Bought an Ex demo CB1100 EX with 600 miles on the clock. On the test ride I noticed brake squeal…read more/vibration from the front wheel. The saleswoman said that it would be looked at when it had its first 600 mile services I was ok with that and bought it. When I collected the bike the brakes were the same, I returned a couple of days later and the service manager told me that being sintered brake pads they take a while to bed in , I took him at his word and left . 2500 miles later I returned the bike as the problem still existed, they booked the bike in, checked it over said they'd sprayed something on it and it was good to go. 1/2 mile down the road the problem returned. the bike has covered 5600 miles now and still has the problem, so I've given up now. I recently had a puncture, had the bike taken to 21st Moto being my local Honda Dealer, and asked them to replace it with the same tyre that was on the bike already. They replaced it with something similar as a direct replacement wasn't available to them without asking me first. When I received the bike back and upon riding it I instantly noticed that there was a noise coming from the rear of the bike that wasn't there before, when I returned the bike the service manager took the bike round the back and returned back 5 mins later telling me nothing was wrong. I questioned him why wasn't he going to test ride the bike and he replied why do you want me to? I explained how was he going to understand what I'm talking about if he doesn't ride it. he reluctantly did, returned 5 mins later telling me he could hear nothing. I have since had another Honda dealer test ride it and they confirmed some noise at the rear. 21st Moto did fit the correct tyre free of charge after I sourced one and refunded me the cost of the tyre they supplied ,but the noise is still there and I'm not sure I can live with it. Im going to try the other Honda dealer to see if they can solve the issue now I know its not the tyre. I found the service manager a bit patronising and because of his attitude can't see me using them again. I've had loads of punctures and tyres replaced over the years and have never ever had this kind of experience before. This could be the end of my Honda experience .

Absolutely shocking, took my bike in to have the ccts done and 10 mile later it was running so…read morepoorly, it was dangerous. Stalling at every jct and give way on the way into London. I took it back and £190 later they said they couldn't find anything wrong. I got it home and had a look and found that the carbs were loose and tightened them, that cured the stalling but not the hot rough running. I took it to an independent in Dartford and he found that the timing had gone out by one tooth on both front and back cyclinders. He rectified this and the bike was still rough and advised I took it back and to tell them what was wrong and to get them to investigate further. I did so and they said they found a hose off from the carb to the air box, a pipe that vents to atmosphere and has no effect on the bikes running. I gave it back and now they are refusing to work on it because of the after market zorst, do me a favour, the zorst wasn't a problem when I gave it to you first time was it. Now it's time to go to court, create as many website complaints and generally cause the closure of this company purely using the power of bad press.

I've been taken my fairly new 2nd generation Kawasaki ZZR1400 to Chris lately. After having the…read moreregular maintenance done for a while now it's come to a big 25k service with valve clearance adjustment, spark plugs and filters change brake and fluid change etc. I am very pleased. I've got the bike back running smooth as new. Chris' competence and thoroughness are on another level. He will get the job done at ease and as promised.His commitment and responsibility on getting an excellent job done on these sports bikes are serious and so convincing I have no concern to place my bike and my safety in his hands.Highly recommended!

Found Chris on a Google search for motorcycle servicing in my area, then when we met, realised we…read morehad a shared history...... It's a story which he can tell better! Capable mechanic with loads of experience and an honesty which inspires confidence. No teeth sucking and "Oh that'll cost you" with this guy. Fixed the running issues with my Bandit 12, organised an MOT and new tyre and all at reasonable price. You can take ages finding a mechanic to trust and I reckon you don't need to look past Chris. Highly recommended.