Lazy, uninterested in being helpful...employ incompetent employees... when they finally unlocked…read morethe door during business hours, just directed us immediately to call customer service. When pushed finally went over to his computer but was very uninterested in helping in any way.

Thieves. We are…read moregenuinely unhappy with the service we are getting so we request to cancel. Apparently, they want to charge us about $3000 to cancel. I view this as unfair. Do not reccomend working with them.

Worst company to EVER deal with. I have never got the speed that i paid for. I am trying to Cancel…read moremy services with them and they are telling me its a $18,000 plus cancellation fee. How does this company ever stay in business.

For new internet service setup, that was relatively painless. My roommate moved out and the…read moreinternet was in her name. Unfortunately, it wasn't as easy as just switching the name on the account. Fortunately, the rest of the process was fairly easy. Sunday, I filled out a form on Shaw's website to create a new account and request internet service. The form included my choice of dates and times for a technician to come and visit. I then received an email confirmation the next day that someone would be out on Friday (today) between 8-10am. Two hour window, that's pretty sleek from the days of waiting all day for someone to show. At 837, I saw the Shaw van pull up and a technician who introduced himself as Jat showed up at the door. Within minutes, the old modem was swapped out for the new one and we were wireless again. He ensured my laptop connected and walked me through all of the Shaw Open wifi details. He saw our tv on the way out and asked if we were getting cable because there's a promotion on for PVRs. I replied that we are not. He didn't push it anymore (much appreciated!), said a polite goodbye and off he went. Next steps... register myself with the online customer service centre. This also went tickety-boo for the most part. I just entered my phone number and the account number on the card Jat left me and everything else was there waiting for me. The only annoying part in that process is trying to guess a username that hasn't been taken. I tried out like 5 of them before I found one. And each time I had to submit the form, then re-enter my information. Shaw, if you've got the coding in there to see if my passwords match, surely you can program a query to let me know if a username is available without having to submit the form. And it would make your process that much smoother. Same comment on creating an email address once I'm inside my account. Otherwise, like I said, relatively painless and so fast! And while I have a beef about businesses that only provide Shaw open as their wifi network for all customers, I do think it's a pretty cool initiative you've put in place for your own customers.

Worse customer service. They overcharged me, waited an hour to talk to someone, the guy barely…read morespeak English and had no idea what the hell i was talking about. Ugh!!!!

I hate all cell phone providers they speak in jargon I don't understand and there is an air of…read morearrogance to most employees.... but the team at the sunridge virgin mobile booth were amazing. They were friendly, helpful and didn't try and sell me things I didn't need. They didn't make me feel stupid and I really appreciate that as a consumer.

I have known this business for over a year now. I have taken cellphones to get fix, bought laptops,…read moreand requested help many times. I always had great service from the owners. They both have many years of experience fixing phones and computers. One thing I like is that they have 3 months warranty if you buy from them. Yes, they sell re-furbished phones, and some merchandise that is not the top of the line. But it is a growing business, run by honest and friendly guys. They deserve a chance to prove themselves. I will continue coming to get their help. China town is also very cool to visit here in Calgary.

Very good service fixed my iPhone 4s earpiece mesh for only $30! It looked just the same when I…read morebought the iPhone. Also I called and they told me come on in I was expecting a much higher price that $30 since you actually have to open the phone. Anyways it's a great place for cell phone repairs or any type of computer tablet repairs. Really enjoy this store definitely coming again to purchase there wide selection of accessories. Thanks to the team who fixed my phone and did a great job!