Very polite and professional movers. Have used them several times and always have provided amazing service. Prompt and well attentive crews! Excellent attention to details as well. 100% will keep using them in the future. read more

I had my property taken from my storage unit and moved to at least two other storage units without my knowledge, consent, or authorization. Many items have gone missing including power tools and an entire three seater leather sofa. My property was in storage for 10 years and despite the claims of having climate controlled units, there is significant water damage to all of my property. Paintings with liquid stains, wood furniture chipped & warped, metal items rusted & corroded, mold growth on everything. What this company has done is illegal. They're in breach of contract and have demonstrated an egregious lack of care. read more

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I needed a company for a large uninstall of materials, put on pallets, wrapped, secured and loaded. Nick and his team at Viktoria were top-notch. Professional, efficient, cautious. Couldn't have been happier. Nick was easy to communicate with and his follow up was superior. Highly recommend! John, Kingston read more

Requested quote for move in Ottawa. Agent super helpful, courteous, quote seemed market fair til final quote. Added about $400 for mileage and fuel for a move of under 1 km! Another company did the move for less than half their total. read more

This moving company provided a stressful and distressing experience. The admin messed up and therefore a moving truck did not show up the day of our move, this caused financial troubles and emotional stress. When inquiring about compensation and solutions, we were told we had to move the next day and that a small amount could be taken off the cost. There was a lack of responsibility taken by admin and poor customer service was provided. The actual guys who moved us were great and very efficient, if only our move had happened the day it was supposed to. We have never had issues with this company in the past, but we would not use this company again after this ordeal. read more

From start to finish they were amazing. The packers came in for two days and wrapped everything as if it was their own. On moving day the crew came with smiles and ready to work. They were unbelievable. I had a few things that they had to take to store for me. Their facilities are clean and organized. Loved the option of using the rental bins. I would not hesitate to recommend them to anyone. Thank you! read more

Excellent service by Viktoria moving, friendly professionals. April 2021, moved from Toronto to Mississauga, one day. Very smooth. Pickup from 9:30 am, everything in the new house by 2:30pm. Pedro and team did a great job, very satisfied. read more

I'd had awful to just acceptable experiences with movers prior to using Viktoria. My expectations were not all that high booking the service. But to my surprise and delight, I had my first GOOD experience with moving thanks to Rocky and Guy. The morning of my move from London to Mississauga, Rocky called to tell me that they had a flat tire and would be renting a Uhaul so would be a little late, but assured me that they would meet the time requirements of my condos. That they did. And they were polite, professional, and efficient. I felt confident and comfortable with their work from the moment they started moving my things out of the unit. At the delivery address their work ethic was the same. My friend was with me there and also noticed how great the guys were. My belongings were delivered in the shape they were picked up in and I was charged the price I was quoted. I will definitely call Viktoria when I move again and I will suggest them to everyone I know moving in the GTA. Thanks so much guys for easing my nerves and doing a great move. read more

I've moved a lot over the years, and never had a good experience with a mover until these dudes. On-time, friendly, professional, careful, and thoughtful, moving would have been a delight, if it wasn't still moving. :) You can't go wrong, call em if you need em. read more

It looks like this company just don't care about clients. The company sent their employee to estimate moving expenses. After inspection of my apartment, he told the estimates will be sent to me by the end of the day, but 3 days later still nobody contacts me and after I contacted their guy back, I got a message "Who is this?" How can I trust company to do moving, even if they can't do estimates? read more

Buyer Beware! This is a dishonest, unreliable and unprofessional moving company that did not respect me or my valuable belongings. The movers arrived an hour late and were slow (they charge by the hour) - it took two movers an hour and a half to assemble my bed, for example. The movers admitted to breaking a valuable piece of furniture because they didn't package it properly and it broke during transportation. My issue was not with the actual movers, as they were courteous and polite, but with the management of the company. They were very aggressive when I requested some sort of compensation. Instead of professionally resolving the situation, I was shocked by how the management lied and attempted to disprove everything I claimed, despite the fact that the movers accepted responsibilty for the damage. If you want your personal belongings to be protected, to be treated with respect, and to deal with a company that is honest and professional, I strongly advise choosing another moving company. read more

I don't know about the Toronto devision, but the crew in North Bay was the worse Military move I have experienced in my 20 years in the military. The crew complained the whole time, when asked why they were taking apart things that didn't need to be taken apart I was told it was company policy, and that they would put it together for us at destination. However there was no one there to put things back together because it was a different company that unloaded, so Viktoria lied to us. When they arrived they knew how much there was was to load, and yet brought the wrong size truck, in fact they brought 2 small trucks. On the load day they continues to pack from the day before, it was a gruelling 12 hours to watch 5 guys fumble all day. The lead guy expressed that they knew how to milk the company for money and stretched out the time to get paid more. It's disgusting to watch people take advance of a government move. Canadian Forces members be aware!! Also theirs was no correspondence after the unload. The 2 guys that unloaded one of the guy didn't follow directions. Also some of our things were damaged. And we had a professional dolly that went missing, understandable considering the care that was taken. read more

Wished we had chosen another mover. Too many problems encountered. Please learn from our wisdom.

My movers were efficient, careful, personable and ecperienced. They have me a very competitive quote and on my actual moving day, the job was perfectly done in less time....so came under budget. I would highly recommended Victoria movers! read more

If I could give them a zero star I would have. Don't bother hiring this company to move you, not unless you want your stuff arriving damaged and your house damaged. They used to be good when they were tender touch moving but now that they are Viktoria Moving it has really gone down hill in terms of service. I used them for 3 across country moves in the past and spent over $30K with them so you would think they would value my business but apparently not. This last move they did, my very expensive dining table arrived completely destroyed. There were pieces missing and when they put it together they put a screw too deep and it drilled a hole on top of the table. They also put a hole in the wall with the couch. One of the glass of a coffee table arrived broken. I have been trying to call them every 3 days for well over a month now trying to get them to fix their mistake and have not been able to get a call back or answer. I paid a lot to insure my content but when it comes to making a claim, you can't cause they won't take your call or give you any answers to resolve your problem. What's the point of paying all that money to insure your content if you are going to get damaged product you can't do anything about. Never moving with them again and sharing my experience in hopes you don't go through the same headache and disappointment I had. read more

Viktoria Moving Company moved my new neighbours, two doors down. The movers littered their cigarette butts all up and down our townhouse complex street, on our driveway, our neighbours driveway, and on the driveway of the new neighbours (two doors down). I am disgusted by this blatant disregard for others' property and I would think twice before hiring these movers. If they disrespect our property like this, I wouldn't trust my valuable belongings in their hands. read more

Excellent service from Viktoria moving. Easily contacted by phone and email. Their green bin service is fantastic, no more cardboard boxes to worry about. Very considerate movers. Worked within my schedule for moving into a seniors retirement home. Nothing was damaged in this move and they wrapped all the furniture and pictures and lamps in their blankets. Also they used blankets on the floors for their shoes. They were fast but not too fast that things could be damaged and considerate to the seniors in the building being moved into. Highly recommend this company. read more

they actually made moving a pleasant experience! they were so friendly and totally professional, right from the booking to the actual day of. they even helped me with a few last-minute items i forgot to pack. of course, everything was transported without a nick or a scratch. i couldn't have asked for better service! read more

Tender Touch Moving/Viktoria Inc., did my move but after they had my furniture, tried to jack the price of my move up $2,485.48 to $4,365.01. They also said they'd deliver in 5 days, but it ended up being 10. When the moving truck arrived on delivery day, they would not unload my furniture unless I paid the new super inflated price. I wouldn't agree to pay it and they packed up their gear, and drove away without unloading my furniture. I eventually got it back by contacting the Canadian Association of Movers, the Better Business Bureau, the CBC, and CTV, and writing a letter to the management of both Tender Touch and Viktoria Inc. quoting the Ontario Consumer Protection Act, 2002, c. 30, Sched. A, section 10, which states they have to stay within 10% of their original estimate, or else you are entitled to just pay just the estimate amount for their services and no more. It was a super stressful ordeal having your furniture withheld and not knowing if you're ever going to get it back, even if it was only for a few hours. Moving is stressful enough, this company made it a nightmare. read more

Top of the line movers! I was originally scheduled to move the day after the major blizzard but because of other delays due to weather, I had to call Maria to see if I can change the moving date in very short notice. (the day before) I was pleasantly surprised that she accommodated the change without problem nor attitude . The moving crew was extremely professional and work ethics was excellent. It was a very long, tiring day for all (13 hours of continuous loading and unloading, disassembling and assembling beds and tables) but they had a smile on their faces till the bitter end. They have made a dreadful experience pleasant! We have 3 young kids and we managed to put them back in their beds the same day. Highly recommend them for big volume or any move! read more

I was in contact with Tibor at Viktoria movers. He was very friendly in solving any questions or concerns. Raj was the mover on the other end of the country and he was very helpful! read more