This review is for Radiation Oncology at VOA. My first appointment here was with the amazing Dr. Heather Jones. She spent so much time explaining everything in great detail. My treatment began quickly and the entire radiation team was wonderful for the duration of my visits. The facility is clean, comfortable and they run the treatments as timely as possible. read more

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When my late husband was a patient of Dr. Mark Fleming at VOA, their main office was in a business park off Northampton Boulevard near the location of the old Tidewater Tides ballpark. They have since moved to the new Brock Cancer Center on Virginia Beach Boulevard, the 2nd of the two newest additions to the Sentara Leigh campus. The location is on the south side of Virginia Beach Boulevard just west of its intersection with Kempsville Road. The entire staff was caring & nurturing. The nurses in the infusion room became familiar with their regular patients. Volunteers from a local organization brought around a cart with lunch boxes & soft drinks for both patients & the family member who was caring for them. Periodically a comfort dog would be brought around for those of us who found this soothing. No one provided better care than Dr Fleming, who completed his fellowship at Sloan Kettering Cancer Center in NYC. He worked closely with a Urologist who specialized in the same type of cancer. Their plan was a very potent chemotherapy before surgery to attempt to shrink the cancer & kill any loose particles before surgery. I got to know & trust Dr Fleming because my husband would fib about his symptoms. Therefore I had to be at every appointment. His treatment plan & the surgery that followed were successful. But my husband wasn't successful at giving up the cause of the cancer. The experience with the hospital's staff doctors was not good. So Dr Fleming was the doctor I trusted near the end. When I left a message for him to call, he actually came to the hospital to give me the news. He & the urologist he worked with were an exceptional team. About 10 years ago my PCP was thorough in diagnosing a problem & referred me to a Hematologist for a consultation. I freaked out when I learned that the Hematologist was with VOA, fearing the implication. His findings were that it wasn't an oncology problem. But he noticed I was severely dehydrated & immediately sent me to their infusion room for an IV. Even though it wasn't his specialty he was determined to find the root of the problem. After quite a lot of testing the problem was found. It was a rare food born bacteria that had to be reported to the Health Department so they could determine where I had contracted it. There was no need. I knew exactly the restaurant where I ate right before the problem began. It wasn't in Coastal Virginia. I am so thankful for VOA having taken control of solving & treating a problem so difficult to find & cure. Needless to say, this medical group comes with my highest recommendation. read more

I had the pleasure of meeting with Kaycie Cartwright PA in the VOA Care Clinic. Such a great experience. She listened to all.of my concerns, asked lots of questions & spent an entire hour with me. She put me at ease with her kind & caring attitude. She ordered tests that were scheduled immediately. When I left the care clinic I didn't have all the answers but I'm well on my way to getting them. I highly recommend Kaycie Cartwright PA to anyone that needs to be seen at the Care Clinic. Her passion for helping others is amazing. When I left I got a hug & felt like I'd made a new friend. read more

Doctors are GREAT! Customer service is terrible when calling. Billing depart is the worse. They don't want to provide actual bills. They say they are mailing statements and they never deliver. Emails don't work. Would be nice to have a portal to view the bills you are paying. read more

compassionate, caring staff from the custodial crew to the president of the corporation. The atmosphere is positive and the people who work at Virginia Oncology are highly skilled If you'll notice, the negative reviews are all about the phone service. I'll admit there's room for improvement with regard to the time you're on hold. But once you are in the door, you'll be treated like the VIP you are to them. The people who work there have dedicated their lives to killing the beast we call cancer. I can't thank them enough. read more

It's a cold morning here in Norfolk after a weekend of warm weather and sunshine. The checki in process was fast, efficient, and very pleasant. It was only a few minutes until I was called back to the lab, then the doctor's office. The flow from section to section is great. The best times for appointments are early Monday mornings. Any appointment in the morning is better after 8 and before 1130 because of the traffic flow on Virginia Beach Blvd. Everyone in this organization is top-notch. I love the positive energy that I feel when I am here. Thank you to PA Kathryn Sharp! Dr. Sharpe has a wonderful personality, and her thorough exam session makes me feel so comfortable. This organization cares about their patients. read more

Virginia Oncology Associates - Oncologist Near Me - Norfolk, Virginia

Terrible communication and front desk Doctors are good it's a shame that their people are so bad

The medical staff are ok. However they always seem rushed and don't want to spend any time explaining things. The admin staff, especially the schedulers, are terrible. Worst of any doctor's office I've been to. They never return phone calls, calls almost always go straight to an answering machine, are rude when you get lucky enough to get in touch with one, and they don't follow the doctor's orders. If at all possible, go anywhere but here for your care. read more

Well, I've been a patient here since late 2017. VOA is very through. Thru my treatment for breast cancer, I really got to know my team. Dr. Danso, Tina, Tracy, and Melody. Most of all, they got to know me. Dr. Danso saw me prior to my chemo treatments and took the time to escorted me to the treatment area. Making sure there was a chair for me. He and Tina were really compassion during my journey. Mel his Med assistant always smiling and caring. Everyone was always respectful and genuinely cared. I recommend VOA-Dr Danso if anyone asks about my journey. The office is super busy, I get circumstances occur during visits. I try and remember that to properly care for patients of any type, situation, or circumstances, everyone wants to feel that their time was well spent. Ask questions and get answers, not hurried along. Best wishes to anyone reading this. Keep faithful and no matter what TRUST GOD. read more

Virginia Oncology Associates - This location is so much more spacious then Lake Wright. Let's see what the wait is like..ughhh - Oncologist Near Me - Norfolk, Virginia

personally this is a response to the practice comment. I found your response to be very insulting to this person. it. follows on and confirms her comment, she is dissatisfied with your practice and professionalism and you tell her to reach out to you. you should be calling her and trying to figure a way to learn from this tragedy. terrible service. read more

It took me some time to write this review. My father passed away last year in August from stage four pancreatic cancer. The care and urgency that he received from this oncology group was horrendous. I highly suggest that if you are dealing with any type of cancer, please, by all means go to a different oncologist or if you can go outside of the Hampton Roads area. This area is not equipped with dealing with an aggressive form of cancer. The bedside manner and empathy of this group is nonexistent. The head of the oncology department came into my father's hospital room and said very nonchalantly that this is my second opinion, we can't do anything. Just like that. And abruptly walked out of room. Never at any time, did he try to pull us to the side and discuss it any further. Also, we were informed that the hospital was not equipped to provide on site treatment. I believe that a lot of hospitals in Hampton Roads is not equipped to handle this. Comfort care was never a concern with this oncology group. We asked over and over again how we can make him comfortable. We relied heavily on the palliative team through the hospital but you would think that this group would be able to help in that department. They do not care about making you comfortable , and also they just have a one size fit All treatment plan for everyone, when all of our bodies are different. read more

They just hang up on you if they don't understand you or phone signal is bad. Unbelievable rude people on the phone.

I bring my grandmother here to see Dr. Cross. He is ok as a doctor, but the process to even get to the point of seeing him is lonnnnnnng and sllooooowwwww. She is always scheduled for bloodwork first and then the office visit 15 mins afterwards. Why is it ALWAYS over an hr from the time we get there that she even sees him?? I get it...there are A LOT of ill patients in the waiting area...everyone needs to be seen. BUT if it takes this long, maybe they should change the way they are scheduling patients to come in. It feels like an assembly line when u check in until you leave. Kind of feels like you are just a number & less like a patient that they truly care about. Unfortunately, I don't have a choice in where she goes. If I did, I probably wouldn't bring her here. read more

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My father's oncologist didn't even know how to pronounce his last name. She left me a vm with condolences and pronounced it entirely wrong. Drs get to know your patients. They're people not numbers! read more

So far so good. I came here looking for a specialist for Gynecology because I have the BRCA 2 mutation which makes my chances of cancer higher than the average population (mostly breast and ovarian) so I'm looking for a specialist for advanced screening. Another BRCA friend had been for an initial consult with Dr. Squatrito at this office and liked him so I decided to see if he could be a good fit for me. I was able to make an appointment about a month out to see him (I had to have a referral from my primary care physician) and saw him earlier this week. We first met in his office for a consultation to talk about my medical history, family history of cancer, and go over any conditions or concerns. We probably spent a good 15-20 minutes in his office talking about my options, my care plan, treatment for the near future, etc. He answered all my questions and at no time seemed hurried or rushed. He was at ease and sitting comfortably in his chair. Then we did an exam and he suggested that for me, since I want to do advanced screening for a while, we do a transvaginal ultrasound and exam every six months starting with an ultrasound now. Fine by me because, as my insurance won't pay anything until I meet my deductible of $1500, and I already do advanced screening like this for my breasts with another oncology specialist, I have accepted I will meet my deductible for the rest of my life, so I agreed. I had already met my entire deductible for 2014 so I asked if we could get me in for the ultrasound before the end of the year (which was either the same day or the following day) before my plan reset and they were very nice and accommodating and managed to get me in the following morning at 9am. Everyone here was very nice (all the way to the receptionist) and I did not wait long for my scheduled appointment. Perhaps 10 minutes or so. The location was easy to find off USAA drive in the medical/business park area of Northamption Rd. The building has a bunch of other medical offices (all mostly related to oncology) and has plenty of parking and is relatively new and updated. Dr. Squatrito's staff were all friendly, Pam, his nurse, was a very nice lady who seemed very willing to help anywhere she could and she was very pleasant. She is the one who made sure I could get in the following day at 9am to utilize my met deductible for 2014 as much as possible to cover my expenses. Dr. Squatrito's personal office had various awards for his being chosen as People's Choice and Dr. of the Year and such - it was very reassuring. He has a personable and friendly bedside manner and he made me feel at ease. I hope that I have finally found someone who will be able to provide me the advanced screening I have been looking for to ease my mind while I navigate my new increased medical needs. If you are looking for an advanced screening office, or oncological care - I'd recommend this office. read more

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Great service during diagnosis and treatment. Very disappointed we never heard from Dr. Lee after they were notified of the patient entering the hospital, nor after the patient's death. read more

Dr Jones is absolutely horrible at keeping her scheduled appointments and for being on-time for her scheduled appointments! She is rude and impolite while caring for her patients. Furthermore, the front office staff is relentlessly rude even when they mess the appointment up. DO NOT RECOMMEND. read more

I understand that the doctors are used to this field because it's their job but Dr. Squattrito could be a bit more empathetic when breaking the news to his patients. When he told my aunt and I that there was no hope for her cancer to stop growing, that it metastasized too much, it completely broke my heart. What bothered me the most was the lack of empathy. I get that being straight to the point is needed, but there's different ways to break this type of news to someone. I felt like we were just another person on his schedule and that he needed to complete his productivity for the day. The only one that showed a little empathy was the nurse. RIP, Ninang. read more

This place is very well run. All of the staff that I have encountered have been very friendly, compassionate, caring and professional. They schedule all of your appointments for you, so on the day of your visit everything goes smoothly and everyone knows where you are and what you need to do next. They also make sure that you understand what is going on with you, they explain everything and give you info on everything, in case you forget what they said. read more

Virginia Oncology Associates - Oncologist Near Me - Norfolk, Virginia

I am not impressed with Virginia Oncology, especially Dr. Squatrito. My sister has been under his care for a few years now. I know her cancer is aggressive, but I feel he gave up on her when his procedure didn't work. As her health continues to fail, I feel it is difficult to get any help or questions answered from him or his office. I am extremely disappointed in this practice. They seemed to be more interested in their new office than in the care of patients! read more

Dr.Squatrito is my hero! He cares about people,trust me! V.O.A. is saving my life!! Thank God for my doc!!

This is a very caring organization. They try to make the environment as pleasant as possible. Believe me, even the seemly small things can make a difference to someone who is fighting cancer. They have very nice scenery and decorations. To my surprise, the atmosphere was not depressing at all. Tina Pryor was my infusion nurse the whole time I was getting chemo and maintenance treatments. Dr. Michael Danso was my doctor and Dr. Heather Jones was my radiation doctor. The staff there stay pretty busy but everyone seems to maintain a positive attitude pretty well. read more

Dr. Cross has been my primary doctor here. While I have no complaints about him I do have complaints about the long wait it takes to see him. It takes 5-10 minutes for bloodwork then you're sitting waiting to get weighed for about 45min to an hour, followed by sitting in the room waiting for the doctor for about 1-2 hours!! The doctor visit is all but 15 minutes. I understand there is a lot of patients that come there but they definitely need to hire more doctors so patients are not waiting 4 hours to be seen or schedule less patients in a day! read more

Do not use this practice unless you have lots of time to sit and wait and have a flexible schedule. They seem to have a problem with scheduling. My dad is treated there. He has had several occasions where he had a printout from them showing he had an appointment but when he showed up they insisted he did not. Wait times to see the doctor run 1.5-2 hours or more. read more

This was one of the worst experiences I've ever had with a medical practice. It's like a factory, with dozens upon dozens of sick patients waiting in a maze of waiting rooms. Dark hallways, stained walls, very depressing. I waited an hour for the doctor (Dr. Goudar), and had to go back to work before I could see him. No one on the staff could explain to me what I was there for, which was unclear to me, or what it would mean if I had to leave before the doctor was available--and it turns out they had screwed up the information from the referring doctor, so they didn't even know what I was there for (I found this out from the referring doctor when I called them after I left Va Oncology). I paid a $50 copay for no answers, no information, and had to leave without seeing the doctor. They even tried to talk me into getting the lab work done for the wrong thing--which I'd have to pay for out of pocket. Avoid this practice. read more

This provider was disrespectful towards my friend from the first contact in the hospital. This provider is refusing to schedule a breast biopsy unless she comes in to the office first, though he saw her five days in a row at the hospital. This provider is refusing to continue her pain medications until she can get in to the office leaving her in serious pain because the cancer is in ALL of the bones of her chest, back, hip and right leg. My friend has 4 broken ribs because of the cancer, she weighs 400 pounds and cannot be moved easily. I can't get medical transport without a doctor's signature and this doctor won't sign the form until he sees her AGAIN - five days in a row was not enough for him!!! Not enough money he means. They don't care. They have "policy" that is more important than people. They are set up to maximize their income but not help real people with real problems. I would not recommend this practice to anyone for any reason. read more