The prices here under the new management is much cheaper than other smoke shops around the area .read more

I have been going to this vape shop for several years. Today I called to get some information on…read morewhat pod and what juice I have been using for years, since they don't offer those items in the store anymore because of Kentucky laws. The female employee told me that she couldn't give me information that is older than a month because I just changed over to a new system. Sounds pretty fishy to me. If all of their information has been deleted from their system then obviously, many of their former customers will be buying other materials that they offer in their shop and not look online for others. When I ask for clarification, the employee said "like I told you" and then continued to with her explanation. I found this very condescending because I don't need anyone telling me "like I told you". I would suggest that anyone find another vape shop in this one and especially look online first.

Found this gem of a vape shop last night on Yelp. The girl that helped me was great. She helped me…read morepick the best cartridge and was very sweet and knowledgeable I will definitely be back.

Cold spring location. I purchased a 10$ vape didn't work so I went back to the counter and the…read moreyoung rude manager on 4/26 stated over and over that it's a 10$ vape and has been there for years??!!! What? I stated if I had known that i may have gotten a 20$ vape the manager was needless to say a poor excuse for a manager that does not even know what VIP stands for or how important consumers are . I'm only one but will never return to any VIP? Vape shop. My little 10$ will go elsewhere Where my business will be appreciated no matter how much I spend for a product that's been on display for years. consumers have rights. Concerned Consumer.

Sold me a glass piece that had already been broken and apparently glued back together. Don't trust…read morethese guys.

i love the atmosphere! bright colors, community seating, and creative furniture set up! this place…read moreis very clean and the owner uses tobacco brands the other local hookah bars don't carry! plenty of beverage choices, too! the prices are very fair and very inexpensive to the local competition! the wifi connection is very strong, so i can do my homework with no issues! this is a great business right next to both NKU and UC. also, this location is in a very safe area!

From the owner: Modern/ European style. Friendly staff and also the customers, verity of drinks and snacks. Plenty…read moreof hookah flavor choices and also the vape retail part.

Selection is very limited for Alexandria being a bigger city than Augusta. I guess I'll be going to…read moreLexington or having my things ordered in Maysville free of charge from another store as they didn't offer this to me at all and ignored me when I asked if they could order something if I prepaid

The selection may be a little smaller than some of the bigger shops, but still, a very nice…read moreselection to choose from. All quality items. I was greeted with a smile and wasn't rushed. The lady behind the counter was very knowledgeable and answered all my questions. I'll be back! Thank you.

Favorite smoke shop hands down! The vibe is great, amazing customer service, and the variety is…read morebetter than I have seen anywhere else. Highly recommend. They are very good at staying up to date on their products and having all of the new and popular vapes!

This is by far the best vape shop on the east side. The staff are consistent and amazing. They have…read moreso many products to choose from and will do their best to make sure what you use is stocked for you.

Bought a vape that wasn't working when opened and had vapor come out of the bottom end when used…read moreand tasted horrible/burnt. Associate refused to take it back since it wasn't opened in store. I usually buy a handful at a time and don't want to open all of them at once and check them. They can get a refund from the manufacturer for free but I was told by this store that it's "contaminated" like the plan is to fix it/repackage it to sell? I liked the convenience of this store being close to where I live. Have shopped here for years spending a couple grand a year but will just order online from now on as they take broken/faulty devices back. Make sure you try the devices in store as they will not take a faulty device once you leave

Found this place using Yelp. Very friendly staff who know the business. Prices are fair and parking…read morewas very adequate. Will definitely be returning.