This is possibly the best management office I have ever worked with. They are honest, reliable, and…read morefriendly. I highly recommend them!

This company works really hard for the Associations!! I never have a problem getting hold of…read moresomeone whenever I have any questions or concerns. The Manager is dedicated and willing to work with you when you have things to discuss. Sometimes you need to have things explained a little more clearly and they always make you feel like it's ok to ask questions. the secretaries are very sweet. There is always an answer when you call during business hours, it doesn't go to voicemail or an answering service. I would highly recommend them if you have any real estate assets as an investor that you want to increase profit and lower expenses. A friend lives in one of the communities that they manage that is a large Home Owner's Association. They are nothing but happy with the service and dedication that Aqua Management has for their community. Don't waste money -- get a company that will take care of what you need done when you need it. 5 star company. Excellent customer service. - N.R. Miami, FL

una vez que cojen un condominio no sueltan se apoderan, el servicio es malo, el telefono que…read moreaparece es un numero desconectado, no hay manera de comunicarse es lo mas malo que conosco, no caigan en la trampa de hacer contrato con esta empresa de jose pazos

This is my condo management company. They do not answer the phone, nor do they return phone calls…read more If an email is sent they may respond a week later. They double billed my fees that were on auto pay. When I brought the over billing to their attention (via email) there were no apologies. They suggested that that the fees were something I did. I had to ask that overpayment be refunded. They said they would reverse the charges, but that did not happen. I have removed all credit card information from them because I find them untrustworthy. They are responsible for keeping transparency of HOA funds. There should be access to reports and balance sheet. The portal only provides my name and address. Our board struggles with them. They are slow to provide information that by law should be available. I don't understand why they are so bad.

If you looking for the BEST property management in Florida, look no further! Real property…read moremanagement south Florida is the one! Jared, the owner always answered the phone and very hard working person that will go above and beyond to solve a problem. He " took me by the hand" to direct me how to open the owner portal that I couldn't get it to open with many times of changing password etc, and he had so much patience and kindness that I was impressed! When he came to my condo, he asked me if I need any thing else before he left, and that was very thoughtful of him to even ask. I had a serious issue with water intrusion from the upper unit that caused so much damages to my property including mold, that he was very transparent and offered his license contractor after 5 high estimates that I had, to fix the damages in very reasonable price. He came to check the results after he finished and made sure that it will be satisfactory. He shared his knowledge and guided me through the whole stressful process. Even on Saturday he picked up the phone and helped me with very delicate situation that I wasn't sure how to handle. His assistant Gabriella also very kind and responsive and has a lot of patience dealing with very flaky tenants some times that will not fallow up to view the property. She'll go the extra mile just to accommodate the client and I was very appreciative of the way she fallow through her promise. Which was beyond my expectation. This team: Jared and Gabriella, are the absolute best management property that you can count on to deliver results of good tenants and timely response and hard work that they'll not try to put off even in the weekends. They definitely earned from me 10 stars if I could give them here without a doubt! I highly recommend them for your management property with all my heart!

I had to follow up and let people know how helpful this company was. I was looking for a place to…read morerent and frankly was getting tired of dead end listings. I called about a condo listed with Real Property and the guys there made it their business to make it as easy as possible from the time I called them, through the application process, and dealing with the homeowners association. They continue to be helpful even after we moved in when we had a minor issue with a leaky sink. We can make service requests and pay our rent online and it seems like there's always someone available to help. I think this should be the standard when renting a place. Thanks!

This may seem odd but I had to talk with a First Service employee to help me with my long distance…read moremove; her name is Patricia E Basden at Quantum. I was supposed to fly in to complete my move in paperwork but had several airline delays that lead to the flight being cancelled. On top of that this was her last day there; a new management company is coming in. The point is that Patricia still did her job as thought she was not about to be leaving this evening. She was extremely attentive to my disappointment and did all she could to set me up for success with the incoming management team. I really can't ask for more than that. Maybe I had a diamond in the rough (looking over the reviews) but what ever he case I am glad we crossed paths.

This is a very unprofessional company. This company steals from residents. I paid my deposit and…read morethey now are saying that they don't have the money to pay the deposit back! I have been trying to get my deposit back for the past 3 months and no one helps me or pays back. The managers are unhelpful and unprofessional

In September 2022, I purchased a rental property in the City of Wilton Manors, FL…read more Being an out-of-town landlord always presents many unique sets of challenges. Therefore, I knew I needed a property management company to handle those unique set of challenges in my absence. I had researched many properties management companies online in the Fort Lauderdale area. I happened to come across Icon Realty Management and Brokerage. After reading the great reviews and my conversation with Ben and finally meeting him at the property. I decided to have them manage my property. Within 2 days of Icon Realty having the property in their listings, it was rented on day 2 (two). Ben, At Icon Realty has truly been professional and responsive thought the whole process. I highly recommend Ben from Icon Management for anyone looking for a Management and Brokerage firm. DM Celebration, FL

I waited 30 Days to post this review to give Benjamin the benefit of the doubt, to give him a…read morechance to prove his word as a property management company but here is the proof that he is a SCAM artist. I believe that Icon Realty was involved in hacking my bank account. I leased an apartment in the heart of las olas/Fort Lauderdale from December 2016, from Atlantic loft llc. I agreed to pay a 2 month security deposit of $2400 as well as first, last and security (pretty standard) got my key, etcétera. After 2 different companies handling our property, ICON Realty came in January 2020 and revamped property by implementing a ***online payment service ***** aka , a way to get into your bank account. I questioned who this is and why I had to use this system to pay, not only to be replied with "It is our new system and you have to use it, you must pay rent this way or consult your attorney" As I went ahead and used it but decided to not renew my upcoming ending lease of 3/30/20. I emailed, texted and explain that I would not be renewing the lease because not only I don't trust the payment system, I had a very difficult time communicating with Benjamin (who by the way runs the whole thing). He ignored all my calls and the ones he replied, he did very rudely. I promptly moved out on schedule and handed him the keys along with my original lease agreement. He took the keys and said that He did not have a refund and I would need to wait 30 days to receive one on the mail. Now 30 days later. My bank account has been HACKED and bank investigated the multiple charges leading back to that January rent payment. I have been getting random withdrawals from different wiring entities totaling over 1k so far. Due to covid19, I can not yet file a claim in court. And the reason I am writing this is to WARN tenants and landlords about companies like this! I am attaching the refund check I just received. What a joke! See you in court.

My partner and I came to visit for an appointment and my car was towed. Very rude people. Don't…read morerecommend, shady business

I would like to take this time to articulate how fortunate the condo community feels to have…read moreAlejandra Campins as the property manger. Every dealing have ever had with her (whether verbal, written or face to face) has been immensely pleasant, professional and effective. She has always followed very quickly up on any issue that have raised, and her eye for detail means that she has gone above and beyond expected work responsibilities. Thank you so much

We stayed at Villa Banyan from 9/17 to 9/22 and had one of the worst rental experiences we've ever…read morehad. To start, there were cameras inside the villa, and it was clear someone was monitoring them 24/7. That alone destroyed any sense of privacy. On top of that, the management team actually entered the villa during our stay without permission, which felt like a huge violation. When it came to checkout, they withheld our $3,500 security deposit over reasons that were completely unreasonable. They claimed there was "trash" left behind, fabricated music complaints, and even made false accusations of damages -- yet they have refused to provide any proof, invoices, or documentation to support these charges. This company is dishonest, unprofessional, and predatory in how they treat their guests. Stay away from Villa Banyan and this management company -- it is not worth the risk.

The host was very unprofessional and unhelpful. Communication was slow and at times rude, and any…read moreconcerns I raised were dismissed instead of addressed. I did not feel welcomed or valued as a guest, which made the entire stay uncomfortable. Unfortunately, the host's attitude ruined the experience, and I would not recommend booking with them

Always on task, attentive to the needs of the community and the individual homeowners. Could not…read moreask for a better partner for our home owners association.

From the owner: Our business has been helping Condominium and Homeowner Associations for over a decade. We are able…read moreto help struggling communities get back to financial stability in a short time. We are experienced in all fields of Property Management, which would include enforcement of the rule and regulations of your community. Contact us for a free evaluation of your community!

It'll be hard to articulate all the ways that Carlos Rodriguez (PMI Miami Dade Owner) has helped me…read moreand has been beneficial in this short review space. I highly recommend him. I currently reside in the West Coast, which makes it so hard to upkeep your Miami rental in all aspects. One needs a trustworthy, communicative and responsible person and Mr. Rodriguez was it! and after years of renting my property with a different Agent I realized I was the one attempting to do all the management work on my own, affecting my piece of mind, my personal time and my pocket! My property was a mess, not taken care of; I was not well advised and it was not rented at the price/ potential it had. In return, my tenants well not well served increasing turnover (=more work and less earnings ). Within a month of signing a contract with Mr. Rodriguez, my 6+ months empty property was finally fixed, and well rented. I went Mr. Rodriguez not only because his charges and fees were one of the most fair and competitive, but from the get go he offered solutions, listening, great advise and materialized his words with very prompt tangible actions. You can tell he knows very well his industry and market, and one doesn't need to direct anything. Such a relief! He's extremely professional, easy to reach and talk to; well organized with a portal you can clearly see a report of you income vs expenses; tools that ease the communication gap the occurs in distance and different time zones...Moreover, he truly cares to earn and keep your trust with small everyday actions, and I bet he does the same with the tenants, representing you well. I am very grateful that I've found him/ his company. Huge thank you to Carlos for EVERYTHING!

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. WithI's experience and professionalism, you'll find the perfect fit for your property management needs.