Scott reached out to me to make this right after the missed appointment. We spoke and they had my…read morephone number wrong in their database which is why I never received a call. We updated this number and they sent out a plumber on a Sunday (sorry to the tech who had to come out, but we very much appreciated it) to remedy the issue. We appreciate the prompt fix very much.

Rude and arrogant plumber boss , called me a dick for not wanting to provide my cell phone number ,…read morebecause I only provided my landline number. The job was completed on time.

My 1957 bathroom sink developed a leak early Monday morning. So I called Duck Duck Rooter. They…read moregave me an appointment for the same day to repair the sink, I was stunned. They were so accommodating and nice. Technician arrived early and made the repair, left no mess whatsoever. It was like it never happened. The cost in my opinion was very fair, excellent value. I will always use this company.

Clogged sink and Aaron bass was the tech. He came in and the sink was unclogged in a short amount…read moreof time and did not make a mess. And what mess was done, he cleaned up. Good company to work with. I'll call them in the future with other plumbing problems.

Had an emergency clog. They were quick and efficient project was done in under two hours.read more

From time of service request to a technician arriving was quick. The Technician (Brandon) arrived…read moreand I pointed out the kitchen sink was clogged. He knew exactly what to do. He went to his van and retrieved his equipment and went right to work. Using his rooter he cleaned the clogged drain and the standing water went down the drain (wosh). Brandon was very professional, friendly and congenial. His work was very neat and cleaned up after he was finished. Brandon provided me with some helpful suggestions to mitigate this type of issue in the future. If I could give 10 stars to him I certainly would. Great job Brandon. Kudos to Brandon. Hopefully his management knows he is a valuable employee to have on staff and responds favorably in his next review. Thank you Brandon and Roto-Rooter. JR

Man named Courtney showed up-not Dale as I was told and he took a photo of my house without my…read morepermission and when I questioned why he did that he said he just does that to all the homes he goes to to show Dale he was there(??) I told him he did NOT have my permission to do that while on my property, but this did not seem to matter. He arrived for his 9am appt. at 9:08am and by 10:10am he was done. I had my kitchen faucet & garbage disposal replaced (I provided the new replacements) and the price quoted me over the phone was charged. Over all very pleased and would recommend and use Dale's again. I wore a mask-Courtney did NOT.

My 90 year old father-in-law has used Dale's plumbing in the past so when we needed a plumber asap…read morewe didn't hesitate in contacting Dale's Plumbing. I called at 8am gave a brief description of the problem and was told they would be at the house by about 1pm the same day. The plumber arrived at 1pm. He diagnosed the problem swiftly and had to snake the main sewer line through the roof (clogged toilets backing up into tub and shower). Told me the what and why's of the problem and told me what to buy to prevent the issue from occurring again in the future. Also fixed a leaking shower knob. Total cost $100 which was less than I expected. Price may be higher or lower for the same service for someone else and probably depends on the severity and difficulty of the job. I know someone who had the same service through another company and it cost them $150. The plumber was very nice and polite and the job was done quickly. I am saving Dale's contact info in my phone because we will absolutely use them in the future and refer them to friends and family.

David the technician was prompt very pleasant Had the new hit water heater in in no time! Very neat…read moreand tidy would definitely call David Gray again

I wish I could give no stars Rude and disrespectful employee…read moreJob was not completed. The faucet was still leaking after he changed the knob. I called company and They sent the same man back out and he should not be representing a well known company. He was rude very rude! I will never use them again. My invoice did not reflect the job done. I am waiting on someone to call me back and tell why it says he did work on my washing machine. Then I was told if I had the work completed I would be charge a fee for coming to look at it. Well I was charged any and now they want to try and credit it back after questioned my bill. Horrible experience.

Totally hooked plumbing and drain just replaced my septic system. Totally hooked.Employees involved…read morein my three day repair were fantastic professional. This was a very big and it involved projects that we've had trouble with for years. We have had many different companies. Try to solve our problem over the years. They were straightforward, honest. I would personally recommend them for any kind of plumbing issue. Thank you totally hooked.

I had a pretty aggressive clog in my kitchen sink. John was able to locate my clean out valve (I…read morehad no idea where it was.) and successfully clear the clog. Furthermore, he was professional, knowledgeable and kind during the process. Prior to John's arrival, James came and ran a camera underneath my sink and showed me problem areas. Once he was able to determine the severity of the problem, he had John's team promptly at my home to solve the issue.

Kingdom does excellent plumbing work! Jason is great to work with. My jacuzzi tub-switch was…read morestuck on and they were so great to figure out the problem and help resolve it. It was not easy. I had to have the tile torn off the tub to get to the motor and a couple other people try to repair, but weren't able to do so. I asked Nextdoor for a recommendation and was told Kingdom Based Plumbing could help. I am SO thankful to find them. The price was great and the workers very knowledgeable. I will use them again for sure!! They are highly recommended.

Bait and switch. got charged 199 for not doing anything. Only thing good is the friendly workersread more