I was a bit skeptical after reading the reviews, but decided to give this company a try. The price…read morewasn't the cheapest but it wasn't the most expensive either. Called for a quote and received my appointment. Lucas came and measured and provided options. He didn't try hassle me like others and he was very knowledgeable and friendly! The shutters took 12 weeks to arrive, but that's with everything these days! The day of installation, Lucas arrived on time and came ready to install. He installed and there was no mess and he made sure to clean up any packaging. I was super impressed with the final product. They only issue that I had was communication could have been a tad bit better with providing updates. I paid a deposit in March 2021 and had to reach out for updates. I would have been nice to have the company call to provide the information. Will definitely use again when I do my other 3 windows!

About a year ago, Stewart and Sean measured and installed an oversized patio door vertical in my…read morecondo. They did a great job, so I called them back to do another job in my house. This job included split blinds in my kitchen and a new vertical in my master bedroom. Again, Stewart and Sean did a great job. Bottom line, really nice guys that are truly professional.

From start to finish Richard was an excellent communicator. 90% of the project was via text with…read more100% completion rate. Very prompt and he is willing to work with any hurdles that present themselves along the way. Very honest pricing.

We had an amazing experience with Richard and his crew, they are very professional and polite. From…read morethe beginning he explained the work and time line of how long it would take and it was almost to the day! He does professional quality work at a great price, I would highly recommend him to anyone who who is looking for an aluminum roof or any of his other services. Thanks Richard!

Highly recommend this company. Bend over backwards to give you great service. Installed six…read morehurricane windows - two per floor on our condo building. From start to finish - estimator, owner, workmen are "service oriented" to the customer. I met 4 contractors before l picked DS&G. Two were used car salesmen trying to sell me other product when they came to look at our 6 windows. Eventually chose DS&G based on reviews - they were great.

We interviewed five companies…read more Dependable Shutters and Glass exceeded our expectations. Responsive, Reliable and the installation team were impeccably tidy and respectful of our home. This company is family owned and operated. The quality and customer service is excellent.

they returned my phone call. showed up when notified. the technicians were polite and did a great…read morejob. cleaned up four other companies were called and either called late or no show price was fair for a great job. I would have paid more. thanks

So the saga continues…read more After posting my review yesterday I received a call from Tiffany. She stated that she didn't understand why I posted a 1 star review because she "did not know we were there yet" which I took as she didn't comprehend why I was dissatisfied with the way she was not taking the initiative to rectify the problem. Keep in mind I had already provided her with pictures of all the missing screws and followed up with an email asking when someone would be out to fix the problem. After explaining to her again I felt she should make an effort to rectify the problem in a more timely manner as opposed to just telling me we're trying to fit you into the schedule, she agreed to send out the installer to finish installing the hardware. She stated he would be on site between 8 and 9 AM today, December 13. I then received a voice message from Allen, the estimator, at 5:02pm saying he wasn't sure the installers would be able to come out in the morning however he would be out to fix the screws sometime between 12 and 2pm. (Apparently if I want to get this done I now have to take the day off of work to be available) I text Allen approximately 8am this morning asking for smaller time frame for his arrival and he stated he would be on-site between 11 and 12. Allen arrived at approximately 11am and needless to say it's safe to say that I should have insisted the installers come to finish putting in the rest of the screws. Not only ate all the swrews on crooked there is still one missing. I'm at a loss for words....

We made a service call for a replacement clutch on a shade which we have done in the past with…read moreanother company We were told after a visit it would take a couple days to receive part 3 weeks later , no part and lack of correspondence from the company with any updates other than " waiting on part" Finally gave up and got it repaired in one day elsewhere I don't believe this was a part issue but pure discrimination I knew it the day we met , but gave the benefit of the doubt which is why we waited 3 weeks. The final repair in a day confirms my thoughts! There was never any intention to come back for a repair!

I highly recommend Universal Blinds and Shutter. Marc was a…read morepleasure to work with. He is very knowledgeable.

I received a few quotes for specific hurricane shutters and I was impressed from the first…read moreinteraction. They were professional and prices were competitive. I chose them as a small family owned company and wasn't disappointed. Note* this is a smaller family owned company so it took a bit longer than anticipated but that was not a concern for us, as all aspects were excellent. I recommend Juan and Carlos BMC for your hurricane shutter needs.

I would not recommend this company. I was charged $7000 to replace 4 small windows and a sliding…read moreglass door. They sent a couple of guys to install the windows and had to wait 10 months for the sliding door to come in from the manufacturer. However the guys they sent were very unprofessional. When the sliding door finally came, they sent two different guys to install it and they had no idea what they were doing. They took over 10 hours to install. The guys was reading instructions on what to do. They had to call a more experienced guy to come in and make adjustments. Then they damaged my vertical blinds and the owner didn't even offer to replace them. Instead he was suggesting how they should be installed when I replace them. Well after everything, and a year goes by, we had some wind and rain. I found water inside the door. I called them up and told Carlos the owner about it, and his 1st question was how long has it been? Because you only get 1 year. I told him its been 1 year and 1 month. He set an appointment with me to come look at why the water was coming in and never showed up and never even called me. There are lots of other companies that do this and dont send third party contractors that don't know what they are doing. My neighbor hired a different company and has two times the amount of windows my apartment has and that company came in with 4 guys and completed everything in a half of day. Not to mention the guys this company sent left a mess out in the hallway of the apartments. Carlos saw the mess and asked me if that was left there by his guys and i told him yes. He didn't even offer to clean it up or to send his guys back out to clean it up. Instead i had to go out there with a bucket of water and soap and a scrub broom to clean it all up. They are not worth the trouble and unprofessionalism no repair or replacement of damaged vertical blinds, no show on appointment when he was supposed to come look at why water is coming through the sliding door. The company that replaced my neighbors windows not only did everything in a half of day, they left everything clean and you would never know they were even there. Save yourself the hassle. I went through this bad experience and decided to post this review so that YOU don't have to go through it. I hope this helps in making a better decision that i made.

The office kept me updated on the arrival time, and the crew showed up right within the scheduled…read morewindow. They worked straight through the day without any unnecessary breaks or trying to upsell extra services. Simple and transparent process from start to finish.

Avoid this company and their fake reviews . Definitely reach out to me how and why they should…read morenever be hired. I have full documentation and their email trails with me. They sent salesman Eskenazi for estimate in replacing our windows and doors . We hired them and waited weeks, however , weeks later when their actual contractor came they completely made up excuses and walked away from the work cause according to their calculations the cost was not profitable for them . We wasted time , emails , communication with city . I even had my attorney who was ready to sui them, and their owner got into a conference call with me apologizing and still not wanting to do the work coming up with all types of excuses . If anyone wants to read their emails and listen to our recorded calls reach out to me . Don't want you to get burnt and have your projected halted months

Based on the Yelp reviews and the proximity of this company we decided to invite them to quote an…read moreestimate for windows and doors. Bobby arrived early, so early that we still needed to drop our son off at school. He seemed informed and professional until it as time to send the estimate. He texted my wife who asked him to email. He tells her via text that I agreed to see him here before 9 (when we drop off our son). I picked up my phone to call him and he tried to verbally overwhelm me. In the end, he said he would email us the details. This was followed by a text message after a half hour telling me he will "bow out" of sending the estimate. Business must be great if he can make this type of decision. I suppose this helps our decision making process. Don't call this company if you value your time.

Professional in every way! My hurricane windows and doors were installed and completed exactly…read morewhen I was promised. The team of people that installed them were efficient, neat, and reliable. Highly recommend this company.

Exceptional company, quality product. phenomenal service. I cannot say enough good things about…read morethem. Have used them many times and would not consider using someone else. They are very special. Armand Boca Raton

Execellent! Shutters installed shutters in my entire house. Everything was excellent. This is the…read moresecond house that they installed. The quality is excellent and the service also.

I was happy with the job they did! I have them coming back to install additional curtains to go…read morealong with the blinds they installed.

My wife and I wanted to do some upgrades to our house. The projects include installing new floors,…read morehurricane accordion shutters, and blinds for the dining room sliding windows. After a very unpleasant experience with the vendor who did our shutters, we were happy to select this vendor to do our dining room blinds. From the very start, this company has been professional. From the initial phone call to get the quote to the day of the installation, we couldn't be happier with our experience. The sales rep who helped us select our blinds was courteous and helpful. Unlike another pushy salesperson, he patiently worked with us on every step of the process. And at the same time provide a quality product with reasonable price. The two person who came and installed the blinds for us (one of them happens to be the owner) were also great. They were polite and handled our blinds with great care. Their work were neat and clean and did not leave a mess in our dining room. In the end, we are extremely satisfied with our new blinds and they looked great. I highly recommend this company to anyone who is looking in purchasing new blinds.