I cannot in good conscience recommend Interim home or hospice care. They have very questionable…read morepractices bordering on illegal, treat their employees terribly, and have a severe lack of management support.

I have had a great recovery, since I started my home health care, with Tara, she has me on a daily…read moreroutine, and I do feel better when I'm done. The Interim team has been a great choice for me, if you need at home health care, these guys have it mastered. Thanks for the 5 star service, shout out to Tina, Tara, and all behind the scene.

Search Modes and Refinements…read more News Shopping Images Maps Videos Books Flights Finance Search Results Benefit Health Care 5.0(110) Home health care service in Colorado Springs, ColoradoClosed 4+ Overview Reviews Services From this place Photos About Main Results Reviews from the web 4/5SeniorCare.com · 20 votes Google review summary 5.0 (110) 54321 Reviews All PT30 exercises14 chase11 hip replacement10 +6 Sort by Most relevant Newest Highest Lowest Janell Sinclair 10 reviews just now NEW Ben, the owner, is the therapist that worked with me. Ben made me feel comfortable and confident with the care he gave me. He allowed my family to ask questions. Ben made me feel like i was his only patient. He was never rushed with my ... More Teal Lowman-Rogers 17 reviews 6 months ago After a left total knee replacement in May of 2022 , I was blessed with being given this company to care for my rehabilitation from surgery, in home. Look no further, as they are the VERY BEST!! Not only were they completely informative, ... More Benefit Health Care (Owner) 5 months ago Thank you so much for the review, Teal! We are so grateful to have amazing patients like you! Brittany Starcher 1 review a month ago I am truly grateful for Benefit Health Care!! They were prompt starting my Physical Therapy upon my return home with genuine care and attention! Every day my AWESOME PT therapist Thursday showed up with sincerity and positivity, providing ... More Mitch Bolton 1 review 7 months ago The team from Benefit Home Health was wonderful. After 3 weeks in the hospital (thanks Covid) I needed a good team to get back to work. Stacy handled most of my PT wonderfully, Kayleigh my OT was so helpful and set goals for me. Their ... More Benefit Health Care (Owner) 7 months ago Thank you so much for the review, Mitch! We were so glad you were able to make such wonderful progress!

I am giving Benefit Home Health a great review primarily for two reasons, Kristine, my nurse &…read moreBrett, my PT. Kristine is reliable, helpful, professional & kind. She has a calming presence which is just what I needed during a stressful post-op recovery. Brett is dependable, patient & encouraging. The only ding I'd give to Benefit was some problems with on-call phone service.

l am a caregiver and the level of service toward the caregivers decreased after the company changed…read morehands. It was pretty significant. Turnover was very quick with our Care Manager switching three times in one year. The scheduling people were great, particularly JAS. In general, my interactions with representatives of the company were respectful, but quite rigid. However, I found the rules established by the company to be very rigid especially for those of us who live with the patient. It's very stress to run a household, handle administrative issues, paperwork etc. by yourself plus remember to check in and do all of the things that I'm supposed to do within a certain timeframe. I would've appreciated more flexibility. The work gets done. It's just impossible to do it all within three specific hours.

Melanie was truly exceptional as the intake liaison for my dad and stepmom's home care. From the…read morebeginning, she took the time to really understand our situation and was incredibly accurate in identifying what needed to be addressed. She has great insight and the care plan she created felt thoughtful, thorough, and truly tailored to them. Her communication was outstanding. Melanie was always quick to respond, easy to reach, and continued to check in to make sure everything was going smoothly. During a stressful time for our family, that level of support meant so much. She also recommended an amazing caregiver for us, Shamia, who has been wonderful. Shamia is kind, patient, and attentive to my dad and stepmom's needs, and they absolutely love her. We feel incredibly lucky to have been matched with someone so caring and such a great fit. We are so grateful for Total Care Connections and would recommend them everyday without hesitation.

My Mom is 92 years old. Started services with Right at Home Colorado Springs, CO on January 16,…read more2026. Prior to the first caregiver appointment, Right at Home required a security deposit in the amount equal to the cost of the first appointment. They did not provide any materials so I asked what this amount is for? The explanation was vague at best. The first caregiver was 18 minutes late and Mom was billed for the full amount. It took my oversight to contact Nathan Mast JR Branch Director to get the first bill resolved. Since then, various caregivers were either late or complete No Shows and No Calls. Right at Home informed us they also provide a caregiver through the "Pocket RN" program which is paid by Medicare. We signed up for the self paid caregiver plan along with the Pocket RN. This created a total disconnect when it came to billing. I communicated the numerous issues with the crossed billing between the 2 programs with Nathan Mast Jr., Melanie Rice, Operations Manager and others. It took over 2 months to get billing issues resolved due to the incompetence of their administration with continued excuses such as, "We are new to the Pocket RN Program. At one point they even charged my Mom $1.20 in interest when she clearly had the necessary funds to pay her obligations in her bank account. Upon informing them we no longer desire to continue with their disappointing services on June 10, it took until June 24 to receive the security deposit refund after contacting TJ Henley Co-owner in which I had to drive to their location to pick up a check. Do not be fooled by their website or bios. Steve M

This service is fantastic. We used Gentle Shephard for a week's 24-hour care for my mom while I was…read moreaway. The night people snored in her room, did not turn her, slept on the floor. Every single caregiver from Right at Home is personable, professional, and helpful in the bedside care of my mother. I highly recommend them.

We were Amada clients for the past 6-7 years. Amada is none of the things they promised when we…read moresigned up. They DO NOT do caregiver training or basic skills verification, and multiple employees confirmed to me that Amada is hiring "warm bodies" they know aren't competent and placing them in people's homes. Amada caregivers relieved us of over $1800 in food, $3000 in damage to my custom-built cabinets, charged services for themselves (nail salons, beauty salons, etc.) on our credit card, added our card to a Venmo account and charged $500-worth of the caregiver's bills to our account. Cleaning supplies and household décor disappeared weekly. Caregivers may or may not show up. They arrived late, left early, or spent entire days on their phones while my loved one was ignored. Caregivers left her in bed alone all day rather than doing prescribed exercise or providing company. Her condition has markedly declined under Amada's care, and what has been lost can't be recovered. They've abandoned my loved one without notifying me. Several even brought small children with them and let them explore our home without supervision. Only 1 in 10 new hires show for orientation, and it doesn't occur to Amada to figure out why. Caregivers so frequently no-show when scheduled, you'd expect Amada to have backups and contingency plans but they don't. They take ZERO responsibility to get someone on site without fail, instead blaming everyone but themselves. We did enjoy 4 of our caregivers very much, and they were really great. Over the years, we averaged one new caregiver per week. Statistically, Amada is successful with placements 1 in 65 attempts. That's unconscionable. Amada also manages resident care services at McKenzie Place, where my loved one used to reside. My strong recommendation, based on years of experience with them, is to stay as far away from Amada as possible until they accept that THEY are responsible for their jobs getting done without excuses.

Not a very well run business, caregivers are truly Angel's where this company fails from the top on…read moredown with they're owner, administration, they have no plan for when a caregiver calls out, I've been told that they had called everybody they know but that is a lie, I spoke with another caregiver that was not working that day and never got any call or text, I've tried to call the owner many times and never gotten any return call from him, they are extremely thin skinned and cannot talk one ounce of criticism, there are many other things I could mention just buyer beware, so if your thinking of going with this service I would certainly re-think to your choice Matthew Stannard

Terrible at picking up the phone for a phone call will never work for a caregiving. when something…read moreserious happened no communication on their behalf to the situation very terrible terrible company.

We are so grateful to Brooke, Ian, and all of the excellent caretakers from Synergy. They cared for…read moremy father during his final two years and enabled him to stay in his home, which we all wanted for him. They even watched out for my mom as well. Lynn particularly made sure that my mom was taking care of herself so she could handle the stress of my father's decline. Brooke also had a lot of suggestions for other resources like hospice and exercise classes. They were attentive in assigning caretakers who really met our specific needs. They are genuinely interested in the total well being of their clients and their families. Thank you all so much for helping us through this challenging time. We give them the highest recommendation and commendation.

Annika is an excellent caregiver she has been with me for a while now and I really appreciate all…read moreher hard work and her dedication to this job thank you so much Preferred Care for hiring her dedication to this job thank you so much Preferred Care for hiring her

This company has provided to be very helpful and given me excellent care. Judith the supervisor is…read morealways there when I need her. Renate and Joanne are excellent workers I have come to appreciate them so much in the last few years I have been with them I would highly recommend to anyone who needs home care

First of all as soon as I'm isn't not looking they just do whatever they want. They stole items…read morefrom my house. An iPhone and other belongings. I asked one of their caretakers to please take my dog out during my appointment because there's a very nice park right behind the building. My dog is well behaved and I asked her all of this before we left and she said she would.Instead she sat in her car with my dog smoking cigarettes on her phone. She didn't know that I could see her from my appointment.

I was very impressed with their knowledge of Veterans programs. They show so much compassion to…read moretheir clients and go beyond what is asked of them. Would recommend them as a superb Home Care company.

Great team that works really well together. I was a C.N.A. caring for my special needs child, so I…read moresaw them from the point of view of both an employee and a client. I give them high marks for both!

If you need immediate help, maybe insurance hasn't kicked in, or you need to self pay and you…read morereside in Colorado Springs, this is a good place to use. It's a bite but affordable for average home healthcare prices. When my father came home from the hospital, the VA left him stranded for almost 2 weeks. We called everywhere and this place took us as self pay clients and got a cna to our home within a day. Right away they accommodated our needs and all the staff were professional, experienced, well-trained, helpful and compassionate. They never complained or embarassed the patient due to changing diapers. The cnas always arrived on time and never had difficulty finding our home. They helped us with referrals on how to get help from within our community on supplies and things we needed. We never had a "no show". Whenever we called the office for whatever reason, or no matter what time of night, they were always available. You would have to leave a message, but your call was returned ASAP. The employees this company hires are people who want to help and want to be in this line of work. A lot of them are going back to school to move up, but they were so helpful. No home health care is going to be perfect, but this place was wonderful. We hated to discontinue care but the VA referred us to another company and would not let us stay with them. Needless to say, the new company referred to us are not near as good or professional as maxim was. Maybe its the way maxim runs their company, but the employees all seem so happy.