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    Vincent L Shaw, Jr. MD

    5.0 (1 review)

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    7 months ago

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    Ochsner Therapy & Wellness - O'Neal

    Ochsner Therapy & Wellness - O'Neal

    3.0(1 review)
    0.6 mi

    I've had both the best and worst physical therapy experiences at this location. Between 2018 and…read more2021 I saw multiple physical therapists who were extremely competent and kind people. PT Tierra was especially wonderful. They successfully helped me through managing my herniated disc in my low back and the education allowed me to manage it on my own now. The facility is very nice and there are a lot of therapeutic options available. I learned the amazing benefits of cupping. Once they even walked out to my car and helped me adjust my settings to drive ergonomically. They really went above and beyond. The only negative experience I had during that time was with the ultrasound technician... she would regularly burn me with the ultrasound. She acted like it was normal but I've never had an ultrasound hurt like that. One time she even put it in the wrong spot and it ricocheted off my bones... that was the most disturbing and unique pain I've ever felt. Unfortunately in 2023 I had such a bad experience that I'm avoiding going back there until I can be sure that PT Nicole does not work there anymore. I hope that her attitude is not indicative of any type of shift in the organization. When my upper back started hurting, Nicole started me on a typical PT regimen. I responded poorly to it... I started getting bad pains in my chest muscles that were worsening, especially after therapy. I mentioned this to her but she said it was normal. Then one time I went home after therapy and my chest was hurting again. I tried to do a little stretch and fell to the ground because I was losing consciousness. I have never fainted before. When I told PT Nicole, she said that this had nothing to do with her treatment and I should see my GP. I told her I don't think it's a coincidence that it gets worse after therapy and this new problem began only after I started excersizing that exact area. She said that there was no way her treatment could cause something so extreme because it wasn't intensive. I started to cry because it's so triggering to be dismissed by doctors all the time. This attracted the attention of a couple other therapists who took me to another room to finish the conversation. Nicole continued to explain that the pain I was having was just because I'm not used to physical activity and I would just have to push through. I just nodded until she was finished talking and went home. The other therapists tried to comfort me but none of them spoke up on my behalf to say that maybe physical therapy shouldn't make you faint. Nobody followed up with me when I cancelled all my appointments.

    From the owner: Ochsner Therapy & Wellness - O'Neal is committed to providing excellent comprehensive patient care…read morethrough Physical and Occupational Therapy. We care for individuals who are experiencing injury, pain, or any conditions that impact their ability to function in their daily lives.

    Vincent L Shaw, Jr. MD - sportsmed - Updated August 2026

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