If you are a tennis fan and in Mallorca you must visit the Rafa Nadal Academy! The grounds are…read morebeautiful, everything is shinny and new. There are players everywhere and by the club house resturant there is a wonderful main court, the a ref, electronic scoreboard, and seating to watch. I didn't visit the museum because it seemed more geared towards kids, but we did grab lunch in the resturant. Upon arrival you choose between the US Open resturant or the Roland Garros restaurant. The US Open menu is a bit cheaper, lighter, and less formal and is where we ate. I had pest pasta that was homemade and wonderful. Aside from being a large portion, but my and my partners dishes were made without salt, so definitely add a little before diging in. If you are a Rafa fan or tennis fan in general come out to the Academy to soak up the atmosphere and grab a good meal. Only area of improvement i can see would be the gift shop, which was a little limited.

Disappointing Experience at Nadal Academy - Poor Management Despite the Prestigious Name…read moreWe were genuinely excited about our stay at the Nadal Academy, having booked our experience more than three months in advance. Unfortunately, the experience fell well short of expectations due to consistently poor management and a lack of attention to guest experience. Check-In & Initial Impressions:From the moment we arrived, the staff was unfriendly, and we did not feel welcomed. Basic information about our stay--what we were entitled to, how to access amenities, or any orientation--was never provided. For example, we had to repeatedly visit the front desk to activate our card for various services, which should have been taken care of at check-in. We also only received our welcome gift bag on the second day, and only because we overheard another guest asking for it. Lack of Communication & App Functionality:We received an email about a week before our trip advising us to download the Player 360 app to manage our schedule and access program details. Unfortunately, the app was completely useless. It never displayed any relevant information about our itinerary, forcing us to constantly ask the sports desk for updates. Even when trying to book additional lessons, we had to physically go to the front desk each time to find out if we were scheduled. No effort was made to communicate via text, call, or the app--which was supposedly designed for that purpose. Facility Access & Amenities:On the day of our departure, we had a lesson scheduled after checkout and asked if we could use the locker room facilities to shower. We were told we couldn't enter unless we reactivated our room card--yet again. There were also no towels unless specifically requested, and no soap or shampoo available in the locker room. These are very basic amenities one would expect at a facility carrying the Nadal name. Reputation vs. Reality:While traveling in other parts of Mallorca, we met several former staff members who echoed our concerns, saying they left due to the poor management and culture at the Academy. According to them, many guests share similar complaints but don't bother leaving reviews--often feeling like their feedback wouldn't make a difference. Unfortunately, it seems the Academy relies too heavily on the Nadal brand and not enough on delivering a quality, customer-centered experience. I've always admired Rafael Nadal for his excellence and integrity on the court, and I believe he is a person who values hard work and respect. That said, I sincerely hope he becomes more involved in ensuring that his Academy reflects those same values. This experience did not.