From start to finish they were excellent. Very friendly and thorough. Addressed the situation in a…read moretimely manner. I would highly recommend and use them again. Ron and Cindy Baker

Thanks for the prompt and highly professional service. I…read morewill recommend you to anyone needing septic service in the future. Thanks again.

We could not have asked for a better experience! From the first contact, to the scheduling and to…read morethe pumping, everything went so very well. Haley was quick to respond to all questions and we were able to schedule service within a day, even though we were not in a hurry. Pricing was excellent and the guys who arrived to do the work, Mike and Brian, were professional and friendly. They had to do some extra digging since our tank hadn't been pumped in who knows when, but they never complained nor was it an issue. Would definitely and highly recommend Dr. Poo!!!

Our septic tank was full, so we made a few calls to have the tank pumped out. ZHL septic services…read morewere by far the best choice. They are kind and informative. They explained the process and cost over the phone. When the guys arrived, it was no different. I'm a curious person, so I had a lot of questions, and they answered them all! They thoroughly checked the tank for damages too. The service was relatively quick. I also loved that they text to let you know when they are on the way and what time they are going to arrive. We will definitely be returning customers. I highly recommend them! A huge thanks from Green Cove Springs, FL

Best service I have ever had, beginning with Betty and then Pat "owner" came on Saturday morning to…read morediagnose the situation returning on Wednesday to fully pump the dirt out after being charged $395 by Roper that it couldn't be pumped out. we had dirt go in to the tank because of a hole, we patched instead of replacing saving hundred. Highly recommend this company!!!!

Professional appearance and vehicle, economic price, timely arrival with a 30 minute…read more warning call ahead. Would recommend and use again. Thanks Shane

Moore's Sand and Septic, Inc. is a company you can trust. They do exactly what they say they will…read moredo. No shortcuts. No surprises. From start to finish, the experience was smooth. Communication was clear. Scheduling was easy. The team was friendly and professional. Billy and Charles handled the work. They arrived on time. They explained the process clearly. They worked efficiently and with care. You could tell they take pride in doing the job right. This company stands behind their work. That matters. It shows honesty and accountability, which is hard to find. They have earned our loyalty. We highly recommend Moore's Sand and Septic, Inc. to anyone looking for reliable and professional septic services.

I had a great experience with Moore's on their first visit. That has changed after their second…read morevisit. On the second service call, after they fixed the issue, I firmly believed the issue had been caused by their error in relation to the first call. They charged me over $200, so I questioned the reason in that I felt their original installation caused the issue; it had been less than a year, and the piece that fell off wasn't secured properly. BJ refused to accommodate, stating it wasn't his fault although he had placed the pump in the tank. I disagreed and stated that if the part had been secured correctly, it would not have fallen off. I yielded and paid Moore's. Now, today....11/20/2025 I have an issue with the tank once again. It's been a while, but I call Moore's Sand and Septic because I like them. BJ called me back shortly after I made the new appointment to tell me he refuses to come to my house because I upset his driver when I questioned the past service and why it cost me over $200 for them to screw a bolt on that they didn't tighten. It seems I hurt his feelings because, as a consumer and a customer, I questioned why I was being charged. He said, "Your wife was rude to my driver." She was not rude. One would think that, being in a public business, you could respond as an adult. Apparently not. You can use them, but I'd think twice about ever calling them for anything.

I just had a clogged toilet. The guy came out, released a valve and drained a bunch of sewage under…read moremy house then said, OH I shouldn't have done that first now I can't crawl under and find the problem. He was going to leave the sewage dripping under my house without telling me, it was lucky I was watching. A few days later I ran the garbage disposal and a toilet in a different bathroom overflowed with sewage all over the floor and the bathtub and kitchen sink all filled and clogged with dirty sewage water. I called and asked the owner to send someone out and fix it, at least get it back to where it was before they came out. He said it was a coincidence and didn't have anything to do with what they did. I said it's not a coincidence,I've lived here 16 years and this never happened and suddenly it happens 2 days after you come out? No chance. I ask for the lead tech and he refuses saying the guy who came out will be familiar with the situation. So the same guy comes out and does the same damn thing- drains it not fixing anything, because apparently this time it will magically work. He tells me as he's leaving I can wait a few days and adjust the pipes under once all the sewage under my house drains again because he looked at them and that should work.You know, the thing I actually hired a plumber for. He also tells me they did cause it pushing the clog farther in without fixing it. Few days later, surprise surprise, my bathtub and kitchen sink are filled with feces etc. I call up and complain and ask him to come out and fix it. He sends somebody who does the same fricking thing and tries to charge me $200! I call him up and he says it's a coincidence, despite his own employe saying it was, and that he doesn't do sewage lines and I remind him I just had a clogged toilet that his business made ten times worse. His response? Okay, I won't charge you! But dont call again. And guess what happened a few days later? Yup sewage overflowing and in the tub and kitchen sink. Run far far away from this business. This is not an honorable man and this is not a reputable business.

5 star's don't come easy by me unless I get some great quality service. I thought my septic was on…read morethe brink but Trevor convinced me otherwise. He schooled me on a lot of stuff...made me feel good about my septic. This guy is top notch.

East Coast did a great job. Found hidden septic, installed risers, pumped clean, quickly,…read moreprofessionally and at a much better price than the competition. Great value, great prompt service.

Had a drain field replaced and 3 years later it is leaking water everywhere. Called Curtis and…read moreasked that he look into why. I got very little to no response for months. He did come probe into the ground and tried contacting his product rep. Now 4 months later he's never tried to fix anything. I've had 2 other septic companies come look at it and I was told that the higher areas of my yards drain field is only 6" under the ground and the lower area is 18" under the ground. Because of this the water is only flowing into one of the outlets, basically a gravity problem! I cannot recommend this company as I am now having to pay for another drain field company to correct the problem!

Listen up Palm Coast! Ever have problems with your toilet or drains? We had a toilet that was…read moreleaking from the bottom, wouldn't flush without spilling over. Our plumber recommended Zoom Drain and within 2 hrs a tech was at our house. First, a super guy to deal with .... he was courteous, very knowledgeable and quickly found the problem. Repairs were made and the charge was reasonable! Win! Win! I would absolutely recommend this company to anyone! Though the business is located in St. Augustine, those living Palm Coast should also give them a call - without hesitation!

Hunter answered my request and came right away to determine my plumbing issue. He was professional,…read morepolite, and respectful of my property. His rate was very reasonable and his work was impeccable. If ever there is another issue, I will definitely be calling him again!!! Hunter, THANK YOU!!!

They have fast response time! Thwy came out the very next day, got the septic pumped and discovered…read morethe pump had went to and was able to replace it right away. The employees were very polite

Had a problem with our septic pump. Called to make a appointment to have it looked at. Had to fix…read moreour GFI 1st as the pump was hooked up to a extension cord. Come to find out the GFI on the pole was indeed bad but still was getting tripped by the bad septic pump. Told the receptionist the issue, she wrote a ticket on friday, monday at 8 sharp they were here. The technicians knew it was a faulty pump right off the back. Replaced it and i had asked if they can empty the tank. They gave a thumbs up, and emptied it, i had no issues whatsoever with the work and the professionalism with the job, the technicians and burney`s at all. I highly recommend them to anyone. Thank you again!!!!

My 1957 bathroom sink developed a leak early Monday morning. So I called Duck Duck Rooter. They…read moregave me an appointment for the same day to repair the sink, I was stunned. They were so accommodating and nice. Technician arrived early and made the repair, left no mess whatsoever. It was like it never happened. The cost in my opinion was very fair, excellent value. I will always use this company.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.