I have enjoyed being in contact with amc 911's back office and their instagram and facebook page …read more Fabian and kassi have been very helpful with finding information about this company. Ps Gabe's instagram video was very funny!

Excellent reputable company! Would always recommend for any structural repair work. Everyone there…read moreis professional and knowledgeable. You will be in great hands from start to finish.

We had an outstanding experience with this siding company--easily a 10/10 from start to finish…read more From the initial consultation to the final walkthrough, everything was handled with professionalism, transparency, and attention to detail. The team showed up on time every day, kept the worksite clean, and communicated clearly throughout the entire project. They helped us choose the right materials and made sure everything matched the look we were going for. The craftsmanship is top-notch--you can immediately see the quality in the finished product. What really stood out was how easy they made the whole process. No surprises, no pressure, just solid, reliable work done right. Our home looks completely transformed, and we've already gotten so many compliments from neighbors. Highly recommend to anyone looking for siding work--this is a company that truly delivers on what they promise.

We had an excellent experience with Reitzel, from scheduling the bid to the quality of work they…read morepromptly completed. Reitzel will be my go to for exterior projects.

I am the sole care giver for two medically fragile individuals: my brother who is a non ambulatory,…read moredisabled autistic adult and my father in home hospice who has stage 4 cancer. I am a 35 year old transgender woman navigating the damage and repairs after we had after a water pipe burst upstairs in our family home during early February. Up until today, the folks sent by Servpro have been solid, but this morning I was contacted by one of their subcontractors (Gregory Starling, from "Just One More LLC") who called and brought up their vote and politics for Donald Trump, unsolicited. He explicitly said he supports Trump, "for his business," which was shocking and disheartening: every one in my house is under attack by the Trump administration. From hospice care, to Medicaid funding, to my healthcare and legal rights to housing and employment. It's not a casual or welcome conversation to bring up Trump while we should be discussing material selections. I told Greg I did not think we could move forward with him because my family does not support politically fascist business; my grandfather fought in WW2 against the Nazi's and would turn in his grave. Then I got a call from the Project Manager, Justin. Justin explained Servpro's policies about not bringing up race, religion, politics, gender, etc. and we agreed that business (let alone delicate repair work in ones home) is not the place to discuss politics. He also told me there was no one else who could step in without adjusting the timeline, so I told him I wouldn't be 100% comfortable but that I can suck it up and work with Greg so long as he doesn't bring up politics again; the medical transport was already on the road coming to relocate my sick father during planned demolition tomorrow. My family is desperate and its been months of delays and I did not realize Greg would be the only option. So, I reconsidered and was willing to move forward after Justin reassured me there was a whole diverse team at Servpro... and it didn't seem right to blame the whole team for Greg's unsolicited political views. Then I got a phone call from the Servpro of Virginia Beach General Manager, Mr. Jason Cheracles. Mr. Cheracles was upset, if not offended himself, telling me at one point I am "what's wrong with this country" and informing me they would be "canceling the contract" and issuing a refund. I implored him to reconsider or reschedule, I even offered an apology for any offense and explanation that none of this would have happened if Greg didn't bring up politics and make it explicitly about his business. I understand that Greg's politics reflect on him, and if he so chooses, his business. That's his right, it is America after all. But I was shocked to see Servpro take the side of a subcontractor that violated their own policies against bringing up politics to homeowners. I was blamed and punished for Greg's violation of policy and trust, even after I was willing to set aside differences. Greg and Jason were the ones unwilling to reconcile difference or move forward. As shameful as it is: I begged. Jason told me there was no way to reschedule or work with anyone else either; that Servpro had other subcontractors but that he knew none of them would want to work with me. If you have an emergency, do not hesitate to call Servpro as they are a vital service. They employ A LOT of people, many great folks. Justin, for example. But when it comes to repair work and their subcontractors: beware. If they bring up their politics to homeowners and the homeowner bulks... this Servpro will not apologize, try to find a solution, or work with you... they will blame the homeowner and leave them with a broken house and the yellow pages. Even if the homeowner is disabled on their deathbed. I probably shouldn't have taken issue only to be willing to work it out afterwards, but I shouldn't have had to deal with politics *at all* and I am desperate to get our home put back together. Mr. Cheracles and Greg do not care about that desperate need. So, we will find another contractor.

We had a small toilet tank leak in a 2nd floor bathroom that went unnoticed in our home for some…read moretime that is until it started showing on the ceiling below in our foyer. ServPro was recommended by our insurance company but after I reached out to this specific location I was told they weren't even listed in my insurance's list of company profiles and they had wanted us to use a different ServPro. With that being said let's get into the the nitty gritty of why I am giving them a 1 - Star review: 1) ServPro set an appointment time and date and the evening before I received a voicemail stating they would have to reschedule it because they were understaffed; so to clarify they selected the date and time not the customer and yet they still had to change it. 2) I was told I would receive a call 20-30 minutes prior to their arrival. I did not receive that call, in fact the technicians showed up in front of my and then sat in their work truck for 10-15 minutes eating their breakfast and talking to each other, keep in mind I had my front door open and they could clearly see I was standing there waiting to greet/receive them, still didn't get them moving. One of the technicians was very professional, I assume he was the lead, the other looked less than thrilled to be working. 3) Techs did not wear or offer to wear any sort of mask/face covering while in my home, nor did they even attempt to social distance from me, as I was filling out paperwork one technician was literally hovering over me. 4)Techs did not wear any sort of shoe/boot covering or put down any sort of floor protector. They repeatedly walked inside and outside and the ground was wet so they tracked in wetness which I could overlook until they sprayed my subfloor with some sort of antimicrobial agent and I personally witnessed them walk through it and then walk all over the carpet right beside our baby's nursery. No big deal I'm sure it's "super safe" for a baby to possibly ingest. 5) They did not perform a very thorough vacuum of their work area upon completion of the job. Part of their job was breaking up and removing tile; well by not vacuuming well there were numerous sharp shards left on the floor for my family to step on and the baby to crawl on. 6) One of the craziest negative things that occurred was the technicians did not plug the open/exposed toilet flange and they had fans and dehumidifiers running in my home which created a vacuum and as you can guess pulled a lot of sewer gas into my home, again I'm sure that's great for a baby or humans to be breathing in, in general. They did however leave a couple disposable nitrile gloves in there for me. Called Project Manager (PM) to verify if this was standard practice and was told it was not but he did not seem overly concerned, he did however offer to send a crew out to plug the hole, I just opted to perform this "arduous" task myself. 7) Initial interactions with the assigned PM was decent enough but when calling him on his business associated phone number he would answer it with a "yeah". He did this to me and my wife; we had to be the ones to verify that we were in fact talking to the correct person and even then it was a painful phone call. What professional answers their business line "yeah"? 8) I was told by the Techs that the PM would follow up with me the evening they finished to discuss the next steps and the fact they believed the leaking water had spread under our tub. PM never called me as I was told he would and when asked about what his technicians said about the water under the tub he told my wife they don't typically remove tubs and he has no way to get under the tub to check the moisture....wait but that's why you were in my home to begin with!! 9) I was told by the technicians I would be provided hard copies of all documents I signed....still have no copies. 10) I was given a Customer Satisfaction Survey to complete...and by complete I mean right then with the technicians standing over me. How about a link to a third party company site to perform the survey instead of being pressured into it. 11) lastly, I was sent a DocuSign document that I attest to the fact this company dried my home correctly...well how do I know they dried it correctly, A) that's what they do for a living not me and B) if they did NOT remove the tub how can anyone be sure it's dry under it and along the three walls the tubs is enclosed by?

Called they took my name and number and Does not return phone calls. I guess it was too small of a…read morejob for them. It took another guy five hours to do.

Pipkin home improvements came to my rescue to help me with a few of my repairs, which included…read morevinyl repairs and my attic vents. He has also extended the repairs to fixing my outdoor gate, which was dragging, and also fixed the fencing that was attached to my yard. He has also helped me with getting a new toilet installed in my bathroom by referencing a good friend of his that could help me out at a reasonable price. It was absolutely amazing and wonderful of him to extend a helping hand to me. I would definitely recommend and refer him to anyone who needs home repairs. He did an absolutely amazing job, and the work was to a extreme quality.

I reached out to them on a Friday afternoon and they were visiting me on Monday to give me an…read moreestimate on the job. The technician that came was extremely knowledgeable and he even took off his shoes at the front door without me even asking him to. I'm very pleased with their customer service and look forward to working with them on my projects.

I called this company, also known as "Hampton Roads Home & Commercial Services" to get quotes for…read morean active leak and to redo plumbing in the home. I called several companies for quotes to get a baseline for cost and to see what options that I have. Typically, I am only given a timeframe when someone will come out. This company advised they would send someone out between 9am-11am. At 10:30am I received an email from Ryan stating that he advised his technician to leave because I "already have a plumber on site." I can understand if it was awkward or can be seen as troublesome if there is another plumber present. The timing was not ideal, but I did not plan for, nor know, that they would be at my residence at the same time frame. Technicians typically give a call when they are on their way and provide an ETA, not just show up. I never received any notice this technician was on the way, nor did I know the technician even came. Furthermore, he stated, "In the future if you call multiple companies it would be kind to let the company know so that they do not waste their time and money sending a technician out." I feel like this email was completely unprofessional. If there were any concerns about what was needed or if the company felt like coming out for a quote was a waste of their time, they did not have to send anyone out. Cecilia's Home Repairs / Hampton Roads Home & Commercial Services does not have to worry about me reaching out for any work.

Willy and his crew were fantastic! They were professional, polite, attentive to detail and the…read morefinished product is amazing. I was a contractor for 14 years and he definitely surpassed my expectations. I highly recommend them and would hire them again for another project. He started when he said and stayed with it until it was completed. Thanks Willy!!

It was 100 degrees all week, and they still arrived on time (or early), worked all day, finished…read morethe project on time and cleaned up before they left. I am beyond pleased with the work and the workers.

Overall very pleased with Virginia Beach Hydra Irrigation. The office staff is quick to respond and…read morecommunicate, although a bit brusque. They also rescheduled us twice. However, Aaron and his crew were FANTASTIC. They solved an issue with our sprinkler system in 2 hours that we have had other companies try to solve over the course of a year or more. The price is a bit steep but the quality of the work is worth it. Aaron is very personable and super competent and as long as he's at Hydra, Hydra will be our go-to irrigation company from now on.

I wasted my time calling and waiting for the estimator to come. Anthony came and I was supposed the…read morereceive the estimate within 2 days; one week later I hadn't received it; got in touch with them to see what was happening and NO REPLY. its very frustrating when you have a job like this and the business doesn't have the decency to contact you. I'm niit very impressed.

I had a great experience with Bill. He came out gave me a quote and was able to fix the issue out…read moreany hassle. He was straight to the point and his price was great.

Great service, good price! Came back to do some more repairs to the place. Always punctual and…read moreBill always gives us a reasonable price. He does his work carefully and quickly!