My 95 year old Dad lives alone in Gettysburg PA. I live on the other side of the country. A few…read moremonths ago it became necessary to find more help for him and this happened very suddenly. I spent hours on the computer searching for home health aides and even more hours making phone calls. I was constantly running into the same problems...either there was no help available or Gettysburg was not in the covered area. Lady Luck was truly on my side when I called the Home Instead office in Chambersburg PA and had the good fortune to speak with Gail Walls-General Manager at that location. She completely understood my wants and needs for my Dad. From that first day on she has been amazing, remarkable, understanding, helpful and competent. My contact with Gail consists of email messages and there has never been a message that I sent that I had to wait longer than 10 minutes for a reply. Add to my complete satisfaction in dealing with her and Home Instead, she found aides for Dad that he is truly happy and comfortable with that give him the extra help and care that he needs. While I have not personally had any interactions with the aides, I hear the happiness in my Dad's voice when he speaks of them. Being so physically far away from Dad is difficult for me but I know Dad is in good hands when the aides from Home Instead are with him. I will be forever grateful to Gail for making this situation so much easier. My sincere thanks and gratitude to Gail Walls and Home Instead.

From the owner: Home Instead provides personalized, non-medical in-home care for older adults in Chambersburg, PA…read more Our Care Professionals support daily routines with companionship, personal care, meal preparation, light housekeeping, transportation, medication reminders, respite care, and Alzheimer’s and dementia support. We build flexible care plans around each family’s needs, schedule, and preferences so loved ones can stay safe, comfortable, and connected at home. We proudly serve Chambersburg and surrounding areas with dependable care and clear communication for families. Call today for a free care consultation to see how we can help your family.

Talk to county directors across the commonwealth who oversee institutions such as SpiriTrust and…read moreyou may hear, "All of them have problems." Caring for others is a challenge and a hospice staff can make all the difference . . . yet SpiriTrust's operation is uneven at best. Once one of the SpiriTrust's leaders, someone I never met, told the family caretaker he can never leave the patient alone, even if the patient was sound asleep. This executive order is not a county, state or federal mandate, just a standard that the leader warned, if violated, care would cease. A letter to the office asking a series of questions remains unanswered. Calls to the facility are not returned. Are none of the options in Franklin County, Pa., worthwhile? Yes, Grane Hospice Care is an outstanding hospice care provider with talented staffs and loving nurses and others. SpiriTrust has many high-quality people but its rigid rules and a few overbearing employees cripples an organization that could be as good as Grane. In general, SpiriTrust has a solid team; however, it doesn't seem to listen to the family caretaker and isn't listening to the caretaker's heartbeat nearly as important as the routine patient care?

My 91-year-old friend received hospice care in the final weeks of her life. SpiriTrust Hospice…read moreresponded quickly to the referral and their attentive professional care allowed my friend to die comfortably in the place she called "home." Elderly patients qualify to receive hospice care when they have unintentional loss of weight and progressive weakness. With hospice involved, their loved one will avoid hospitalization and their physical, emotional and spiritual needs will be met in their final days. Thank you SpiriTrust Home Care and Hospice!