Village Self Storage

(5 reviews)

Chatharidge Self Storage is nothing fancy, but it's the cheapest storage near downtown Chapel Hill…read more It's family owned and the woman who rents out the units is incredibly friendly and helpful. Everything looks very secure, the storage units are gated and you need a special password to get in. I've had stuff stored here for about a year and it's just how I left it. I would definitely recommend this as a storage facility, the only negative is that it's not the closest to the college campus, but if you have a car or a truck it's not a big deal at all.

We live in Chapel Hill and needed a storage unit for a major renovation. We didn't know the number…read moreof months we needed. In the end, we had two storage units for 11 months. Without asking, they gave me a discount on the second unit and never a moment of hassle when I gave them less than two week's notice on moving out. Access is via a gate with a personal code and open during times convenient to us. With the unit being 8 minutes from Chapel Hill it is safe to say we lived out of those units for those 11 months. Convenient space with lovely people running it. Highly recommend!!

Public Storage

Very clean! Their technology rocks, as far as the sign up for the space online, and the code they…read moretext to you to open the gate and doors. And they are super helpful. We called them several times on our move in day with questions, and they were very sweet. Great prices, too. Storage room was clean, and secure - and elevator access was easy and more than adequate.

From the owner: Public Storage rents spaces large and small, from closet-sized units to ones that can hold the…read morecontents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Extra Space Storage

2.4

(10 reviews)

Excellent customer service from the front office, clean facility…read more I had an issue with a faulty lock and the office sorted it out immediately. I would highly recommend Extra Space Storage!

BUYER BEWARE on Internet Rate! Just be prepared if you move to this storage facility and signed up…read morefor the internet rate, it won't last. I was increased 80% after 3 months, and over 100% after the next 9 months, very disappointed as it was a huge move for me. While the facility /climate control is very nice and most of the time very clean, staff is pleasant (but no response from after hours when called), the pricing has been very bait and switch.

Public Storage

Fast easy clean a d reliable never a problem always efficient. So far so good friendly staff and…read moreclean facilities

America's Best Storage Space

1.0

The staff at America's Best Storage Space are friendly but (1) it is way OVER-PRICED (2) over $2500…read moreworth of stuff - 4 carpets - were DESTROYED and had to be thrown out. A $1000 Irish tweed coat was badly damaged but I am keeping it - not so, several sweaters. They have Moths AND Cockroaches. I spoke to the owner but HE DID NOTHING. There are also smaller inconveniences, like a nonfunctioing key pad so you can't get in to your unit. Go to America Self Storage East on Mount Gilead Road 919 205 2334 - much cheaper, better units, including climate controlled

From the owner: In Pittsboro, NC and looking for self storage units? Look no further than America's Best Storage…read moreSpace! Visit us today or reserve your storage unit online.

U-Haul Moving & Storage of Chapel Hill

3.3

(13 reviews)

I was employed here with the company for quite a bit. I am incredibly disturbed by the treatment…read moreand unprofessionalism I experienced here while working at this establishment. The manager and other staff were often rude, drunk, high and most times aggressive while at work as I performed my job. After multiple attempts to resolve issues through communication I was yelled at, over worked and bullied. The customer service is very suspicious and often times leads to customers either overcharged or in some cases charging extra to cause hardship on customers. I highly do not recommend employment here or the purchase of any products. While I appreciate the opportunity, I was disappointed with the way I was treated and disturbed at the events that were unprofessional and very aggressive towards me in management approaches. This type of unprofessionalism made it difficult to do my job effectively due to the constant threats and mistreatment due to poor management. There are also roaches and rats at an alarming rate in people's storage units upon entering you see rat traps and I was a housekeeper constantly being told to work with extremely bad pesticides and I am currently five months pregnant. I hope the company will consider addressing issues as such in the future.

DO NOT USE THIS LOCATION - THEY WILL ABANDON YOU…read more Zero stars. This U-Haul location committed multiple breaches of contract and left us stranded during a cross-country move. THE FACTS: * Reserved a U-Box WEEKS in advance for a critical moving date * Day before delivery: Text claiming "mechanical problems" - delivery CANCELLED * Called immediately: Promised a manager callback that NEVER came * Next morning: Story mysteriously changed to "you didn't answer our confirmation call" * We were literally ON THE PHONE with them during this supposed "missed call" * The "mechanical problem" vanished from their explanation entirely THE DAMAGE: This wasn't just an inconvenience - they nearly destroyed our entire cross-country move. The "manager" was utterly useless when we finally tracked them down. Their blatant lies and contract violations have forced us to pursue legal action. THE ONLY POSITIVE: U-Haul's corporate customer service tried to help, but couldn't fix this location's catastrophic failure. THE VERDICT: Currently pursuing legal action for breach of contract. Save yourself the nightmare - use PODS.com instead. They rescued our move with professional, reliable service when this U-Haul location abandoned us. This location doesn't deserve your business or trust. You've been warned.

Lawton Self Storage

I needed a rental unit to temporally store some of my daughter's things when she graduated…read more Lawton Self Storage had the best rates and an air conditioned unit. They got me signed up and moved in with no problems. when it was time to clear out the unit they were equally as helpful.

From the owner: Lawton Self Storage offers a number of advantages to your storage needs. We continue to operate in…read morethat old-fashioned family business manner that is personal, responsive, and fair. We provide a safe environment for you and all of your valuables. Lawton Self Storage is conveniently located in Orange County, just six miles west of downtown Chapel Hill. Our address is 2616 Old Greensboro Road, Chapel Hill NC 27516. Look us up, give us a call, or stop into our office between 11 and 2 Monday through Friday. Saturday office hours by appointment. We will be glad to help you with your storage needs.

Public Storage

3.3

(24 reviews)

I made a reservation for a unit at one price only to find out there were no units of that size…read moreavailable. There is no one at the facility to help. Be warned:they will also raise the price at a whim. What you see on the website is NOT what you will get. Customer Service has no power to help you with anything.

Very clean easy to access great location. We found the keys and lock inside the unit . The place…read morewas a little cold not sure what temperature they keep it at. Overall nice experience

Public Storage

2.8

(33 reviews)

Have never been able to reach the site manager. Calls to main line did not work on two phones…read more Place is reasonably clean. They do not prorate if you end close out your unit early.

I wish I could leave a review with no stars. Do not ever rent from these guys. First, their…read morewebsite misinformed me that I could store a vehicle in the unit. When I got there, the manager informed me that the door is much smaller in width than the unit that said "drive-up access" and "vehicle storage" on the website. So I handed the keys back to the manager and said to cancel it. Well, he never did. A week later, it looked like the account was still active. I called customer service and after being transferred and cut off several times, they informed me that "unfortunately" they could not give me a refund for the months that were paid for. So after $500, I never used the space because of their inaccurate description. Manager at the facility was really nice, but their customer service (especially Brandy with a Y) was terrible!!! I'm not kidding that I've only gotten mad at a customer service person a few times ever in my life and this was one of them. She even said a customer service supervisor would call me back within 48 hours, and now it's 7 days later and I'm still waiting. I'm going to just call it a loss though, because I can't go through all that again. Ugh. Terrible isn't a harsh enough word.

Safe & Sound Moving

(127 reviews)

Removed, so I'm putting my review back…read more Travis, Quan and Bruce The guys arrived 15 mins early and helped me pack 3 floors of "living" into a 26 foot truck. They also stopped on the way at a furniture store and picked up additional furniture. Drove to my new location and unloaded everything in less than 2 hours. Travis is an absolute professional and strategic in placing items in the truck to maximize usage. Bruce is a joy and charming as charming can be. Quan is an absolute gentleman and wrapped everything meticulously. These guys are awesome. I could not have made this move without them.

My wife and I chose Safe & Sound Moving Company for our move from Chapel Hill, North Carolina to…read moreAtlanta, Georgia. We chose Safe & Sound because of the company's stellar Yelp reviews and its average Yelp rating when compared to other moving companies in the Triangle. Safe & Sound seemed like a safe bet and I'm happy to report that it was. We moved from a two-bedroom apartment to a two-bedroom condo. We added on: (1) a stop to drop off furniture at my parents' house in High Point, North Carolina and (2) haul-away of some items in Atlanta. The total cost for everything was $4,075, broken down as follows: * 2 movers + equipment, loading in Chapel Hill (1 hour, minimum) - $155 * 2 movers + equipment, loading in Chapel Hill (0.5 hour, additional time required) - $77.50 * 2 movers + equipment, unloading in High Point (1 hour, minimum) - $155 * 2 movers + equipment, unloading in Atlanta (1 hour, minimum) - $155 * Deposit for travel and truck - $50 * Haul-away (junk removal) of double mattress, double box spring, bed frame, one standard dining room chair, and torchiere floor lamp - $125 * Remainder of balance for travel - $2,875 * Additional cost/payment - $182.50 * Tip for mover 1 - $150 * Tip for mover 2 - $150 A $485 total deposit was due upfront to secure the reservation. We asked for the movers to show up at a specific date and time. We paid the $485 total deposit 26 days in advance with a credit card. The rest ($3,590) was paid via multiple Zelle transactions after we arrived in Atlanta. In hindsight, I think I may have overpaid $50 because the $50 deposit for the travel and truck was included in our $485 total deposit. I believe that same $50 was included in the remainder of the balance for travel. In other words, I think the $2,875 above should have been $2,825, but I could be wrong. Also, in my stress and exhaustion from the move, I forgot what the additional cost/payment of $182.50 was for. It made sense at the time, when I signed the form ("Uniform Household Goods Bill of Lading - 35 Miles or Less") after the move was complete. I was just happy it was over and that my wife, the movers, and I all made it safely to Atlanta in three separate vehicles on moving day. I do think all of the costs could have been communicated more clearly in writing for our understanding. Money aside, as for the move itself, it generally went well. We scheduled a 9:00-10:00am arrival window for the movers. This was on a Wednesday. We were packed and ready to go at 9am. Unfortunately, the movers were delayed and showed up around 10:45am. They arrived in a 26-foot white Penske truck. It's my understanding they rented it that morning. While it was overkill for the amount of stuff we had, I believe it was the best available truck at the time. It looked new. The movers were Hamza (lead) and Sula. They were great. Very kind and polite. These were young guys in their early 20s. They both wore Safe & Sound T-shirts. They worked hard, quickly and carefully wrapping and protecting our queen mattress and furniture with stretch wrap and blankets, and moving all sorts of heavy boxes and miscellaneous items (e.g., my awkward and heavy standing desk system, computer monitor, office chair mat, torchiere floor lamp, vacuum cleaner) from our third-floor apartment with no elevator on a hot summer day. At the loading site, we treated them to cold Gatorades. It took them about 1.5 hours to do the load in Chapel Hill. We left Chapel Hill around roughly 12:30pm. Hamza ran the show. We made it clear which items were to be dropped off first in High Point and which items were going all the way to Atlanta. No issues there. My parents were very happy with Hamza and Sula's work at the unload in High Point. The two made it to Atlanta around 10:00pm and the unload in Atlanta took less than an hour. Long day. My wife and I made it to Atlanta earlier - around 7:30pm. Unlike Hamza and Sula, we did not stop in High Point. We wanted to get to Atlanta before them so we could get the condo ready for the unload. It worked out. Hamza told me they were going to try and drive back to Raleigh/Cary that night! Only one of our items, a shoe rack, was damaged. All things considered, not a big deal so I didn't bring it up. I can remember three other moves I did with three other moving companies and one item was damaged in each move. It happens. For the haul-away, I only mentioned the mattress and box spring. I added on the other items when I saw them in Atlanta. They didn't charge me extra for that, which I appreciate and must mention here. I sent the tips directly and individually to Hamza and Sula for a job well done. As for scheduling and payment, my wife and I communicated with Jaber (a.k.a. Omar), the owner of Safe & Sound Moving Company. Jaber was on top of everything and quick to respond via Yelp messaging, text messaging, and phone calls. Thank you, Jaber, Hamza, and Sula!

What’s The Move

4.6

(57 reviews)

10 stars! I planned to be totally boxed up, due to spinal fracture I was not…read more Move was considerably more work, staff handled with grace, and the price was more than fair. Service with smiles, positive attitudes, and all arrived safely... highly recommend!

the business owner is a responsible guy with a work ethic. But be sure to inquire regarding which…read moreemployees are on your job. I got the one that refused to use the service elevator- literally refused. If you are in a building with a requirement that you use service elevators, I encourage you to let Chris know up front.

I Put Your Junk In My Trunk

(22 reviews)

This lady is a scam artist. She posted items for FREE on marketplace saying "take anything you…read morewant" then threatened us to either drop the items back off or pay her for the junk. If we refused she said she would file a police report. We talked to our lawyer and they said while she doesn't really have a leg to stand on, she could drag this out and make a big stink about it if she wanted to. She seemed to be the type of person that manipulates people so she can get her way. We are a hour away so it really hurt us to drag the truck and trailer there and back twice. I tried to show her that our time and travels adds up to way more than she thinks we "stole" but she freaked out and threatened us again. We eventually just dropped the crap back off and called it a loss. I'm sure she is smug thinking she really showed us but we just didn't want to waste any more time or money on her drama. I'll never do business with her and I will forever tell people to stay far away from her!

From start to finish, I had a great experience with Megan and her business. When I needed some junk…read moreand a small dining table removed from my home, I put out a request for proposals on Yelp. I quickly heard from her with a very-reasonable estimate and time frame, and I scheduled an appointment. As can happen, she had a last-minute problem and wasn't able to come when expected. This is when Megan's professionalism was at its best! She made sure I was taken care of, and I could tell she was concerned that she'd let me down (she hadn't!). When she arrived with a colleague, they quickly took my junk, then looked at my table. I was relieved when she told me that she had a friend who redid old furniture and she would pass it to her. I really wanted my 1940s table to live on, and Megan made sure of that. I absolutely plan to hire Megan again . . . as soon as I get around to cleaning my garage!

M&L Moving And Junk Removal

(23 reviews)

I can't rate this company on their actual service, but I wanted to take a moment to rate them on…read moretheir customer service. Simply put, they are amazing. The ONLY reason we didn't go with them was due to budget. Please believe, if we had the budget for them - without a doubt I would go with them without a second thought. Mrs. Pleasant was all kind and understanding. She worked with me to find a date that we could possibly be moved into for a move. She taught me a few tips regarding the heavy move season and things to look out for. I learned what an inventory list was and the importance of one - she also schooled me on how to make sure I accounted for time properly when hiring a moving company. Great, great service - they will definitely be a company that I recommend for others to check out!

M&L Moving was fantastic. Mike and his team were so kind, efficient, skilled, helpful, careful,…read moreand made the process so low-stress and easy on us. They should be listed first on any site that has reviews because they did a simply perfect job for us helping us move all of our stuff from a POD in the Raleigh lot into our townhouse in Durham. Ms. Pleasants was also awesome and very timely in all her communications regarding scheduling, payment, and following up to see that the work was done to our satisfaction. Simply the best moving experience we've had and we've moved a LOT.

JLW Cleaning Services