Normally OK, but going to change because I think about 2x per month they have problems they call…read more".upstream provider problem". Upstream is Rogers , which my neighbor has and his is working right now. I would not put it past rogers/shaw to do it intentionally to push people to their system. My problem is that I spent so much time getting rid of 3 shaw ( freedom) cell phones, cable tv, internet and landline in 2 different houses because they are just deceitfull liars, that I will not go back to them.

The price is good but the internet speed is extremely slow. I get what I pay for. Their customer…read moreservice is annoying. They keep hassling me to hook auto pay to my bank account. I told them no and then they sent me a rude email back. I told them to leave me alone or I'm going to cancel service permanently.

When you contact technical support at one of the big providers, their goal is to get you off the…read morecall as quickly as possible. The goal with Internet Lightspeed technical support is to solve your problem, however long it takes.

I'm now stuck in a bait and switch scam. I upgraded to the…read more1Gigabyte plan, but am only getting 500mps. Lightspeed internet has confirmed that I'm only getting 500mps. Apparantly, I gave up my 300 mbps plus free modem rental to upgrade to the new faster plan which they could not provide. Lightspeed Internet will not give me my old plan back at my old rate. I complained within a day of the switchover. They now want to charge me twice what I paid before for the same 300 mbps plan. A word of caution - never upgrade Whatever happened to customer satisfaction

Went to obtain a koodoo sim card for a prepaid phone plan. I was sold a koodoo sim card that was…read moreinvalid for koodoo prepaid plans. I returned 15 minutes later to ask why it would not activate. I was informed that koodoo sim cards and prepaid koodoo cards have different sims. I was refused a refund even the card was not activated, I was told that they don't sell cards for koodoo prepaid. No mention of there being two types is obvious on the koodoo web site. This is a nasty rip-off. I will not be using koodoo in future and will look to a less fradulent carrier. I am a senior and this kind of treatment is not acceptable. I will advise my friends and acquaintances not to deal with these people.

Came in here to upgrade my iPhone 7 and Mason was awesome. He got me into an iPhone XR and found…read moreout I was eligible for a corporate rate. He also got me a really good price on tv and internet so I'm basically saving $40 a month and getting MORE than I did with Shaw. Definitely go see him but call first. They didn't have the colour phone I wanted so it came next day. Thanks Mason!

Couldn't be more horrible. I asked to cancel my service. I missed a confirmation email and my…read moreservice ran (without me using it) for over half a year. I reached out to get refunded as they can see I didn't use the service at all and they wouldn't refund. In fact, they were going after money owed. Couldn't be less understanding, I hope they sink as a company.

Good service with 1st month free and free router. Prompt in delivery and service requestedread more

Got 25 megabit cable from them for a bit more than $30 a month. Bye bye Shaw with their ever…read moreincreasing rates.

We reached out to Orcas Online to provide a high speed cell internet solution at our home in…read moreEastsound. These guys are ON IT. So easy to work with...responsive...and committed to providing the best available service for a fair price. We are so happy we reached out to them.

Such a difference in internet service since my family switched over to using Orcas Online. Very…read morehappy with the customer service too. Rick is knowledgeable and always ready to help out. Highly recommend this company!

WiBand Communications is a boutique Enterprise Internet Service Provider working with clients to…read moreprovide them the most effective networks to run their businesses. Excellent customer service and creative solutions to provide them maximum value for their budgets.

From the owner: Our business specializes in business Internet service.read more

Tanner was a lot of help, super respectful, and very professional. Highly reccommend.read more

Far better than the store at pacific center you actually helped us unlike the other store who would…read morerather tell you to go online and do it. Well if you only have a phone and no other way to access the internet how would I do that? Anyways thanks Josh! Ironically on a side note my friend found his lost device. So glad to see that at least some employees actually care to do their jobs and not sit on their behinds scrolling on their phones for hours on end or to be bothered to help customers which is their job. That's the other store which I will never ever set foot in again even if he apologized or got fired for his poor customer service performance. Absolutely disgusting unacceptable unprofessional behavior and abhorrent service. From the store at pacific center what a difference shocking....

Horrific customer service from the manager, John, to his whole staff. From the moment you walk in,…read morethey will lie to you to your face with seconds of each other they will give you different stories. Different services, different prices and at the end of the day just feel like leaving the store altogether. Warning DO NOT USE THESE PEOPLE. They will lie and steal.