My Husbands PC is Sandralee S Quade, APNP. We even had to get another insurance just to keep her…read morebecause my husband loved how she cared for him. Then a month or so he went to see her again and she told him to tell his SOB story to a therapist? What is the deal? Don't like your patients don't be in this career. Very unprofessional.

Screwed up my boyfriend's feeding tube twice, ignored his throat cancer while in the hospital. One…read moredoctor told him to go on hospice cuz he will never make it to surgery. Come to find out they should have started radiation first before surgery. He know will never speak again cuz it's completely covered in cancer. Some nurses cares others don't give to rats butt about the patient. Will never trust them ever again

Posting this review on behalf of my family. My grandmother was in the care of Home Care…read moreAssistance. Below is the review of my family members who were present. Our mother took a precipitous drop in her health two weeks ago. We contacted the HCA office as one of the providers we would consider for her hospice care. When we met with Alyse to both interview her and get a feel for how the organization does business, we were unanimous that HCA was the care provider we wanted for our mother. The office and in person experience was excellent. As to communication and care, I cannot say enough about the professionalism, compassion and consideration of both Alyse and our caregiver, Melissa. In the midst of a very difficult time and circumstance, they both elevated the level beyond the expectations of our family. Sadly, our mother died shortly after care was provided, but it was gratifying to have stellar care during her last days. Thank you so much for helping us and lovingly serving our mother. I unreservedly give a 5 Star review! Blessings, CM

I would give more stars if you had a higher rating scale. Excellent efforts by the staff!!!read more

I love the few Aurora doctors I have, but I will NEVER again go to their ER. I was wheeled in…read morescreaming in pain, was made to sit through intake as I'm screaming, and I was wheeled out screaming an hour later after being treated like a drug seeker. Two days later, I was taken by ambulance (still screaming) to Ascension Mercy and was admitted immediately for intractable pain. Apparently, Aurora needs an acute diagnosis in order to provide care and, if they can't get one from an x-ray, off you go. I never saw a doctor, only a PA who was cold as ice. I asked for a neurosurgeon and she said they didn't have one. The ORAL medication given to me while there was laughable. I was discharged because there was "nothing else they could do." Now I'm sure they have their protocol and probably followed it to the letter. But therein lies the problem. I felt, and told them, that this was cruelty to allow someone to suffer so horribly and do nothing. Are the policy makers completely devoid of empathy? Or does the DEA have its foot on the neck of healthcare? I don't care which, the result is the same. We lose. Ultimately, it is Aurora's loss. Ascension had me inpatient for a week, they gave me what was needed to help control my pain, Ascension at Home was there for me when I was discharged, and I am in my third month of PT. Their care was just that...care. Wonderful doctors and nurses. I had intended to change my PCP as I moved a distance from where her office was located. I was looking at Aurora because I had my cancer care there and they were wonderful. I also have an endocrinologist there who I would follow to the end of the earth. But I've chosen an Ascension doctor because I would NEVER again go through Aurora if I needed an ER. To add insult to injury, they've been billing me since January $1000 for that visit. I may reimburse them for the two tablets they provided me, de minimus as that is. I gratefully paid for the cancer care, and all the specialist's copays, but I will not pay to be treated like a fake and a junkie, much less left to suffer. Worst experience ever.

Went on vacation and forgot my critical heart medication. I SCREWED UP! Called my Advocate Aurora…read moredoctor after hours to get a prescription sent to a local Pharmacy. The triage nurse that answered clearly understood the situation and promised a response in a couple hours. They finally responded FOUR DAYS LATER! By then I had called off the vacation, returned home and taken the needed medication. UNBELIEVABLY POOR CARE!

Zero stars. Thedacare and Dr Terry are fraudulently upcoding and charging an extra office during…read morewellness exams. They intentionally ask you questions just so that they can bill your insurance for a second visit. Horrible and they should be ashamed of themselves.

I moved here from another state and was referred to a specific doctor who happened to be with…read moreThedaCare. I am so happy to have gotten into the system. Over the last six years I have been increasingly happy and impressed with my primary care physician but also with every other person from the person who draws blood to the nurses, the billing department, and specialists. My husband also has the same doctor and, sadly, he has had skin cancer, prostate cancer and full removal, a hip replacement, two knee replacements, lots of physical therapy, and some other issues. No one wants to go through all of these things, but thank goodness we had ThedaCare and a fabulous team along the way.

Brough my mom to the ER for possible blood clot. We sat in ER for 3 1/2 hours. Several people who…read morecame in after and sat for much less time were taken back. I work in healthcare and no one sitting in waiting room was critical. Never kept us updated, never said there were traumas, who may be waiting for a few hours....nothing. took her to St. Elizabeth, seen within in 5 minutes of arriving to ER and back home within 1 1/2 hours of hitting the ER door.

Would not recommend the psychiatric inpatient for someone requiring mental health. That's 3 people…read moreI personally know that released too soon.