and Dr. DeSantis has been the doctor for myself and my family for 22 years, since…read moreback when he was part of Hickory Family Practice. We have all also seen his first PA, Joel Kunze, over the years. I have nothing but great things to say about the quality and availability of the care we have all received over the years. Dr. D is like family to us. We love his office staff, and that he has his own blood draw and X-ray staff when needed.

I've seen Dr. Desantis since he was at Hickory Family Practice (at least 20 years) and he's an…read moreamazing doctor. I recently had an appointment with Morgan (their newest PA) as well and she's great. She listened to my concerns and talked thru my options. I feel very comfortable seeing Morgan and Joel (the other PA) when Dr. Desantis isn't available. I recommend Desantis Family Practice to anyone looking for a new primary care physician.

The total experience in this office is super. The staff is helpful and courteous and Dr. Hardee…read morehas had a wonderful rapport with my wife and I. He has found and treated things that have been missed in the past. His sports med. knowledge and service has kept me out of surgery. Thank you. Gerald and Linda Conover

I see pa lee. Her nurse is always quick to get me into a room for the doctor. Pa lee always answers…read moremy questions and if she doesn't know the answer she will find someone who can.