One year ago, I was searching for a home health aide to care for my elderly parent. I made a list…read moreof the ones that received positive reviews, and started making phone calls. I learned there is a big difference between an "agency" and a "registry". I was determined to select an agency, since the staff are employees of company, and receive benefits and compensation through them. With companies that are registries, the workers are not employees. They are contracted through the registry. On my list to contact was "Care on Call Home Healthcare." It was the best call I made. Hector Morales explained how background checks are completed on his staff, in all 50 states. That is unusually thorough, and I was impressed. They carry workman's compensation insurance for their staff, as well. Mr. Morales began his company in 2008, because he recognized there was a lack of quality agencies in our South Florida community. His own parents were aging, and required care at home. He was in the same situation many of us find ourselves in. An aide from "Care on Call Home Healthcare" has been caring for my father for almost a year now. I can't adequately express my gratitude over the great level of care he receives at home. Camille L.

I put a call in to the company today. The nurse that I am charged 2 hour for stayed 33 minutes. The…read morewoman in the office Debra told me the nurses were complaining that my father (who is in a wheelchair and unable to stand or walk) has grabbed the nurses and talks inappropriately to them. WHEN i called the company i explained dad has inappropriate sexual behavior so they were aware of that. My father cant stand and if he grabs at them it is very easy to move back or ask him to stop. AS NURSES they should be aware that people with alzheimers have this behavior and be skilled nurses and know how to defuse the situation. One nurse slapped my fathers hand when he went to grab at her. I didnt like that and the nurses not staying the full time i am billed for isnt right either. I cant say I am a satisfied customer anymore. They should train their nurses to deal with this behavior not cry back to the office staff about it. ESPECIALLY after I told them he has this behavior. I went to high school with the owner Hector and am awaiting a call back from him...I am not happy! I took a photo of the bathroom..the nurses say it's too small for them to work with my father in which is not true!

I was in the Palms for congestive heart failure after two weeks in the hospital. I was there for…read moreone month and I can't tell you how wonderful they all were there my condition improved day by day and when I went back two weeks after I left to bring treats to everyone I was greeted with hugs from several of the staff members. It's not perfect, but it certainly helped me a lot.

As the primary caregiver for my 93-year-old grandmother, finding the right nursing home was one of…read morethe most emotional and important decisions our family had to make. After visiting Palms Care Nursing, I can say with complete confidence--it was the best choice we could've made. From the very first day, the staff welcomed my grandmother with kindness, patience, and professionalism. The nurses and caregivers especially Kisha, treat her like family. They always calling her by name, engaging her in meaningful conversation, and paying attention to her preferences and routines. I visit several times a week and have never seen anything but genuine compassion in their interactions. What really stood out to me was how clean and peaceful the facility is. Her room is bright, well-kept, and always smells fresh. The common areas are warm and inviting, with comfortable seating, make the space feel more like a home than an institution. I know how hard it is to place a loved one in a facility, but Kisha (Guest Services Coordinator) has given me peace of mind. I sleep better at night knowing my grandmother is not just safe--but happy, respected, and loved. To the staff at Palms Care Nursing Center, thank you for becoming an extended part of our family.

I cannot say enough to express my gratitude for the exceptional care that Ed and his staff, Jackie…read moreand Reta gave to my mother-in-law. They were so compassionate and flexible when we needed additional assistance. They made a difficult situation bearable with their support and offered the kind of care that a family member would give.

My Mom is snowbird and needs a little help for a few hours every week or so, while she has friends…read moredown in Florida, I don't want to rely on them. Ed met with my Mom and thought that Mary would be a great fit to work with my Mom and he was so right. So now, when Mary visits I can ask her to make some observations that I wouldn't want to ask one of my Mom's friends. For example, my Mom will hide the fact if her leg is swollen, but Mary will let me know! While Mom is still well in command of all of her daily living skills, I can ask Mary: "can you find a reason to go into the fridge and be sure there are no expired items" (so far, my Mom has been on top of that too), however with me in NY and Mom down south for the winter, it's great to have a pair of eyes that can help me make sure my Mom is always safe. Thanks

I had been searching agency after agency trying to find a good fit for a beloved family member. I…read morecalled Comfort Nurse Care after reading amazing reviews. Michelle came out to the house and my family instantly developed a rapport with her. She promised to find the perfect person to help us moving forward and she did!!! Very clear communication and empathetic providers. My family is so happy we found her agency.

Michelle and Comfort Nurse Care have taken care of me and a number of my friends. She's great. Her…read morestaff very emphatic. Recommend.

I truly love Covenant Living! This community is beautiful, and they are constantly investing in…read moreimprovements and updates. My grandparents have lived here for over 15 years on the independent living side, and their building was just renovated again less than two weeks ago , they really stay on top of keeping everything fresh and well maintained. Everything is within walking distance, and the wide doors and hallways are thoughtfully designed to accommodate walkers and wheelchairs with ease. The staff are consistently friendly, the public areas are spotless, and security is always kind and welcoming when you come to visit. Parking is plentiful, with both paved spots and shaded parking available in front of buildings under the trees. The food is delicious, and the dining plan makes daily life easy and enjoyable. You can grab a quick order at the bistro or sit down for a more traditional restaurant-style meal. There are daily activities -- with even more during the holidays and different seasons -- and they decorate beautifully for every occasion. The rooms are lovely, bright, and comfortable. Light housekeeping is included, along with many other customizable service options to meet individual needs. It's a thoughtfully run community that truly feels like home.

Response times when patients need to use the bathroom. 45…read moreminute wait is the norm. Push the assist button and then just wait!!

Continuum Care Of Broward serviced my mother in law for the last couple of weeks. From the…read morebeginning their service was lax, we had to pay for the ambulance transfer initially since my mother in law is bed bound. The HHA care was acceptable, the nurse care met and exceeded expectations, the problem was when my mother in law got a UTI. My mother in law became very lethargic, and would not swallow the antibiotics, I had to send her to the hospital, something that was a no-no to Continuum, they would not allow the hospital to give her intravenous antibiotic. They threatened not to take her back, they would have rather have her die of a simple UTI. Beware of this company.

I would recommend this company to anyone for the care of their loved one... they treated my mother…read morelike she was their own. There was never a time that they weren't available if and when we needed anything. The nurses that we interacted with were some of the most compassionate people I've ever met. Especially Barbara and Rosemarie... they have equally lovely aids who kept my mother comfortable and cared for... I'll never forget you Junie, I can't thank you all enough for the love you showed all of us. They were very knowledgeable and great at their jobs. And on top of that they had a music team that they sent to bring music to your loved one...Allison was simply amazing she came and sang all my of mom's favorites and not once but 3 times before momma went to be with Jesus and not just for 15,20 min but over an hour every time. She and my mom made a special connection that I'll never forget. I think my mom thought she was a family member at first and Allison just began to act like she was and loved on my momma and let my momma love on her...I hope I haven't left out anything but if i did believe me it was all good. I praise the lord for letting us find Continum...I believe that they are storing up blessings in heaven.

My parents are using live-in, couples care through Brighter Days. They have an Aide in the home at…read moreall times. The back office has been very professional, efficient and organized. The Aides have worked out great; providing tender care on a complex, double case. I have had various levels of care in place since 2018 and have found Brighter Days excellent. The owner was a caregiver herself so the company runs with knowledge and compassion.

We could not be happier with the loving and qualified caregiver my mom has had for over a year now…read more She treats my mom with dignity and respect while providing the structure and care needed to keep her safe and able to remain at home. This peace of mind is priceless. The agency administration and owner are approachable, available, professional and committed to providing the best care possible for their clients. My mom brother and I feel very fortunate to have this consistency in care with Brighter Days Nursing Agency. Cheers to aging in place from a daughter who is an Occupational Therapist.

In the less than 24 hours I visited my mother I was very impressed with the dedication staff and…read morecommitment to the patients. Thank you

This is a very nice place. I think the people here are very helpful and knowledgeable. It's very…read moreexpensive though. However, if you can afford it, I would highly recommend it. Unfortunately I could not.