Another disastrous day at Sentara Leigh Hospital yesterday! Their lab is the quickest place to get…read morebloodwork. Checkin is easy. The waiting area is large and comfortable. the last time I went, we drove up to a platoon of First Atlantic Restoration vans. We learned that there had been a bad water leak. All outpatients were being sent to the nearby Brock Cancer Center. Lab & Check in personnel from Leigh had also been moved over to the detour location. When we drove up yesterday the front doors were blocked. There was a large sign pointed south that read entrance. We drove around the building and found no entrance. On the way back a person was walking down the sidewalk. She pointed us to the one door that could be entered. It was obstructed from easy view by the large entrance detour sign. Walking in I found so much completely different. One was first sent through security, which had never been in the lobby of Leigh. My purse was searched before I went through a scanner. The front area, which was previously a nice large entrance and desk, was now covered in plywood. The employees have always been nice and friendly. I was called back into the lab just as I finished registration. My regular bloodwork was done quickly and I prepared to leave. Sitting down in the main lobby I texted my ride that I was done. Of course I took a few pictures. When I picked up my purse I glanced at my arm. Blood was pouring out from the bandaid that covered what is normally just a needle prick. It was all over my arm, hand and shirt. Stunned, I finally moved when the really nice Security guy told me I'd better go back to the lab, Returning to the checkin area I asked if they could buzz me back in. They also stood there stunned before one asked if I had just had lab work done. When I affirmed they finally took action. The same person who drew my blood cleaned me up & used a big wrap around bandage on my arm. She said she had thought it would be fine. I really expected more of an apology. Thinking back I did remember that she had the drawer open a little longer than usual deciding what to use. Did she use the wrong size needle? Now I'm a little worried about the level of staff experience, which I've always counted on before. Even though the bandage was tight I was afraid to take it off until last night. I'm a regular at bloodwork and IV's. I have absolutely no problem with needles or having blood drawn. But today the inside of my arm looks like someone slit it with a knife. There's at least a one inch line where there should be an almost imperceptible prick or some bruising. I'm really debating as to whether I should change my preference for lab work.

This revue is strictly for their outpatient lab. This is clearly the best place for lab work and…read moretesting. The staff is quick, caring and efficient from check in to technicians. The facility is always clean and nicely decorated. I highly recommend them.

My son was taken to CHKD after having a seizure and every single person that took care of him was…read moreamazing. He was seen in the Emergency Department, the Pediatric ICU, and in the in-patient Neuroscience unit, along with being seen by doctors in Endocrinology. Every single person, from the nursing care partners, to the nurses to the doctors and specialists, were fully engaged in his treatment and care. They provided regular updates on his status and the treatments he was receiving. Their professionalism and dedication made this scary experience much easier to deal with and I was confident that my son was receiving the best care possible. In addition to the amazing medical staff, the rest of the CHKD staff was very helpful and attentive as well, to include the dietary specialists, the intake registration, the janitorial staff, the Chaplain, the pharmacy and the integrative care team. I've never had such a positive medical experience in my life and I really want to thank CHKD for helping my son through this difficult situation.

My son underwent an adenoidectomy, tonsillectomy, and pharyngoplasty on July 1, 2026. The surgery…read morewas successful, and I am incredibly grateful to Dr. Baldassari. She was exceptional, as was Ryan, the registered nurse who cared for my son in the post-operative unit. About a week before surgery, I was informed that only one parent would be allowed to stay overnight. After surgery, we were transferred to 7C - POD A, where Mikayla was our registered nurse during the day shift (7:00 a.m. to 7:00 p.m.) on Wednesday and Thursday. I was told my son would need to stay overnight so the medical team could monitor his fluid intake and ensure he was able to take his medications. When we arrived in Room 718A, I noticed there was another patient area on the opposite side of a curtain. I asked Mikayla if another family could be assigned to the room, and she confirmed that they could. Since there was only one bathroom, it would also have to be shared. I immediately had concerns about this arrangement. There was very little privacy, and I did not feel comfortable or safe not knowing who might be staying on the other side of the curtain. Sharing a bathroom with another family also raised concerns about sanitation. After we settled into the room, Mikayla brought in IV Tylenol and explained that the physician had ordered Motrin to be given orally, which made sense because they wanted to monitor my son's ability to swallow. However, I mentioned that Ryan and Dr. Baldassari had both informed me that my son would also receive a steroid to help reduce swelling in his throat. Mikayla was unaware of this medication at first, but after I explained what I had been told, the steroid was eventually administered through his IV. At approximately 2:30 a.m. on Thursday morning, another family was admitted to the other side of our room. It appeared to be a husband, wife, and their child. My concern is this: if I was told only one parent could stay overnight, why was it acceptable for two parents to stay with another patient in the same room? In addition, I could clearly hear conversations regarding that child's medical care and upcoming procedure. This was a significant violation of patient privacy. Sharing a room separated only by a curtain, along with sharing a bathroom, did not seem appropriate from either a privacy or sanitation standpoint. Unfortunately, my interactions with Mikayla became increasingly uncomfortable. I felt that she became visibly frustrated with me. She rolled her eyes, and her tone of voice changed after I expressed that I did not want to stay another night with my three-year-old son. I understood the medical team's concerns because my son was reluctant to take his Tylenol and Motrin by mouth and had not met the required fluid intake. He drank approximately 190 mL instead of the required 300 mL for discharge. However, I explained that he is only three years old, had just undergone major surgery, and was not in a familiar environment. I assured her that he would likely drink more and take his medication once he returned home. Later that morning, after I asked when the doctor would be coming by, Mikayla stated that the physician had already seen me. I explained that a doctor briefly came into the room around 6:00 a.m., which startled me because I was asleep, and I was not under the impression that another overnight stay would be necessary. I politely requested to speak with the physician again. Mikayla appeared irritated and responded that she would send the doctor a message herself. After breakfast, Mikayla returned and informed me that she was preparing my son's discharge paperwork so we could "skedaddle." I found that comment to be unprofessional and inappropriate when speaking to a patient's family. While reviewing the discharge instructions, she repeatedly asked me, "Make sense?" I felt that her communication was condescending rather than respectful. I already had Tylenol and Motrin at home, but Dr. Baldassari had informed me that a prescription for Dexamethasone would also be sent to our pharmacy. I asked Mikayla whether that prescription had been sent. She stated that she was unsure and would contact the physician. After we packed our belongings, she returned and asked which pharmacy we used instead of confirming that the prescription had already been sent. I explained that we live in North Carolina and asked that it be sent to our local CVS pharmacy. I never received a notification from the pharmacy that day. The following morning, July 3, 2026, I contacted the hospital and spoke with the charge nurse on the morning regarding the prescription for Dexamethasone. The charge nurse searched the system and told me the prescription was sent to CHKD outpatient pharmacy located downstairs in the hospital. I informed her I told Mikayla before I left yesterday and I watched her right the pharmacy down to send the order to due me living in North Carolina. The charge nurse explained it wasn't Mikayla's fault.

I traveled to VA to see my great nephew, who was born in June. Upon arrival, I had to stop at the…read moreguards post and complete a form in order to drive onto the hospital campus. Once I passed the background check, I was given a parking pass valid for the next few days. I parked in the parking garage as instructed by my nieces husband. I got turned around the first time, and it took a little extra time to find the maternity ward. But the next time it was easier and I never got lost again lol. On one of my visits, I walked through the oldest structure on campus which was the original hospital built in 1827. This is the oldest military hospital in the US. It still had the original stone exterior (outsise of original hospital) which had been closed in with hallways surrounding it. I checked out some cool paintings throughout the hospital. I learned a lot of history by reading the captions of the paintings. This biulding was turned into an administrative building. The campus was huge! And very pretty as it sits on the bank of the Chesapeake Bay. There was lots of green space which was beautiful.

On June 1, 2026, at approximately 11:00 p.m., I overheard a conversation involving a female nurse,…read morea male nurse, and MORRISONPONCE, DAPHNE PILAR, MD, regarding a male patient. The discussion appeared to involve the patient's private medical information and was conducted in a manner that sounded more like gossip than a legitimate clinical discussion. Before the physician became involved in the conversation, the female and male nurses referred to the patient by name and appeared to access or review his medical chart while discussing him. During the conversation, they discussed details of his medical condition, treatment history, and other information that appeared to come directly from his medical record. The female nurse stated that the patient had arrived at the hospital earlier that morning, between approximately 9:00 and 10:00 a.m., because antibiotics previously prescribed by Sentara Hospital were not improving his strep throat. She further stated that the patient had remained in the waiting room for approximately seven hours and discussed delays related to his testing and/or retesting for strep throat. The nurse also mocked the patient for crying and becoming emotional while seeking care for his worsening condition. The tone of the discussion appeared dismissive and disrespectful toward the patient and his medical concerns. Additionally, the female nurse stated that she had not documented everything that had been discussed or communicated regarding the patient's condition in his medical chart. The statement was made in the context of discussing the patient's care and raised concerns about whether relevant information had been omitted from the medical record. The conversation further suggested that concerns raised by the patient may not have been fully reflected in the chart, potentially affecting the evaluation and timeliness of his care. The fact that the patient was identified by name, that his chart appeared to be accessed and discussed outside the context of direct patient care, and that multiple healthcare professionals participated in the conversation raises serious concerns regarding patient confidentiality, professionalism, and compliance with healthcare privacy standards. The statements regarding prolonged waiting times, delayed testing, and incomplete documentation also raise concerns about the quality, accuracy, and timeliness of the care provided.

The care is great but i can never reach anyone at the practice. They do not answer their phones and…read moreare very slow to respond the MyChart messages. if you need to speak to someone then you are very much out of luck.

8/23/20: Here with an elderly family member who has a cognitive impairment that I told the nursing…read morestaff about twice & they still won't allow me to accompany her. They whirled her away & wouldn't let me even talk to her. I will definitely be filing a complaint because their sign clearly says an exception can be made in this instance. Who knows what they are doing to her back there? She is all alone & I'm sure she is afraid. I HATE THIS HOSPITAL! I asked the nurse guarding the front door to speak to a manager over her & another nurse came out being of NO ASSISTANCE & blaming Covid for all of this. I really don't care. I only care about THEIR SIGN which shows the exception that I clearly meet. How do you take someone who has a memory issue away from the 1 person that cares for ALL of her needs? They told me if the dr needs to talk to me, HE will call ME. WTF??? They are back they asking her a million questions, I'm sure. She is going to get flustered and upset, causing her to have even more of a medical issue than the one I brought her here for today. This place has no clue how to handle the elderly or their families during this Covid epidemic. I will never bring her here again & I'm filing a complaint everywhere I can. 8/24/20: Updating after my family member's discharge & have updated the rating because of the communication I've had with the nurse and case manager. My family member was very distraught not being able to communicate with me while in ER, but as soon as she was placed in a room, the nursing staff their helped her call. I don't know why the people are so nasty compared to the ones who handle inpatient stays, but I appreciate them trying to help her. Feeling defenseless while in physical pain is not something I wish on anyone. I'm glad she is going to be on & is back with me. I still would think a million times before bringing her back to this hospital's ER.

My mom fell on Nov. 29th and broke her hip. She was taken to a hospital 3.5 hours from her home…read more For two and a half weeks the hospital case worker and myself worked with the admissions staff to have my mom admitted for rehab. During this time, Lake Taylor provided a list of check boxes that needed to be completed before they could take her. Everytime we checked all the boxes, they added another requirement. After tons of work and time on both my part and the case manager, Lake Taylor informed us yesterday they could not accept my mom. This was an extreemly frustrating process. To go through all of this and be told they don't have a bed is just not right. I feel as if they just didn't want my mom. There was very little communication except to tell us they needed more information and they couldn't take my mom. I can't say what the care is like, but if it is anything like the admissions department, I wouldn't recommend it.

Lake Taylor is a phenomenal facility with caring staff. There is no better place to be than Lake…read moreTaylor!

The front desk personnel was very nice! You have to be buzzed in....plexi-glass between staff and…read morevisitors. Hand sanitizer available. Very thorough. First time coming here to pick up paperwork (yes they check ID) and it's Military Circle Mall!!!!! Best part. You can go shopping right after! Plenty of parking and it's right next to Ross!

This review is for the Sentra Princess Anne Advanced Imaging Center and Comprehensive Breast Center…read morelocated in Building 1975. All of the staff from registration employees to technicians and doctors were kind and clear with instructions. I felt that I received great care with compassion. The main waiting room area was pretty full with people waiting to be called to complete registration, etc. There is a bathroom in the waiting room. The facility itself was very clean in all of the spaces I was in for that day. The only difficulty I have found with this building is parking. Give yourself extra time to find a parking spot.

My OB deliver here, and this is where I had my baby. Meant to take a tour beforehand but baby had…read moreother plans. My labor and delivery day nurse was Nicole and I absolutely loved her. She was respectful, patient, and incredibly positive. She explained things to me in a way I understood, and she tried to keep the mood light even though she knew I was in pain. She checked on me often and made sure I was as comfortable as I could be. This isn't my first rodeo giving birth, but I can say she was the best L&D nurse I've had out of the four times. Mother and baby unit was also good. Bed was uncomfortable and I couldn't wait to leave. They were so accommodating though because I had really bad anxiety with the idea of baby leaving room without me. My night nurse, Marie did the hearing test in the room for me, and I was so thankful. My discharge nurse was Anne, and she was great for the time I had her. Funny and reassuring. I enjoyed my experience here with the nurses and recovery.

Bon Secours has been my go to for ER care when needed. I recently visited Bon Secours Health…read moreMedical Center in Harbourview, Suffolk, Va. and was very disappointed with the lack of patient privacy during my visit. Due to ongoing renovations, patients were seated and treated in the hallway. While I understand that construction can create challenges, there was little to no effort made to maintain confidentiality. Doctors were openly discussing patients' medical conditions, concerns, and treatment plans within clear earshot of others. Sensitive health information should not be easily overheard in a public hallway setting. Is it not important that healthcare facilities have a responsibility to protect patient privacy, even during renovations. I hope the administration addresses this issue promptly to ensure patients feel safe, respected, and protected when receiving care.

DO NOT GO HERE FOR LABS! They do not respect your time. 8:30 appointment. Check in at desk and…read morelady tells me to use the automated check in. Wait until 9:00 a.m. to make sure the machine worked. Lady tells me "they'll be with you shortly to register you" WHAT??? It's now half hour past my appointment and I'm not checked in? I need to go to work people! At LabCorp (or where I used to live for that matter...) you walk in and you're out within 15 minutes of your time. What kind of craziness is this? I left. Please note - I previously tried to have lab work at one of their offices but fasted for nothing because their system was down. This is twice I haven't been able to complete basic labs due to bad customer service.