SUPERB! The staff and maintenance are the best. Have had no issues. Can seem over burden at times…read moredue to other tenants circumventing the systems.

I just adore Inta, she's been great help, always happy to see you and makes you feel welcomed…read more Since we moved in last April, she has seen to our needs. She has had to put with difficult people and she's always keeps her cool...I love it here because of her and maintenance is prompt and great.

I've lived here since 2020, and my experience has been very positive. Recently, I had an issue with…read moremy apartment, and Justine, the Property Manager, was incredibly understanding and helpful. She handled the situation with patience and empathy, which made a stressful experience much easier to manage. I also appreciate the maintenance staff--they are friendly, responsive, and consistently provide quick service.

The management here is great. Justine Lopez goes out of her way to make her residence. Feel…read morewelcome. They do fun things like bingo night. We have pickling tonight. It's just a great place to live. I feel safe Mac the maintenance guys outstanding I totally recommend this place especially for older ladies that want to feel secure.

I love the location of Burien Town Square. The building is super safe. The condo is right in the…read moremiddle of the town square, very walkable.

This fun little area is a common stop in the middle of the downtown Burien area. Humans of all…read moresizes frequent this location to relax and unwind on their walk or to figure out which obscure Burien street they need to go down to get to their destination. This square is located near the Library and several apartment complexes, just like every other town square in the area. There is also a fountain and several modern art pieces. They also feature some modern gardening that they attempt to explain with displays. I think their goal here is minimal upkeep to keep costs down. There is ample seating in the area, either on a bench of along a concrete wall, and the police do a fair job of keeping the area clear of dangerous people. Sometimes you can spot some unsavory folks about, but they are probably just trying to do drugs, so move along quickly to avoid confrontation. There is also a nearby transit center if you need additional bus options aside from the few that are near here.

I toured these apartments with hesitation because of the Yelp reviews.  I had many questions for…read morethe manager, Lisa, and she had even more answers.  She had been managing two years prior to my arrival and informed me of the renovations, repairs, and explained the misinformation online. I was impressed by the layout of the apartment.  It feels more spacious than the actual square footage.    It has been a breeze since moving in more than a year ago.  My neighbors are pleasant and there has been no incident.  I am a short walk or drive away from everything I need.  When it snowed, Lisa had shovels available for those of us who drove, but we are a short walk to the bus.  Renovations and improvements have continued and we are notified of any in plenty of time. The only drawback is there is no parking for guests.  We are in a densely populated area and parking for visitors can be a hassle.  Overall, management is great and living here has been awesome!

UPDATE: Over the past two years there has been a new manager and they have been able to hang on to…read morethis one, she has been really good to my grandmother and very on top of things. As far as the rest of my family is concerned she is really great at her job, and repairs seem to be getting done. The place is looking up lately. I will keep updated if things change, but as of right now things are good there and people seem to enjoy living there, My granny really enjoys the current manager. This place is awful. The owners are awful. I lived there for 10 years and the place has only gotten worse and not better. They cant keep a residential manager, they leave every six months. They never obtain permits before starting projects which resulted in me and 5 of my neighbors having a blue trap over our balconys for 4 months and a board going through my window...the window wasn't fixed for over two weeks in which they compensated 25 dollars off rent for. They have mold and leaks and they have been told by tenants and ignoring it for years...My grandmother lives in the place now and they finally have no choice but to fix the problems they moved my grandma temporarily and told her she would only be there three weeks. Its now been 2 months and they didn't even START til 3 weeks ago. Now they are saying she will have to be out til new years and when she returns they are saying her rent will raise from 700 to over 1000. They raise the rents often. They didn't let most of the people in the apartments that there were problems for months and were giving no notice. My grandmother was only given two days to get out of the apartment...STAY CLEAR OF THE APARTMENTS. They are awful

I continue to strongly believe an additional staff person is needed. This is a 340 unit building…read moreand requires responsive and not overworked staff to be successful.

Great great experience! Laly exceeded my expectations and…read morewalked me through this first time experience. She is an all star and I'm personally grateful to have had her help me step through this process of arranging my apartment!

I have read the reviews and I can't say that I have the same issues. Is this place a magical…read moreWonderland? No not at all, but for me the location, convenience, service and price make it a 4 star location. Pros- Location-near the airports, near my job, near shopping, eateries and entertainment. A hop and skip to downtown Seattle. Price -when I moved in, the apartments in the surrounding area were hundreds more per month than this one. Management- Kody has been awesome. He is always helpful and responsive whenever I have a concern. CTL overall is a good management company. I lived in one of their complexes in UP and had a good experience. Maintenance- I have only called maintenance once and the turn around was prompt. The next day of my recall is correct. Cons- Age-it isn't the newest complex but it is clean and well maintained. Trash- the trash can get a bit full at times on the south side of the complex because the receptacles are small. There are others around the complex if needed. The one near my building is only full around Xmas. Safety-My car wasn't touched but my partners car was broken in to. I haven't had issues with kids making lots of noise. Maybe those people live near the pool/basketball court/childrens play area. There is also a sports field on the west side of the complex that may get loud but I live on the east side. I haven't been accosted by any weirdos. I live in the 3rd floor so no one is on my balcony randomly. The one thing I can say that is true is the car and parking situation. Parking can be scarce of you have more than one vehicle. Cars are also broken into. The reason why this doesn't lower my rating is that I have lived in a gated community with security and still had my car broken into. In both cases I spoke with management, they were responsive in assisting with a solution and it did not happen again. Over all is this a 5 star luxury complex? No of course not but I think it is a great value for what I am getting. It is a good place to live in a great location that fit my budget nicely. My neighbors are nice and they all seem like long term tenets. There are some minor gripes but nothing I haven't experienced with other complexes over the years.

This apartment complex is clean, quiet and offers peaceful community living. I also like that it is…read moreclose to freeway access, shopping centers and entertainment. The staff is amazing, especially the apartment manager! They are prompt to answer maintenance requests & repairs if necessary and any questions you might have. Their online payment portal is very convenient as well.

Very cool unique apartment building with tons of character. Units are updated and have great bones…read more There are two pool areas. Close to the airport conveniently located by the freeway as well.

These guys are all scammers called to complain about maintenance scam and manager never responded.read more

West Sea Group is run by people with integrity. Mark and his family manage multiple properties and…read moretreat each tennant with respect, and it is the best property management group I have ever worked with. They are prompt with repair requests, (like the next or same day prompt). They respect your privacy but build a comfortable rapport with you so you feel well aquainted and make the transition of moving seemless. They take pride in their properties, are willing to work with you in sticky situations and made us feel right at home. Thanks again :)

Mark G. runs these properties with his sons. He's a very sweet and understanding. But most…read moreimportantly, he cares about his properties and he cares about his tenants. Best landlord we've ever had.

It's not the worst place I've ever seen, but it's definitely not the best either. I have a friend…read morewho lives here & for the most part...it's mediocre. I can't really review this place to the best of my ability as a tenant, but as a guest I do know that visitor parking is almost non-existent. Plus, the biggest thing that puts me off is how management drug their feet to take care of the BABY COCKROACH problem she was having. Ew. Ew. Ew. Everything is out-dated. The only thing that they've really done is re-painted the walls once someone moves out. After visiting here, I wouldn't recommend moving into this place. The nice thing about it is it's literally right next to the light rail, within walking distance. Downside is...it's literally right next to the light rail so you can hear it go by every 10-15 minutes. & it's also right next to the airport, so you can hear planes coming & going.

I lived here from May 2014 to May 2015…read more The office staff was friendly. Easy to apply. They had a portal where you can contact the office through and pay rent. It is an older building but I stayed in a 1 bedroom and it was pretty spacious in the bedroom, living, and dining. The kitchen was a bit small. The unit was neat overall. Walls were painted, carpet cleaned (carpet everywhere except bathroom and kitchen) and appliances were clean. There's plenty of storage space. Walls are thick bc I never heard my neighbors. No laundry in the unit but there is one on every floor. A key is needed to enter the room. The hallway would smell from time to time. I think it was from people's dinner? Although it is along a main road in Seatac, I felt pretty safe. The grounds were cleaned every Wednesday. It's close to the airport and the light rail and that made me think I would always hear them. However, when I was inside I couldn't hear it. Maybe I did when I had my windows open but for the most part, the community is quiet. We were assigned our own parking spot with no additional cost. One thing I didn't like was the visitor parking. There was about 4 spots AND there's no street parking. I had to tell my guests to park across the street at the post office. It's a good thing my guests came at night bc the post office won't let visitors park during business hours. There's a swimming pool, bbq area, and basketball court. I never used them but it was good to them it there if I wanted to.