Justin and his team is amazing!! Extremely helpful shop, don't over sell. They want the best for…read moreyou and your ride.

Consistently helpful, friendly and knowledgeable! Had our bikes expertly tuned up in Spring. We…read morealso recently purchased a kid's bike at Walmart and took it to them to have it checked out. They found brake issues which they fixed and added a quality set of training wheels The techs are always ready to provide good advice -- we really trust them. Thanks so much!

Incredibly poor customer service! They were great for the sale, but not afterwards…read more We purchased a new bike from Whitman's Bike Shop with a full manufacturer's warranty. After only light usage the bike developed issues that made it unusable. When we reached out to Whitman's to bring the bike back for warranty service they said to wait while they contacted the manufacturer. A week went by with no response. We then called back and were told the same thing again. We waited some more but Whitman's still did not call back. On the last attempt, my wife was left on hold for 20 minutes and then got disconnected. She then decided to contact the manufacturer directly and spoke to someone within minutes. They worked with us and in the end determined that they would replace the bike through an authorized dealer. We asked if we could do the exchange at a different shop. Our new bike & repair shop is about an hour away, but they are professional and responsive. They got the bike in for evaluation immediately and are handling the warranty going forward. If we were luckier we would simply have gotten the bike from them to begin with. It definitely would have been less stressful. The bottom line is it doesn't matter how friendly or knowledgeable you are selling the bike if you don't follow through when there is a problem with a purchase. Delaying until the customer gives up (or the warranty expires?) hurts both your reputation and the manufacturer you are representing. It's not good business, basically like not having the warranty at all.

My BFF and I came here to look at a new electric bike for me. Not only was Wendy very helpful in…read moreshowing me the electric bikes, but also some helpful accessories, and bike racks. What a wonderful bike shop, finding a local shop that sells such a good selection of electric bikes. As soon as I sell my current bike I will be back, Also they have two wonderful cats that are very playful. I can't wait to come back.

CLOSED. Taken over by a muffler shop. We don't know why but the store is active in both Apple Maps…read moreand Help directions

What a great shop with super helpful folks! They were able to get our flat tire fixed and get us…read moreon the trail in record time! We were especially pleased because we had biker friends waiting for us! Highly recommend!

On tour with a broken pedal. Fast and friendly service got us quickly on our way. Price was…read morereasonable and mechanic was very helpful

Killer group of folks. Picked up a Pivot Switchblade and couldn't be happier. I tried other shops…read moreand they don't come close

A favorite get away during the summer time. Renting and returning a bike is easy. You don't need an…read moreID. I usually rent for 2 or 4 hours, and go with friends. There are always enough bikes for everyone (and you get to pick). You can ask staff for help with lowering your seat and they will put air in your tires if you need it. I try to go early in the morning during the weekend, since it's busier on weekends with families and everyone wanting to enjoy the beautiful trails of Loveland!

A good place to rent bikes! We had no issues with the bikes that were given to us/rented. The…read moreminimum hours to rent the bike is 2 hours. Calculating it they charge about $10 per hour. It is pretty cheap in my opinion. Renting out the bikes pretty much got the job done. We biked along the river during October - so we were able to experience the beautiful leaves and warm weather.

This is the best bike shop in Southern Ohio, if not the entire state. Roger is knowledgeable and…read moredoes the best work. Look no further than International Pro for all your biking needs. Steve Dankof Dayton

IPBS is the best bike shop in this area...by a mile! Roger has so much experience and takes his…read moretime with each customer to make sure the bike ergonomics are just right. If you are looking for a long term relationship with a bike shop/amazing mechanic...look no further. Roger is the best!!!

It pains me to say this, because I'm a long-time customer. But both the merchandise and the service…read morehave declined significantly over the years to the point that I will never be going back and recommend no one else do either. Back in March, I had a tube replaced that within a couple of weeks had blown. The good thing is, since this kept happening with them, it finally taught me how to replace my own tubes. The other good thing is that I could see how cheap the Bishop's tube was quality wise compared to the tube I bought for myself on Amazon. The other good thing is that on Amazon, I also found a great digital tire gauge/pump on Amazon to help take care of future issues. I immediately realized that one source of my tube blowouts was that the rather handsomely priced tire pump/gauge I had bought at Bishops years earlier was defective/inaccurate. So my bad for over-inflating. But their bad for selling crappy merchandise at inflated bike store prices. More recently, the crank on my bike broke (left pedal fell off as the hardware gave way). Not easy getting back five miles on one pedal, but did, and took it to Bishops for repair. They replaced the crank. Less than a month later, the left crank shaft falls off, again while I'm on the bike trail. This time at least I was able to screw it back in, since I had the necessary hex tool kit and the hardware wasn't completely broken. It was still making a grinding sound, which it had done before the failure. I took it back and told them I expected it to be repaired properly. The woman said the service manager would take a look. I still haven't heard back a few hours later. But after giving them until tomorrow morning, I'll go collect the bike one way or the other, take it Montgomery Cyclery, and deal with refund issues through other channels. Regardless, my days of doing business with Bishops are over forever. This saddens me, because it is a longstanding institution, oldest continuous operating bike shop in the U.S. But, hey, I'd stop doing business with the Wright Brothers if they kept continuously messing me over as well. Stay away.

I recently got back into cycling after a hiatus and purchased a used hybrid bike that no longer…read moreshifted properly. I had used Bishops in the past, and since I work in Milford, I dropped the bike off and was told they would do a tune up, and remove and clean the trigger shifters/replace cables and that would solve the problem. 2 weeks and 180 dollars later, I pick the bike up on my way home and go out riding the next day. The shifters still did not work. Thumb triggers just went to nowhere when pushed. Called and they said to bring it back up. I pointed out to the tech that judging from the dust around the assembly, it had never been removed from the bike. He looked at my ticket and told me they would take care of it. Surprisingly the next day they called (Saturday) and I again picked up the bike on my lunch break. No apology, but they said if they didn't work that we could replace the shifters. Uhm. didn't they test them? Next morning I go riding. The shifters are working! But... they were put on in such a way I couldn't get my fingers into the top trigger by sliding as they were too close to the brake. And on top of that, there was a sticky substance on the bike seat. I wasn't paying much attention and wasn't too concerned, but when I sat down I found I literally became glued to the seat. When I got off the bike, the top layer of rubber came off and stuck to my pants. The seat was ruined. It was an old cheap seat. I didn't really care, but what an inconvenience. Stuck it back in my hatchback and it sat there until they opened Tues morning. I wheeled the bike in, and asked to speak to someone about my experience. The young female tech promptly adjusted the triggers. I calmly told them about my seat. I explained that this was my third time back and expressed concerns about the quality control there. How does a bike leave the shop without the main issue being fixed, then with shifters assembled so that they are unusable? I asked them how I could trust that I actually got the "tune up" services that I paid for. I pointed out that little things, like my downturned front reflector, weren't even properly adjusted during the safety tune up (aren't they supposed to go over everything?) and that if they couldn't be bothered to take the time to do that, how was I supposed to have confidence in the other tune up services and adjustments? The three employees just stared at me. No apologies. No reassurances. Silence. Until one guy said only this "we didn't spill anything on your seat." Ok, I said. But it wasn't like that when I sat on it last time and it was only here and the back of my car... They continued to just stare at me. No offer to help me find and purchase a new seat, no apologies for my three trips, no rebuttals to my quality control concerns, no offer of compensation for my hassles. Ok, I say, I just wanted to let you know I'm not happy with the service. I slowly turned my bike around and went out. The entire experience was unbelievable. This shop seems to have serious issues with quality control, customer service, and overall accountability. I'm so disappointed. Bishops when my pal Chris L. used to work there was a high quality establishment and it's a shame it's gone so downhill. Please if you come here, check their work in the parking lot. If I'd not gone off site the two times I picked up the bike and test rode it, I would have avoided a lot of hassle and their calling me a liar about a 10 dollar seat.

I had the most wonderful customer experience at Paradise Garage. Originally I went in to see if I…read morecould get my son's secondhand bike repaired. When I initially walked in the young man who was helping us just grabbed his bike before I could even say what was wrong and began working on it and in no time flat, the bike was fixed. I was so impressed with the service I purchased my own E bike, which I am absolutely delighted with. All of the sales associates that helped me throughout the whole experience were patient, kind and explained everything to me and great detail, which was helpful because I am a new rider. I should also mention that I shopped around quite a bit and no experience matched the one I had with the folks from Paradise Garage. I am absolutely delighted with my purchase and the entire experience.

I recently purchased a bicycle from Paradise Garage. Being a lifelong biking enthusiast, I have…read moredealt with many bike shops throughout my 74 years. The customer service, knowledge and patience I received from Emily, Dan and Will was unparalleled. I purchased a Surly Karate Monkey hardtail, which was my first mountain bike. I had done considerable research, but many questions remained. Sizing was my first concern. Emily brought out her own Karate Monkey, which confirmed the correct size for me; and because I had decided to upgrade the tires, Dan and Will spent considerable time helping me choose which tires would be best for both front and rear. Once the bike arrived, Dan assured a proper fit. He also made certain my compression front fork was adjusted properly and that I understood how to experiment with various settings to maximize its benefit. The folks at Paradise Garage make the experience of buying a new bicycle comfortable, enlightening and fun, as it should be.

Amazing service Very knowledgeable…read more Tons of expierence Priced right Your oine stop shop Amazing service

From the owner: A family owned and operated full service bicycle shop in Saint Paris, OH. We offer multiple types…read moreof bicycles, e-bikes, parts, accessories, maintenance and repair services!! Open Tuesday - Saturday 10-4! Come see us today!

I drop my bike off for front and rear brake replacement. I was issued a contractual work order for…read more$112.87. Five days later I receive a call notifying my bike is ready for pickup. At the time of pick up I was informed that additional work was performed on my bike and additional parts were installed and now I owe $244.92. (Side note the bike is five years old and I paid less than $500 for it originally). These guys tried to make me pay for work that was not approved and parts that were not indicated or approved for install. They removed their parts and I went on my way with a non-functional bike. Pictures of the invoices below.

Was in the process of buying a bike and their website said they had 2 of the models that was in the…read morelist of possibilities. Walked into the store and the guy behind the counter looked up from his phone and asked if he could help. I told him we were looking for X bicycle. He said "sorry, I don't think we have that" and immediately returned to his phone. So we looked for a bit while the kid never looked up from his phone and the two other guys in the repair counter section shot the crap. Left and went to another bike shop. There the staff was super nice and we wound up buying a mid-range bike that was not on the list. I get that you may not have the bike in stock, but people do order bikes or might buy another model.