On October 29, I sent a lengthy comprehensive description of our family and needs/desires for a…read morehome. We are taking our time looking for a home, as we are separately very happy where we are and do not want to move until we find the perfect place that is mutually beneficial to our family and landlords. We do not want to move again for at least 5 years after we find a home so are looking for a longterm rental. Jen Gough replied that our family sounds like a great fit, and asked me to call her to set up an appointment to view the property. I called her and she had no idea who I was or what property I was talking about, told me that she runs a "very large business" with 9 properties. When I described the house in more detail she told me they have short term tenants for the next week and I will need to call back some other time. I asked her when I should call back, and she huffed -- extremely frustrated to be engaging in this conversation -- and asked how long we planned to stay. I reminded her of our email exchange hoping that would cue her to who I was and what we are about, which didn't happen, and then told her we are looking for a rental of 5 or more years. She exclaimed, "That's way too long! We aren't interested. Thanks." And hung up. If you plan to give Jen a call, make sure you are equipped to speak to the most important person alive.

If I could give less than 1 star, I would. Absolutely dreadful experience with these people. I am…read morein an organization that tried to book the place for a weekend retreat, and I just wish we would have recognized the red flags sooner. Jen was unbelievably unprofessional---they made us pay HALF of the cost in cash for "tax reasons" (yeah right). I don't think Voldemort, Frank Underwood, and Satan combined could get away with what these people pulled. They kept our initial $2,400 deposit after changing and nullifying the initial contract (getting a lawyer on this) and they made it such a pain in the neck to try and get a hold of them whenever we needed them, but surprisingly they gave us the $5,400.00 back within a day via PayPal after cancelling our reservation just days before our retreat this Friday. Honestly, if you're looking for a place with the same view of the ocean with similar service, go to Guantanamo.

Guenael is hands down the best realtor we've ever worked with. He went above and beyond by coming…read moreto our living room to help us plan out every detail of our dream home. I've worked with other realtors before, but Guenael is on a completely different level. Right from the start, he laid out a clear plan to help us find the perfect place, and he followed through every step of the way. He's also incredibly patient. He made what could've been a stressful experience feel easy and even fun with his positive attitude and humor. We felt really supported. This man listens to understand you. Highly recommend him if you're looking for someone who isn't just after making money. Guenael cares. We all called him the G, man. Thanks, G man!

From the owner: With an approach that is both intuitive and exacting, Luxury Real Estate Advisor® Guènaël operates…read moreat the intersection of global insight and refined service. From his early beginnings in Haiti to his professional evolution across New York City and California, his perspective is both cultivated and deeply personal. Specializing in luxury transactions, he is known for his discretion, strategic insight, and access to off-market opportunities. His approach is quiet yet intentional, ensuring each experience is seamless, private, and tailored. For clients who value trust as much as results, Guènaël operates as both advisor and advocate. CA DRE# 02214865. NYC DRE# 01299431 California Estates at First Team Real Estate New York City Estates at Great American Homes

I recently sold properties in an extremely complex, multistate transaction. Pat and Lori made it…read morepossible to close the deal. Prompt, meticulous and thorough. Highest recommendation!

I own a real estate brokerage and have worked with First American Title for nearly 20 years. Pat…read moreWhite in the Montecito office is a great escrow officer. Trust me, over the years I've challenged her with some very difficult escrows and she always come through with a calm and competent demeanor. Pat is flexible and straight spoken. She gets the job done and our clients enjoy working with her!

As the owner of a local home inspection company with over 20 years serving the Santa Barbara…read morecommunity, I've had the opportunity to work with Kyle Richardson and The Richardson Team on hundreds of real estate transactions over the years, and they are among the most knowledgeable and professional real estate teams in Santa Barbara. One of the things that stands out most is the generational depth of experience behind their work. Their understanding of the Santa Barbara market comes from decades of professional stewardship serving local real estate clients, and that depth of knowledge shows in the high-caliber guidance and strategy they bring to each transaction. I've been involved in many of their transactions over the years and have seen firsthand how much they prioritize transparency and truly advocate for their clients. They take the time to ensure buyers and sellers fully understand the condition of a property and the decisions they are making along the way, always advocating for their clients' best interests at every step. The Richardson Team represents the very best of professionalism in our local real estate community. I'm always glad when we have the opportunity to work together and would confidently recommend them to anyone buying or selling a home in Santa Barbara. -- Shelby Hendrix HouseMaster Home Inspections

I have dealt with several managing agents in the past. Richardson are on top of things. If there is…read morea problem, they take care of it. Michelle, our agent is very caring and attentive. She very caring, gives personal attention to our needs and follows up in a timely manner.

Dan and his assistant Haley came on strong at first. A lot of promises. But, in the end, he was too…read morebusy to stick it out with me. If you're just a little guy like myself I would not recommend him.

Dan made my "California Dreamin" dreams come true! coming from the East Coast to a new state and…read morecity could have been really difficult but with Dan's guidance, it was wonderful. He helped me find the perfect place in the perfect location that fit me to a tee! That was two years ago and I still rely on Dan for advice and he is always willing to help. I can't thank him enough, he is an absolute delight to know. Thanks, Dan!!

We first met Michelle at an open house in March 2022, and were impressed by her attention to detail…read moreand her warmth. When my husband and I decided to start looking for our long term forever home, we started working with Michelle. After a few months, we found what we all agreed was a property with tremendous location and good bones, and were able to acquire the home. Michelle has many great qualities that one looks for in a realtor. She is incredibly responsive. She is honest with what she thinks will work. She doesn't push you to do the easiest path to close a deal (ie higher price). She is patient and will make sure buyers understand the unique vagaries of real estate in California in a high fire zone with earthquake risk. She knows properties inside and out, and will immediately tell you if a property is NOT a good fit. She is a bull dog for her clients. Michelle definitely does not disappear after closing! She was there for EVERYTHING after we closed and helped me get the house to a usable state, including recommending multiple outstanding vendors and putting me in touch with an architect we ended up engaging. She has remained a valuable sounding board for all things on this house. We look forward to eventually moving to SB full time and seeing her more often! I would definitely recommend Michelle Cook!

Michelle was fantastic to work with. She walked us through every step of the buying process,…read morehelping us have the confidence we needed to purchase a home. Her knowledge of the Santa Barbara market and reputation is unbeatable!

David and his team are amazing! This is the second time that I've had the privilege to work with…read morehim. David is incredibly professional and goes the extra mile in every step of the real estate process. We worked with him to purchase a new home and sell our old house in SB. David is also very well connected in SB, and this really helps in a town that values local connections so much. I would highly recommend David and his team and will work with him again if there ever is a "next time".

Working with David Kim and his team was an absolute pleasure. Navigating the Santa Barbara real…read moreestate market can be incredibly challenging, but his expertise, dedication, and local knowledge made the entire process painless. He was responsive, professional, and genuinely looked out for our best interests every step of the way to ensure everything went smoothly. We would definitely use him again if we are ever back in the market and would not hesitate to recommend him to anyone looking in Santa Barbara.