I have come here every six months for the past three years. What a shock. They say it was sold to…read moresomeone new. Half of the washers not in service. 1/4 of the dryers. Shame. It was a great neighborhood laundromat. Close it down.

This place is better than others for sure, namely Allen Street laundry. I live right by Allen…read moreStreet and won't go to that one because it is shady as hell. Like I've seen drug deals go down there. But 20th Street Laundry is better because it is cleaner, works better, and is more accessible. It still seems like it may be a questionable part of town, but it's fine. There is a convenience store and a thai restaurant next door so I will often grab a thai tea and some salad rolls while I wait, which is nice. There are no bathrooms or laundry carts though, so go potty before you leave the house.

Went here without hesitation after a recommendation from my mother in law. She spoke of the…read moreincredible job they did on a few dresses she needed for my sister in law's wedding this past summer. I had a pretty big job that needed to be done. We just moved and needed our entire pottery barn sectional's slip cover deep cleaned. They did a phenomenal job and tackled this large project with ease. Their customer service was outstanding and the girl at the front desk was very welcoming. I highly recommend them for all your cleaner needs and will be going back to them in the near future.

Reasonable prices, excellent work, and courteous service. I've read other reviews saying the…read moreproprietors are rude. In 6 years of going here intermittently (I live a long way away), the owner and his daughter have always been courteous, kind, and helpful. They've removed challenging stains, done beautiful press work on formal gowns and ceremonial robes, and always apply the heaviest starch that the color of dress shirt permits (my husband's preference). It so disappoints me that people give negative reviews because they don't want to wear masks. I very much appreciate Orchid's diligence in keeping the space safe for everyone, and open to provide services (they could easily close if staff fell ill). Definitely the best in Longview/Kelso!

Service was fast and excellent. The people are very nice and easy to talk to and understand. Prices…read moreare very reasonable. They dry cleaned and pressed my husband's suit and 4 dress shirts in 1 day and they look wonderful. Definitely coming back here.

We ordered a prom dress to fit and it came very wrinkled. We took it to Downtown Cleaners in…read moreperfect condition. We looked over the dress very good before we took it in. Our only mistake was to not look over every inch before we left. We got the dress to the office and saw right in front on the bottom were two dirt marks and what looks like small holes and puckers where it was melted or burnt. We tried to call but they were rude so we took the dress over there. They were ever ruder when we got there saying we did the damage after we left the store maybe shutting it in the door. If that were the case the plastic bag would have holes too and it's in perfect condition plus we KNOW it wasn't shut in the door, we were VERY careful with the dress. They ruined this dress and won't face up to it! Instead they were rude, yelled at us, told us to never come back (no problems there!!!!) and after much arguing gave us the money back we paid for the cleaning but that doesn't change the fact that now in two days we either have to find another dress or she has to wear one with holes in it. We are sure they knew about it. We were quoted $35 but for some reason only charged us $23?? Hmmm makes you wonder.

If your going to believe a review about this place, believe the most recent. I have been using…read morethis laundromat weekly for the last 2 yrs. Yes, there are times when it is pretty dirty, However that is only because there had been quiet a few homeless looking people coming in and doing their laundry or hanging out in the middle of the night. there is a very kind older gentleman that comes in daily to clean the entire place including the machines between 5am and 6am. Ive heard that they had vending machines, a coin operated machines in the past. they have since removed the vending machines to discourage the homeless and drug addicts from hanging out. they have also upgraded the washers and dryers to card operated only. and they recently upgraded the debit card machines for loading your laundry card, because the old ones was a hit or miss on it actually accepting your card. I personally prefer to do my laundry in the middle of the night, so that it is not as busy. i have been there at all hours. ive only felt uncomfortable being there alone a handful of times. Ive accidentally fallen asleep in my vehicle waiting on my laundry, a handful of times and have never been bothered. Ive had to leave my laundry there to run back home and get kids off to school- and have never had my laundry stolen. I really like that their website shows how much is on your laundry card, which machines are available ( i check this to make sure its not going to be super busy) and that i can sign up for texts to get notified when the machines i am using, have finished. they have also recently added 2 more carts, so there are 4 total for customers to use. i also love how cheap it is to do a load of laundry, and really doesnt take as long as it would if you were doing it at home. Honestly would be a 5 star review for me, i just dont like the fact they share a very small parking lot with Sakura Sushi, because their customers will take over the laundry parking. ive gone to do my laundry a few times and thought it wasnt busy, yet the parking lot was packed.

Not a bad laundry mat.been going there for 8 years now. Never had any problems. Security comes by…read moreevery hr.which is nice. They have big machines. Far as being a dirty place. Considering some of the class of people that are in and out of there it's not to bad .there's a guy comes in every morning. And the owner to.even on Sunday. They sweep mop empty garbage clean the machines. If people had more respect. The place would be fantastic .have to use a card to wash. Yes because somebody was stealing money out of the machines. The place is fine. You get your business done and move on .it's not bad at all