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5 years ago
I've joined the Salford Quays gym on the 24th of June. after attending once and realising how overpriced, small and busy the gym was, I decided to cancel my membership and ask for a refund of the first month's payment & joining fee. The total amount to be refunded is £96.99 and to this day 51 DAYS after I've requested a refund, the money hasn't been refunded to my account. I've been speaking to Fabrizio Herath who's given me 3 different dates for the amount to be refunded to my account and I still haven't received anything. As I've mentioned to Mr Herath, this is the last time I will try to reach out to Virgin Active by myself before I contact my lawyer to fix the issue and claim compensation for the breach of contract. Also, a piece of advice for anyone thinking about joining: Just join the Pure Gym down the road. read more
I rate 5* because it is certainly the nicest chain gym or health club I have ever been to thats not part of a luxury hotel or spa. In my opinion it didn't even need updating but in the last year they had a £4million refurb and wow, what a place. Superb equipment, the 2 main studios are large and the yoga room is very zen like with its forrest themed walls and dark wood flooring. Very beautiful The place has nearly doubled in size since the refurb and across 3 floors now. I still mainly use the pool the most, and steam room and sauna are always nice. The only compromise has been the jacuzzi. Before it was much larger and could sit about 8 people, but it often had problems and faults. This ones half the size, it is 4 people max and even then you are knee to knee with people so I would say 3 is the comfortable maximum, but on the flip side it is a lot more reliable. So they have sacrificed space for reliability which is great at quiet time, but during busy times you may struggle to boil yourself. Staff are friendly and facilities are clean, and constantly cleaned throughout the day. I have not taken any classes so I can't comment on those but everything else is certainly the best I have come across in the many gyms I have been a member of. read more
More info about Virgin Active
Lowry Outlet Mall
Unit F31
The Quays
Salford M50 3AH
United Kingdom
Salford Quays
Directions
0161 876 6111
Call Now
Visit Website
http://www.virginactive.co.uk
Hours
What time does Virgin Active open?
What time does Virgin Active close?
Outdoor Amenities
Does Virgin Active have bike parking?
Yes, Virgin Active has bike parking.
Does Virgin Active have parking?
Yes, Virgin Active has parking options.




















