I am so tired of dealing with this moving company that I didn't even use! Anyone looking for…read moremovers, DO NOT hire Wall to wall movers or Matt Wall. I paid a deposit and cancelled weeks in advance. He will not respond unless I threaten him. 2 months later, I finally get a refund and it was only partial bc he had to wait for stuff to clear and told me I would have the rest by the end of last week and once again, he isn't responding. Awful customer service and terrible way to run a business!

I had scheduled a move date for 8/12 and paid the deposit of $199. I had to cancel the move and…read morecalled well in advance of the 48 hour notice that their policy says is needed for a refund of the deposit. I was told the deposit would be refunded to my account but could take up to 7 days. After 10 days (8/17) I called and spoke with Paul who said that the refund was processed and should be in my bank account in a few days. I have since tried calling and sending emails but have not received a response. Based on how I have been treated and have still not received a refund, I would not do business with this company.

They destroyed my Frigidaire front loading washer by flipping it end over end to move it up the…read morestairs from the basement. I asked for my small freezer, dryer and the front loading washer to moved upstairs when I ordered the move. They did not use any kind of doily or straps. The two men who were send to do the job hand carried the freezer and dryer up the stairs then the man who had gone over the order with me to sign when they arrived (a half hour late) came and told me they could not move the washer because it was too heavy for them to carry because they could hear water still in it when they tried to move it. I had to tell him all washers that have been used have water in the hoses and such after they have been used. You have to drain them into a bucket and then put them on a doily and tilt it to allow as much water as possible to come out. He said they did not have a DOILY. Professional movers knowing they had a job order to move appliances came to do the job with no doily????? He asked me if they could run a quick cycle to see if that would get less water. I told him to go ahead but it wouldn't make it lighter even though I knew those thirty minutes increased my bill. After thirty some minutes I hear a load slapping noise coming from the basement. I was told they were moving the washer which confused me because there was nothing about the washer that it should have made that noise being moved. The slapping/ banging noise continued until they got to the top of the stairs when I discovered the cause of the noise...my washer with glass in the door was being flipped over and over again to move it. When they sit it down you could see the door all cockeyed. I went over and told them they broke the door. They tried to tell me it was already broken. I guess they did not know that a front loading washer will not work if the door is broken because there is a senor in the latch. They had snapped the latch insert with the hook in half so that the hook part was in the door sensor and the rest of it was still attached to the door. To make a long story short the drivers tried to say the machine was broke before they started moving it. The boss at the office told me my washer was worth only $50.00 to $100.00. She took 15% off my bill. Afterwards I called my appliance repairman and he said the washer is ruined because flipping didn't just break the door it caused the water and oil in the different components to go all over the inside including the new computer board ($ 400.00 with labor) I just had installed two months prior. The boss Kelly told me she just bought a brand new front loader for $500.00. My washer had all the bells and whistle but steam and I paid close to $1600.00 when I bought. Then to top everything off when one of the movers who did all the damage left we heard him complaining because we didn't TIP him. DO NOT USE these people to move your stuff. They don't know what they are doing. (P.S. the contract they have you sign when they begin working states if anything get damaged their remedy is to give you 60 cents per pound for it and you have to sign waivers about your electronics, lamps, TVs etc so that they are not even covered under the 60 cents per pound policy. )

These guys really should not be in business. They broke and damaged several items and said it was…read moredue to the way they were packed. They were the one's that packed it! I hired them for both moving and packing. Several things ended up missing (tools, etc). Just a really bad experience and do not deserve your business.

Hard working, Punctual and very helpful. We booked them a couple weeks in advance and were very…read morethankful for the confirmation call the day before. The guys, Jeff and Jordan were right on time and jumped right in. We moved from a 3 floor walk-up so there was many trips up and down... Originally figured 2 hours and it turned into 4 hours. They were flexible (and so was their job after us) so they were able to finish everything up for us in the extra hours we didn't expect to need. Thanks again! Hopefully we aren't moving soon but if we do, you will be our only call!!

I've been contacting the number I have with zero response. I had a move in Butler beginning of…read moreJanuary. The 2 men who moved us were great and I wanted to make sure to mention their names so they got the credit they deserved, but I sadly forgot their names. I've tried calling and the voice mail is full. Please reach out to me so these boys can get their free day off because they deserve it!!!! On time, courteous and professional.

I used them to move from NE OH to southern California. It was a large move- a 12,000+ lbs load. It…read morewas the most pleasant and stress-free moving experience I've ever had. There was some minor damage to a wood chair but nothing else was broken or damaged, so I think that's pretty damn good for a cross-country move. Greg was super friendly and responsive and I would highly recommend doing business with him. You couldn't ask for a better full-service moving company. I'm moving again and wish I could use Carney Mcnichols but I'm using another United vanlines out here in CA that Greg referred me. Highly recommend them!!

I moved from Boardman, Ohio to Florida. Very pleased with my Moving experience!! The men who packed…read moremy house were efficient, they certainly didn't skimp on the wrapping paper : not one item was broken! When the Van arrived at my new address, both men were organized and made sure each box or piece of furniture was exactly where I wanted it. There was one article I wasn't sure made it, and Both men helped me open a few boxes till we found it! I also had my car shipped down AND it arrived in 2 days!! Greg was also very helpful - he contacted me if there was to be any changes in what we discussed. I also would highly recommend them!!!!

Lynn is very professional and has an amazing work ethic. We hired him to tile a very large family…read moreroom. He did a fantastic job. We would hire him again if the need arises and we recommend him to others.

Would not use unless they are giving you an awesome deal and guarantee all items can be delivered…read more Would not let me do a Zero. Did not use. 3 trucks and 6 mean and still they did not deliver all my items. Told me they could move me after looking at my place and the day of service did not do so and left an hour before time. They also made and excuses On why they could not move my other items. Said they would give me a deal and did not. Also called back and wanted to charge me more for services they did not do right the first time. Telling you 1 thing and doing something else not cool. Toya M

Used them twice actually. Obviously they did a good job the first time, so I opted to use them…read moreagain. Movers were on time, professional and hardworking. The only reason why they're getting 4 and not 5-Stars is the fact that they're a smaller company and unlike the larger companies, they're "Regional" and not "National" so if you're planning on moving to California or somewhere super far away like that, they won't be able to accommodate you. Would definitely move with them again and would recommend most definitely.

I can't say enough about the great service we received from Dave and John. They are two friendly…read moreand personable young men and they work with such speed and yet with great care to your items.We used them twice and would definitely use them again and have recommended them to all our family and friends. They are the absolute BEST!! Thank you guys for all of your help with our move.

fast efficient clean. I can't say enough about how great this experience was with Murphy's moving.read more