By far the worst service I've ever experienced. Over a decade of customer history and treated with…read moresuch out right indifference and contempt. I will be pulling ALL of my Telus services I promise you that, 2 cells, internet and cable...highly competitive marketplace. There is absolutely zero chance this store deserves your business. Take it somewhere else. Shameful treatment. I wish I could give negative stars.

im usually very anxious about getting any sort of technology appointments done, but Carlos made it…read morevery simple and easy to follow for me and my mom! we went to switch over my phone plan and it only took about 10 minutes, so we were very impressed with the outcome and it the appointment not taking too long :) thanks Carlos!

The acreage I live on has limited options for high speed internet: satellite, and Platinum…read moreCommunications. No DSL or cable is available. I've read a lot of bad reviews for the satellite services out there, typically due to them being massively oversold, and way slower than advertised. And while I go with Bell Satellite TV, and they DO offer satellite internet, they DON'T in all parts of the country (including mine). So that being said, I've gone with Platinum for several years now. In my area, Platinum is a wireless network that relies on line of sight between your house mounted dish, and one of their towers. I maybe was sceptical of this setup at first, but it's been surprisingly solid and reliable almost all the time. However.... as good as Platinum once was (and it was great), it too now seems to be massively oversold. I guess they can't say no to a sale, and because of that, the download speeds I'm getting are absolutely horrible. You can see the Speed test photo I uploaded for evidence of how bad it can be (.09 mbs). But rest assured, .25 mbs during prime time is about it. Sometimes I think I'm on dial up. And forget about streaming a movie! I download movies overnight for viewing the next day... Anyhow... Platinum was once good, and they may be good again if they can find a balance between sales, and network performance. In the mean time, I'm waiting for other options. Platinum: it's only a matter of time before better options take over, so figure it out, before you are obsolete.

As per the other reviews, since Platinum has taken over EFirehose they have forgotten that they…read morehave customers. 27 hours of downtime over the past 5 days, 5 separate calls to technical support with a phone message and not one reply. Sales and all other numbers do not pick up either so I think that they may be close to closing if there are no employees that can answer a call. Corporate support (we are a corporate client) actually just rings, no VM no hold no nothing.

I am opening up my first retail location on Edmonton Trail and wanted to install some web cams that…read morelocation for security purposes, in addition to the security system that I already have. I heard about Clever Concierge through my colleague Elma (she is one of the owners). We are both IS consultants in Oil and Gas and she let me know that her and her husband (who is also an IS professional) were starting this business. For me, that was instant trust, because Elma is as smart as a whip and she cares about her work, so I already had context into working with her as a colleague. Back to the cameras.... when the time came and I opened up my retail location in Calgary, I reached out to her and asked whether installing these webcams with remote access was a possibility and it sure was! She forwarded the request to her husband and I heard back from him the same day. I explained the requirements and in no time, I had three webcams installed with night vision, recording and every time it senses motion, it takes two pictures and emails them to me. Not only was this a painless install for me, it was a LOT more affordable that I expected. Moez (the other partner) did the install and he is not only a genius, he is friendly, helpful and engaging. If you are a small Calgary business and you are looking for IT support, hardware installs, software upgrades, break-fix help or any other computer quandary, give Elma and Moez a call or email. I had a top notch experience with them at a fair price.

I attended a Clever Concierge training session and was impressed with the depth and breadth of…read moreMoez's IT knowledge. When I needed IT support at my home office, I called Clever Concierge. I was pleased with the prompt service and Moez's expertise. He got me up and running again in short order. I will certainly call them the next time I need help with my IT problems and I don't hesitate to recommend Clever Concierge. Steve Peddie Ag Network Inc.

They messed up my order, told me to call rogers to find out whats wrong and then reneged on deal.read more

This store is the best Rogers store I've ever been too!!! Usually when I do an upgrade at any other…read moreRogers stores they give me the phone I asked for and the sim card and it's have a nice day after that. This store on the other hand the employees are extremely knowledgeable, they recommend phones based on how good it actually is and try their best to reduce your bills as much as they possibly can according to the usage! Not only that! But I've been back there 7 times since I bought the phone for tutorials on how to do things and EVERTIME they greet me with a smile!! Love these guys!!!!