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    Viewpond Banquet Hall

    4.0 (3 reviews)
    Open 10:00 am - 9:00 pm

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    10 minutes

    Response rate

    100%

    Services - Viewpond Banquet Hall

    Bartending services

    Catering services

    Event lighting services

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    4 years ago

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    Amit V.

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    3 years ago

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    Amit V.

    Thanks you so much Kelly for your great feedback

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    4 years ago

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    Ask the Community - Viewpond Banquet Hall

    TJ the DJ and Fast Booth - Animated GIF files.

    TJ the DJ and Fast Booth

    (9 reviews)

    TJ, everything about my daughter's wedding last Sunday was perfect......... except the weather and…read moredealing with you, neither of which we could control at the end of the day. Everyone involved in the event was very friendly, helpful and courteous and went out of their way to accommodate us....except you. And everyone was tipped accordingly, including a big fat zero for you due to your controlling nature, inflexibility and threats. When you first approached me about dealing exclusively with my daughter, the bride, I didn't see a problem, but then you had to threaten me with a $500 upcharge if you didn't get your way. You can take the threat of your upcharge and cram it clownie!! My brother and sister-in-law get along with everybody, but you managed to insult her and treat her rudely and prompt my brother to threaten you with bodily harm if you spoke to her like that again. And you were rude and disrespectful to my wife, THE MOTHER OF THE BRIDE!!! Can I remind you that you're in the service business and it generally pays to be nice to people, not rude and condescending? Ever heard that customer is always right cliché? You catch more bears with honey than vinegar? Any of this sinking in? You need to keep things in perspective: you're not a captain of industry, you're not splitting the atom or solving world hunger up there, you're spinning discs for the pleasure of your audience. Your fiancé may think she's marrying Mr. Right, but she probably didn't know your first name is Always? You put a damper on a wonderful day that was fortunately unseen by most in attendance. My only regret of the night is talking my brother out of kicking your ass. After talking to you again after that, I was willing to join in and by now we've got a full posse who'd like to meet you in a dark alley. A good ass whipping might improve your crappy attitude and you might lose those weirdo-looking white glasses in the process. Saying you're the best doesn't make it so: you are the most unprofessional DJ I've ever seen and have the worst attitude for someone in a service business.

    As a local business we were excited to possibly use Fast Booth at one of our upcoming events. We…read morehave seen them at many trade shows and think the product is great. Unfortunately and coincidentally we met the owner through social media while engaging in a conversation about another business opportunity, not knowing he was also the owner of Fast Booth of which we have recently looked into for our Summer Bash. TJ was very abrupt and called me dishonest with no report or ability to back up why I would be dishonest. I assume his customer service is about the equivalent or lower than his social media communication skills but needless to say we were very turned off. We are always excited to support someone local and always very disappointed when the owner of a great product can't hold a conversation and comes across as judgmental . We wish him well but won't be purchasing his product service, but then again, I don't think he really cares

    Studio D2D Event Venues - City View - Cake Cutting

    Studio D2D Event Venues

    (5 reviews)

    My husband and I chose Studio D2D as our wedding venue since it has an industrial look and we loved…read moreit. But the communication was awful for most of the time before the wedding. (I apologize for the long review but Studio D2D supplied our venue, floral, DJ and photography.) Deanna (who I don't think works there anymore) wasn't great at communicating. She told us that we get the bridal suite on our contract but that the grooms suite would be extra. Then when we asked about the bridal suite again the day of the wedding, we were told we would've had to pay extra for it. We went with Distinctive Catering for our food and when we reached out to them to get our contract, we told them our venue was Studio D2D and that we most likely would want the Full Level of Service for the buffet. Later, we wanted to save some money and go down to the Deluxe Level. Distinctive Catering then told us the Full Level was required at Studio D2D. This was a shock to us because no one had told us until now. So we checked our contracts with both companies, the catering menus and their websites, and found nothing that said it was required. We called Studio D2D and Deanna said it's up to the catering company to tell us. Then we emailed the catering company and they said it's up to the venue to tell us. So at this point, we were frustrated. We weren't mad at having to pay more, just that we had no idea about it and no idea how we would've figured it out. This is just a heads up for anyone working with both companies. There were other small things during the process, but our day-of coordinator (Amy) was awesome and honestly made up for most of our troubles! We had a large wedding party and 9 kids in the wedding, and she worked with us at rehearsal to make sure everything looked good and she even helped with the kids. On the wedding day, she helped set up our DIY centerpieces, picked up our personal ceremony items afterward, waited on the wedding party to get us drinks and helped with cutting our sheet canned. Seriously so great! Emily and Cassie on the floral/decor team were great to work with and very responsive. Although they don't have the flowers at the venue to look at. I couldn't find a picture of exactly what I wanted for bouquets, so I just had to guess what the final piece was going to look like. Nick was our DJ, which we didn't hear from him until the week of the wedding and I thought that was a little late. Otherwise, he was just an average DJ. Nothing that really stood out bad or good. We had two photographers the day of the wedding, which I thought would be great, but I received all our photos back and were missing ones they should've gotten. My husband cried when I walked down the aisle and I don't have a picture of it (other than him covering his face). Before the ceremony we each took photos with our side of the wedding party, or we were supposed to anyways. I only have individual pictures of me with each bridesmaids, and he doesn't have any individual photos with him and each groomsmen. I had a maid of honor and matron of honor, and I only received images of one of them doing the speech holding the microphone. And for my getting ready photos, there are several with the other photographer's feet in the background. The actual photos we got back look good, but not really impressed overall.

    COUPLES BEWARE. RECOMMEND TO CHOOSE A DIFFERENT VENUE. We are really disappointed in Studio D2D and…read moredo not recommend booking this venue. Short version: Poor communication, lack of professionalism and empathy, values capitalism more than the couples that book with them. Long version: We originally booked for our September 12, 2020 wedding and had to re-book obviously due to COVID and moved it to June 26, 2021. My partner and I then made the difficult decision to cancel our June 26, 2021 date and give it to another couple. Per our contract, we were eligible for a refund of 80% of our $1500 deposit if the date was re-booked. We reached out to Deanna (who runs day-to-day operations for the venue) 3+ times via email throughout December with no response and the venue's phones go straight to voicemail. I had a friend go undercover and email Deanna to see if she'd reply to someone else about a date inquiry and sure enough, she responded to them confirming that our June 26, 2021 date had been re-booked. Deanna finally responded to me today in a what I would call less than empathetic and empty response saying that because the exact package we had was not re-booked, they won't give us a penny back. I'm astounded it took almost a month to respond to my emails because they had to take time to "work new procedures." In all honesty, it seems as if the "new procedures" were created and applied retroactively to our inquiry because the venue seems to me prioritizes financial gain and treating people poorly instead of putting customers first and being compassionate. On the same note, I was also less than impressed working with this venue prior to us canceling. Deanna was extremely flustered when I went to meet her, got me mixed up with other people and we did not love all of the strict rules for decorating. Seemed more like a template wedding factory than a place that was willing to work with you to create the day of your dreams. PLEASE CHOOSE ANOTHER VENUE! There are plenty of other venues throughout Grand Rapids that are beautiful and continued to deliver excellent customer service throughout the pandemic. Studio D2D is just not one of them.

    Viewpond Banquet Hall - venues - Updated September 2026

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