Premium Health Home Care Services is a compassionate, caring, and empathetic agency that strives to…read moreprovide high-quality care by matching caregivers with clients whose personalities complement one another. My caregiver prepares meals to my liking, and she also does light housekeeping for me, which I am truly grateful for. She accompanies me to my appointments whenever necessary, and she is a wonderful companion. As a result, my caregiver has become like an extension of my own family. The Administrative staff is also tops. The schedulers are easy to communicate with when setting up the weekly hours that have been allocated to me through the waiver program. I highly recommend Premium Health Home Care!

My family's experience with A Part of Our Family Home Care Agency has been such a pleasure. They…read moreare extremely professional, courteous, informative, helpful and efficient. With all the experiences that we have had in the past with home care agencies, this is by far the best. They made us feel like a Part Of their family. I can't thank them enough for all the help that have provided for me and my loved one and are still providing. From my family to yours, if you reside in PA and are in search of a Home Health Care provider, choose this Agency. We promise you will not be disappointed.

I heartily do NOT recommend A Part of Our Family/Home Care for the 21st Century. I should have…read moreknown that A Part of Our Family was going to have problems delivering care for my adult son. The first caregiver came to my home with Brenda S. the Client Care Coordinator. Brenda was wearing a mask, Anna was not. Brenda knew that my entire family was vaccinated and boosted. I stupidly didn't think to ask Brenda until the next morning if Anna was vaccinated. Turns out she was not vaccinated and my suspicion is that that's why Brenda was wearing her mask. So, I found another caregiver and referred her to A Part of Our Family so that she could care for my son 2 days each week. Christiana is a single mom with admirable ambitions for her career and finances. My husband & I relied on Chrissy to care for our son so that we could babysit our new granddaughter, go on our own appointments, and have a break from caring for our son 24/7. We were accepting of her fairly frequent short-notice call offs; giving our son COVID then being off for 2 weeks to take care of her daughter; short notice to take her daughter to a doctor in Delaware even though she could have told us weeks before when she made the appointment, then deciding on her ride home that she couldn't come the next day either. There were other instances of coming late, leaving early, texting the morning of saying she wouldn't be able to come...most of the time it meant my husband & I had to reschedule our own appointments, sometimes multiple times. I asked Brenda to find someone else to help cover for when Chrissy couldn't make it, but she never had anyone. Eventually, Chrissy called off one two many times and my husband & I felt that having Chrissy come was causing more stress instead of being a help. When I asked Rhoda Enfield, the Director, if they could find someone more reliable to be our son's caregiver, her response was to say they were giving US our 2-week notice, and even though the Agency was supposed to be providing 2 days/week of care, they'd only be able to provide 1 day. They made no apology for Chrissy's call-offs and certainly did NOTHING to find other caregivers. When I asked why they weren't offering sign-on bonuses, higher starting hourly rates & raises for existing caregivers with the CARES/ARP money from the Office of Long Term Living, Rhoda said that the agency had expenses and was allowed to use the monies however they wanted. Obviously, they care more for receiving money from the State programs and Medicare, then they do for providing care to their clients and reasonable wages to their employees.

Offers personal and memory care. Memory care is a secure unit. The staff really takes pride in…read morethe care they give. They treat the residents like family.

Unless you are fully functional and just want someone to make your food and a roof over your head…read moredo not go here. Unable to answer phone calls. Your family member will just be shelled back and forth to the hospital and will not increase care as they decline. Will leave your family to fend for themselves and not even stepping in when they dont have a shirt or undergarments on.

Won't be returning. I wasn't very impressed with the doctor and their staff was downright rude…read more He sent me for xrays on my back but never gave me an address or phone number to the place so when I got lost down in Berks county, I'm from schuylkill, they got me close to the building then the staff member told me to go get my eyes checked if I couldn't see the building

I was completely impressed, the doctor came in right away, the front staff was friendly, helpful…read moreand personable. People don't give that personal service much any more. They solved my medical problem quickly and the shots didn't hurt! I would recommend them to anyone for Podiatry needs...

The doctor and all the staff are excellent I called and got an appointment same day. I needed to…read moreget well because I was going on vacation at the end of the week it is the 3rd day and I am almost back to normal. Saturday morning I am leaving and now I can enjoy my vacation. Thank you to the doctor and all the staff members for their fabulous service.

the best service in berks county. very professional, on time, great referals overall. i highly…read morerecommend to others.

I was very disappointed with Dr Gregory he told me I had a severe case of arthritis got the 3 gel…read moreshots the 1st shot went down the inside of my leg other 2 was fine but still had pain I mean pain went for ultrasound check for blood clot and found bakers cyst went back and he didn't say one word about cyst got steroid shot, good for maybe 4 weeks then I got pain again he kept insisting knee surgery requested a 2nd opinion with another Dr same facility very little arthritis getting mri of bakers cyst and go from the, if I would of took Dr Gregory's opinion waste of money on a good knee, I was mad I hope they give him a talking to, I will never go back to him, I would like to talk to the Mgr of the Dr's

The woman at the front desk was rude.She did not take the time to listen to complaint and told me I…read morecould not be seen for treatment. She made very little eye contact and made no effort to listen or show compassion.

Wendy Tribioli helped our family with insurance enrollment during a stressful time. She walked us…read morethrough every step, and when the Pennie site was having technical issues during the last few days of September, she spoke to a representative to make sure that coverage would be effective for October even if the enrollment was not completed by October 1. She responded quickly to calls and texts, and she and her staff person Nancy checked in with us while we were awaiting approval. Highly recommend!