Please forward to the General Manager*…read more Please allow me to offer great compliments to the staff of the Roma Cavalieri. My wife and I stayed at the RC 7-8 years ago, and had such a great experience that we rejected the La Dolce Vita associated hotel La Minerva in favor of returning this summer for our holiday that started in Rome. Some notable personnel - Nicola - front desk - provided great assistance with our needs for cash exchanges, adapter use and a very surprising tour of our upgrade to the Penthouse. Serena - Imperial Club - friendly, and energetic. Attended and anticipated our needs, such as private car service due to taxi strike. Annamarie- front desk - attentive, friendly and walked us to the outdoor restaurant one evening. Matteo - coordinated receipt of an important package for my wife. Many others contributed to this brief, but memorable stay. Congratulations on assembling a great team! We hope to return again in the future.

Extremely disappointing customer service this visit…read more Via the concierge, I had reserved an airport transfer in a Mercedes sedan for 120 Euros. The company sent a 10-passenger van instead of a sedan. A taxi would have been more comfortable, a shorter walk from the terminal, and half the price. When I complained to the hotel, they said the van was the same price as a Mercedes sedan so I would be charged the same. This seemed like a bait and switch to me. Had I known the vehicle would be a van, I would have taken a taxi.

We purchased a stay at the Relais Il Canalicchio via Fleetway Travel, a UK-based company, pretty…read moremuch sight-unseen. It was one of those "buy the ticket then figure out when you're going" situations (if anyone else does that...). Luckily, this wound up being a great decision. The Relais is the quintessentially charming Italian getaway we were hoping for. The staff is exceptionally friendly (and for the most part speaks nearly perfect English - a major plus when your Italian is as cringe-worthy as mine). They really were fantastic. Be forewarned, the resort itself is about 35-40 minute drive from the actual city of Perugia. There is basically nothing on-site except their passable restaurant and a small spa. It's perfect for people who really want to unwind, but not ideal as a home-base for touring the area. (One half-star off for this.) The restaurant on-site is OK, but honestly was one of our least favorite meals in Italy. (Another half-star off for this.) We wound up going down the street several times to a small place called La Locanda del Colle; you will absolutely need a reservation because it's tiny and DELICIOUS. My recommendations if you pass through and decide to stay in the area: brace yourself for the most unbelievable views, morning and night. It's truly breathtaking! Also, if you are looking for a wine tour, we really liked Gusto Wine Tours. They are local and regularly pick folks up from the Relais. (No Yelp page so just shouting out here!)

We stayed here for three nights. The food was very consistent and had good choices. Wine selections…read morewere also very good. Breakfast was included and if there was a weak link it was the coffee machine drinks. Our room was large and had a terrace and a stunning view. The bathroom was very large and well appointed. The property has 2 pools, a bar and is close to wine tasting and other restaurants- but, really, it is so beautiful you don't want to leave. The grounds and buildings are very old, historic. You feel like you are living in Italian history here. Great service!

First off we got here it looked very nice like it should have for a four star hotel but immediately…read morewe discovered some flaws. First in our shower there were ants crawling on the walls. Then the shower head kept falling down on my head. Also the shower was incredibly small. There was also a drainage problem when you eat your breakfast outside there was a horrible sewer smell it ruined my family breakfast.

From the owner: Located in Francavilla al Mare,CO, the Best Western Villa Maria Hotel is sure to provide a peaceful…read moreand comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

From the owner: Ciao e benvenuti al family Hotel Marina di Roseto degli Abruzzi, che da più di 30 anni, con…read morenaturalezza ed allegria, si prende cura dei nostri ospiti, i quali arrivano come clienti e ripartono come amici. Noi della famiglia De Sanctis, insieme ai nostri preziosi collaboratori, cerchiamo con la nostra passione e professionalità di rendere la vostra vacanza a Roseto degli Abruzzi un'esperienza da ricordare, piacevole e rilassante, fatta di buona cucina, in un ambiente famigliare, dove farvi sentire bene è la nostra felicità!

Good food, great views, nice looking rooms but the beds are a bit hard. They allow dogs to be left…read morealone in the room which can be annoying. They had a maintenance guy enter our room without knocking, we had the do not disturb on, and we were not clothed. It took a bit to get him to leave. The restaurant and spa staff were great!

From the owner: Hotel con ristorante e centro benessere accessibile anche per clienti esterniread more

This was our first time to Italy and Hotel Artemide made our trip. The room was a good size for…read moreEurope. It was fashionable, classy, and most importantly - clean. We didn't rent a car so I can't comment on parking, but everything you want to see, like the Colosseum, is just a short walk from the hotel or you can take a cab. The staff were wonderful with helpful suggestions from the front desk to the amazing breakfast buffet staff that always gave us a very warm "buongiorno" when we came in. After a few days the server didn't need to ask anymore he just brought me a cappuccino when I sat down. That is probably the biggest breakfast buffets I have ever seen. The two pictures don't fully capture it all. I really liked this hotel and would be back if I am ever in Rome again.

Only a few blocks from Termini Roma, this short walk was a perfect home base. Its location gives…read moreeasy walking access to the Colosseum, Palatine Hill, Pantheon, Trevi Fountain and much more. Plenty of shopping, dining and coffee nearby. The room was clean and modern with a fully stocked, complimentary mini bar. Loved the bathroom, the bar upstairs and the breakfast buffet and coffee with Salvatore was a great start to each day. The downstairs spa was a bit small, but enjoyable nonetheless, with steam room, sauna, and simple hydrotherapy stations. All in all this was the best accommodations we had our entire 10 day trip throughout Italy. Will gladly stay here again! The staff, service, location, amenities and facility were all stellar!