This is a shout out to Mary S. from Thedacare who is a nurse treating my Mom "Lorna". Thank you…read moreso much for coming by the nursing home for my mom's birthday. She really appreciated the fact that you came accross town to say hi and brought a gift. Thank you, Marc

Stay away from this company! We contracted for a specific day and time but they were coming random…read moretimes and days with no notice. They never stayed the full 3 hours but always charged for it. The service was cancelled over 2 months ago and they are still charging us. What a scam preying on the elderly.

I found that Home Instead is a great place to work and our clients well taken care of by being able…read moreto focus on their individual needs in their own home. As an employee I was able to communicate with my manager and scheduler when I had a question to ensure the safety and well-being of the clients. This was my first and only job where my employer actually cared about me, offered to help me when really they needed help covering shift, and checked up to see how I was doing after having a difficult year. I would definitely go back to working there after having time off to handle some difficult thing. They are great with matching up clients and caregivers. Great fulfilling place to be employed.

Very unprofessional: treats the staff horribly and looks for every excuse to not pay them. Blames…read morethen when scheduling is wrong; doesn't want to pay on time - if at all. Not even sure they have a valid license to operate anymore since they change names constantly when they get in trouble or get too many bad reviews. Stay away from this company!

From the owner: The caregivers at ARC Angels Senior Home Care are committed, above all else, to helping seniors…read morelive with dignity and respect within the comfort of home. That's why this Appleton, WI-based senior care provider has become a favorite within their local community. Known for staffing compassionate caregivers who specialize in senior care, the team at ARC Angels Senior Home Care prides themselves in helping patients with a variety of activities for daily living. Personal Senior Care Services Many seniors who work with caregivers from ARC Angels Senior Home Care just need a little bit of assistance with daily activities. Their caregivers help with the basics, from bathing and dressing to personal hygiene or assistance with eating and drinking. Their caregivers are also available for incontinence care and help with bathroom use. Home Care As a senior, it can be difficult to keep up with general home maintenance. ARC Angels Senior Home Care will lend a hand with basic home care tasks, including pet care, plant care, light housekeeping, yard work, trash removal, laundry, and closet organization. If you have errands to run or shopping to do, their caregivers will join you to lend a hand. Companion Services If you or your senior loved one is in need of companionship, ARC Angels Senior Home Care has plenty of caregivers who are perfect for the task...

Posting this review on behalf of my family. My grandmother was in the care of Home Care…read moreAssistance. Below is the review of my family members who were present. Our mother took a precipitous drop in her health two weeks ago. We contacted the HCA office as one of the providers we would consider for her hospice care. When we met with Alyse to both interview her and get a feel for how the organization does business, we were unanimous that HCA was the care provider we wanted for our mother. The office and in person experience was excellent. As to communication and care, I cannot say enough about the professionalism, compassion and consideration of both Alyse and our caregiver, Melissa. In the midst of a very difficult time and circumstance, they both elevated the level beyond the expectations of our family. Sadly, our mother died shortly after care was provided, but it was gratifying to have stellar care during her last days. Thank you so much for helping us and lovingly serving our mother. I unreservedly give a 5 Star review! Blessings, CM

I would give more stars if you had a higher rating scale. Excellent efforts by the staff!!!read more

They don't let you know the rules right away. You are just supposed to guess at it. Don't get me…read morewrong, most of the staff is pretty good but there is one that is mean, rude and unhelpful. So far, of the residents I talked to, none of them like her. I guess they are afraid of her. Bad enough having to live in a place like this but then to be treated this way....

If I could give this place zero stars I would. let's talk…read moreabout the owner Patricia Manley for a bit. Patty spent a good 2.5 years trying to get me to come work for her. Usually when she hit me up I was working elsewhere and making good money. Finally I came to a point in my life where I was tired of full on facilities and missed the homey feeling of group home types. I was hired on immediately. Most of the residents were pretty cool and the work wasn't overly hard. What I wasn't expecting on my 1st day (with no training) was to be asked to stay almost a full extra shift after mine. Someone didn't show up, didn't call etc. I told patty that I needed to check on my dog. I made the necessary arrangements and stayed. At about midnight the person who was supposed to be there showed up at midnight. She was not dressed in proper attire and was high on something other than some weed. It was left up to me to send her home.....cool I took care of it because patty was tired and she was my "friend" fast forward to payday....I get my check and it's about 100.00 less than it should be. Turns out my very 1st day of work she paid me "orientation pay" for that entire 14 hours I stayed.....I was not happy and I made it clear. Also my name was spelled wrong on my check so I couldn't even cash it. Getting her to fix that was like pulling teeth. A few days later I go into work as scheduled and I walked into an entire shit show. Food wasn't prepped, someone was moving out, she's yelling at said person moving and I'm expected to do everything that should have been done, plus pass meds, plus cook dinner, plus help the resident move/pack I also had to do all of the toileting, set the table and serve dinner BY MYSELF.....I made it happen. Got everything done and clocked out on time. All my charting was done too. I go to the bathroom after I clock out and when I'm done I snap a pic of myself because for once I feel pretty. It's in the bathroom there's no residents, I'm clocked off and we are allowed to have our phones on us. I post it on Facebook at midnight. 2 HOURS after my shift is done. The next morning I wake up and see that Patty has commented on my picture. She says "no more taking pictures, then lol"underneath it. I figured she was joking so I responded with pffftttttt ‍no big deal. Nope I was wrong she was very salty. I informed her I was not on the clock and it shouldn't be an issue. She had no issues with anyone else doing it but when I did it there was an issue. So the next day I'm with Nora Otto and we are at the VA for my appointment. Our co-worker Kendra is messaging Nora asking if she would stay if I "hypothetically got fired" fast forward to the next day she fires me via text. Friday....was supposed to be payday and I have yet to be paid.....what a fun journey. Feel free to share this post. I don't want others to go through what I've gone through.