Great Experience @ IWC today. Frank randomly walking by and remembered new watches were recently…read morereleased so I was a bit giddy. My thoughts were I wonder if they had either of the new timepieces I was curious about showed up. Upon entering I was greeted by a sales associate named Alex whom I asked my questions. Now Alex informed me the only new watch he had was the new glow in the dark "Big Pilot Watch Perpetual Calendar Ceralume " modal. Folks this is a glow in the dark watch, something totally new for the watch market. Alex mentioned it was for a client whom didn't want it due to size. Alex brought it out and it was extremely cool but it's HUMONGOUS being a 44mm watch plus it's thick so too much for my wrist. The watch was very weighty so not comfortable for daily wearing. Frank only wished was I could have viewed it in a pitch black room for full effect of THE GLOW! Now honestly for the 75k asking price I'd rather have something else but my dream would be a smaller version of this Ceralume time piece in the future.. Now look it up online and it's amazing. Franks final thoughts about my visit are ALEX was a great ambassador for IWC with his product knowledge and friendliness. I very much enjoyed my watch geeking out experience visit at the store and will come back soon.

I bought a watch here and after I worn the watch for around 4 or 5 times, a diamond on the dial…read moreplate fell off. Then I contacted with the Tiffany, since I went back to China, the store asked me to contact with Chinese service center. I worn the watch very carefully, it had never been shocked or dropped. Tiffany told me the service center need to check the watch first, then the company could decide whether return, exchange or maintain it. Then I brought the watch to Chinese service center, they gave a report said the service center could not prove it's a human-made broken. Thus it means the quality of this watch has problem.Then I contacted with Tiffany and tried exchange, the manager answered the call and told me Tiffany didn't know the company's policy, the company can only maintain it. I'm curious whether the sales person got a professional customer service training before. I don't know why Tiffany and manager have different policy . Also, the manager said that the store needs pay the maintenance fee, nothing is for free in the world. The attitude is very unfriendly and unprofessional. In the end, I asked the manager to leave a message to Tiffany to call me back. However, I didn't get any call back or after-service till now for over half-month. I am very disappointed on the quality and customer service of IWC. They don't admit the watch has quality problem even though the testing center couldn't prove it's a human-made broken. Also, the customer service is obviously different between before and after. That's all my experience, I highly recommend you DO NOT buy watch here!

When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey. Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss you're a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on another new time piece in which I shall purchase from here again.

After almost 2 years of waiting, I finally got my dream Rolex from Rolex Boutique Wynn, and I truly…read morewant to thank Lejla Maslesa for making the experience so special and memorable. Throughout the entire journey, Lejla was always warm, professional, and genuine. Even during the long wait, she never made us feel forgotten, and her communication and kindness really stood out. What made this moment even more meaningful was receiving her call around Mother's Day -- it honestly made the occasion extra special for our family. Moments like this are why people remember not just the watch, but also the people behind the experience. Thank you again, Lejla, for helping make this dream come true. We truly appreciate you and the wonderful experience at Rolex Boutique Wynn.

When you're willing to indulge in the finest of Horology then Watches of Switzerland is the place…read morefor you to drop some coin. I've been coming for over 10 years & 10 watches later I keep coming back. Now here's my journey ! Rolex at The Wynn Hotel was where I felt the need to splurge and treat myself to one of the finest time pieces on the planet. I was looking for watch that reflected my personality, arrogance and desire for the finest things in life. Located in the causeway at the Wynn Hotel shops is where I walked into for that experience on the way to lunch. Upon entering I was greeted by a gentleman named Qusey ( BTW he didn't give me the stink eye since I wasn't in Wall Street 3 piece suit ) and asked if he could assist me. I said give me a moment to gather my thoughts and he obliged. After 5 or 10 minutes of eyeing my choices I then asked for further assistance. I pointed to 6 watches of my desire and he laid them out for me. One by one I tried each watch one on and till I decided on two that I would want. I snapped a few photographs of each watch on my wrist to help decide which timepiece was for me. After much deliberating I made my decision and settled on the GMT Black Dial. Great for everyday wear and yard work. My next indulgence a few months later was Da Bling watch an 18K Gold with diamond crusted bezel DAY DATE, and damn it looks spectacular. My 3rd piece was a steel Daytona 3 weeks later from Qusey. I'm so happy with my choices and the service I received. Just a note Qusey causally mentioned to me that if he shipped the watches to my residence so I could avoid paying the sales tax and he would provide free shipping. Well, that was it "Cha Ching" he made a sale and now I have 3 new Rolex watches for my collection. Now that I'm a player they move you into another room for some personal pampering while they fit your watch, offer you a beverage, kiss your a$$ and yes take your money. Qusey gave me all my paperwork and thanked me for my patronage. I then shook his hand and shared my thoughts on his professionalism and kindness. Now it was off to lunch with a huge smile on my face. Now the next day the amazing guy texted me a "Thank You" which was appreciated. In this day and age Qusey proved customer service still alive and well. You're the best my friend. We remained friends and purchased several other pieces from him over the next several years. It's unfortunate but Qusey has moved on but yet another mensch took over my account and that's MANNY.... He's taken over and became my new AD and has acquired me several new time pieces for my collection. Recently for my birthday recently he was able to get me the coveted ROLEX GMT ( Red / Blue ) bezel aka "THE PEPSI" and this year " I GOT THE CALL " for a piece I waited 5 years for and that's the ROLEX OYSTERFLEX DAYTONA named " THE GHOST " ... It touched my heart he got these for me and I'm forever grateful for Manny and his professionalism, he's a good man. I look forward to many more years of working with him & Watches of Switzerland. For those of you wanting the most exquisite watches on the planet stop by and ask for MANNY to hook you up. With Rolex this is the absolutely the memorable shopping experiences I've ever had and everyday I look at my wrist I know it was worth every penny I spent at Watches of Switzerland. And yes I have my eye on a another new time piece in which I shall purchase from here again.

Tim Gotzinger is the manager and he's been nothing short of disrespectful. Extremely condescending…read more Wouldn't even answer any questions. His attitude was absolutely not befitting of Rolex. He acts like we don't even deserve to own a Rolex, let alone even see one. Very short on the phone and very rude.

The staff is what makes this place special. They went above and beyond to help me find the perfect…read morepieces. Will absolutely be returning soon.

The comfiest coziest atheleisure store has arrived at the Forum Shops in Vegas and I love shopping…read morehere! The sales staff is super friendly and happy to bring you different sizes to try on. I highly recommend stopping by for all your shopping needs. I've gotten so much use out of my soft workout clothing, it's very high-quality material that you can wear anywhere especially when traveling.

Jessica was super helpful and took great care of me and my family. Jessica and her coworkers were…read moresuper nice and gave exceptional service. Her sunglass selection matched what I was looking for and the sunglass I bought was reasonably priced. I made great memories with Jessica and the staff who worked here and I will for sure come back.

Finally, a Louis Vuitton store that doesn't judge you by your appearance! We've been to a few other…read morelocations and always felt unwelcome, but not here. Alesha provided the best customer service from the moment we walked in. She took great care of us and showed us the latest shoe styles, which I think are fantastic right now. This will definitely be my go-to store, even though I have a Beverly Hills location closer by. Thank you, Alesha, for your awesome service!

Shoutout to MIKAYLA, she's super nice. Her attitude about helping customers is on point. Whenever…read moremy daughter go to this store she always look for her. She's super nice, very patient not rude. She's thorough and she even texted my daughter making sure her experience at the store was excellent. Thank u Mikayla this location is lucky to have you.

Came to try on sandals ive been eyeing online, to only be followed and questioned every few small…read moresteps around the store as others are looking around without being questioned and followed like i was. Employees did not even bat an eye towards other people but i felt targeted. unpleasant experience and will not come again. It would be understandable if everyone was getting the same treatment but to be targeted alone is just not okay

I was initially undecided on which LV shop I was going to visit, but this is the one I ended up…read morewalking by first and the experience was positive! I was greeted as I walked in and I let the SA know that I did not have an appointment but she assured me that was not a problem and asked what she could help me with. Her name was Catharina Moon and she was fantastic. She answered all my questions and brought me several bags that fit my requests. She also brought water for me, my dog, and my husband, who waited patiently in the chairs, reading about Louis Vuitton while his wife shopped. I will seek her out when I decide which wallet I want to go with my bag. She did not pressure me, but she answered all my questions and provided a nice selection of bags to fit my needs. In case you're curious, I settled on the black, monogram, Bologne PM.

I am naming this YELP REVIEW "APPOINTMENT NEEDED?" We were strolling around inside of the WYNN…read moreCASINO when we suddenly passed by the LV store. At first, I just wanted to ignore it and keep strolling along but, I noticed that it was not crowded so we went inside... GREETED UPON ENTRY! Probably because I wore my classic Chanel bag today ;) As I was roaming around the store no one really came up to help me. I was looking for something very specific too. The TWIST which costs around $4,000 and above. I've been looking at many locations for this bag and it's been challenging to get... As I looked around I found some goodies that I was interested in purchasing but, all the staff were busy or no one came up to me. So I just took pictures of what I like and see if I can order it online or at another location... I wonder if I needed to make an appointment? See you later LV LV WYNN!!!!

I purchased a pair of work shoes yesterday, and today was my first time wearing them…read more Unfortunately, they caused my feet to swell and were extremely uncomfortable. I went back to the store hoping to exchange them, but the employee was very rude and refused to help. She simply told me to call Customer Service and offered no assistance whatsoever. What disappointed me most was the lack of professionalism and concern for a customer who had just made a purchase the day before. Customer service should be about helping people, not brushing them off. Very disappointing experience.

The people in the store were so nice and they had a HUGE selection of shoes, both work and casual…read more The store was VERY orderly and well organized. Unfortunately though, I have a very popular shoe size (8 - 8 1/2) and of the several shoes I wanted to try on, there was not one in my size. However, in anticipation of trying on some shoes, I was walking around the store with one shoe on and one shoe off (for about 20-30 minutes) and when I went to leave and bent down to put my shoe on, the bottom of my foot was filthy! I was shocked at the amount of dirt I had picked up in the short time I was in there AND how much of it stuck to my foot... gross! I stopped and got a wet wipe from my purse and wiped off my foot and that wipe was black! The need to mop that floor, probably a few times! (and no a Swiffer or any kind of dry mop does not clean) Its a shoe store, I feel like at some point everyone is going to have their shoes off! Also, felt like the A/C was either not working or not functioning properly. Half of the store was very warm while the other half was cool (definitely not cold, but much better than the other side) Summers in Vegas are no joke, and it was very uncomfortable in that store. But on a positive note... Skechers are the BEST shoes and if you are looking for variety, this is your place! I own several pairs of Skechers and they are truly saving my life right now as I'm battling some plantar fasciitis! They are truly the only shoes I can wear right now and not have to limp in pain.