After having our first baby at Theda with Women's Care, we were left feeling alone, uneasy and…read morefrankly scared. We felt unprepared and left to figure everyone out on our own. The appointments were short, spent most of the time with the nurse and when it came time for delivery, our doctor wasn't even available so we knew no one. I had to advocate for myself and explain my birth plan at every nurse shift change. And when I told the doctor of our plan, her response was, "Yea, I don't do that." For my poor husband, they just kind of shoved him in the corner, never updated him and only talked to him when they said, "here, grab her leg." They totally dismissed him out of the entire experience. It was horrible. When we got pregnant again, we THANKFULLY transferred to Alba Birth Center around 21ish weeks and the experience was beyond amazing. Being a patient at Alba was life changing for not only me but also my husband. The prenatal appointments are long, 100% with the midwife and centered around education, health, and nutrition. In detail, they covered planning for our birth and most important our postpartum period. They spent so much time with my husband, answering questions and helping him navigate how to support me while also taking care of himself. They set us up for success from the very beginning. Also, Katie's Childbirth Education course is hands down, the best! Even after already having a baby, I sat there in complete awe as to how little I actually knew. I tell everyone I know about it. The birth center is beautiful, tranquil and warm. When in labor, I had this instant sense of safety and calmness when I walked into the space. Heather and Katie who did all my prenatal appointments were also at my delivery so, I knew I didn't have to advocate for myself. I knew that I was safe surrounded by a team of women who knew EXACTLY what I wanted and how I wanted it. I didn't even have to speak. I was able to completely focus on myself and my baby. Even though I wasn't a first time mom, I think the most important part of Alba was their postpartum care. You see them multiple times after delivery - 24 hours, 1 week, 3 weeks, and 6 weeks. They made me feel so supported and loved as I navigated breastfeeding for the first time. You have access to the midwives 24/7 for every question or worry. Literally, they will respond at any time of the day. I also loved that the midwives were the primary care provider for our baby too. I could literally write a novel about how much I loved my experience at Alba. The team is so knowledgeable and kind. It is evident that they love their patients and the work that they do. You feel it as soon as you walk in the doors for your prenatal appointments. If you're thinking about Alba, do it! It will be the best decision you ever make!

Our family loves Alba! We have birthed all 3 of our children at Alba with midwife Heather…read more Unfortunately, our 2nd child came a bit early and had to be born at our local hospital. (Completely traumatic experience) But Heather was right there by my side at 1am....a day before Christmas! Our family is so grateful for all of the women at Alba. They are all so kind, caring and so knowledgeable. I have always felt so comfortable and heard from my first appointment all the way through to my 6 week postpartum/baby appointment. The midwives at Alba care not only about the baby, but they also pay special attention to the mother and her postpartum recovery. If you are looking for an amazing prenatal, labor/delivery and postpartum experience, I highly recommend Alba Birth Center.

Okay, I can't say much on the office experience because I wasn't in the lobby long enough to form…read morean opinion. I was almost immediately brought to the back and care was initiated. I love this place and its staff. They treat you just the same as you were their own family member. I believe whole heartedly they saved my leg from the knee down. I was convinced before arriving here that losing it was a real threat, but their compassion and intelligence really saved my life because without my leg I don't know how I could have went on.

I was happy with the care I received here. However, the cost is VERY expensive. I was seen here…read moretwice within a few weeks. I received a bill for thousands of dollars after it was run thru my insurance. Their billing is done via a 3rd party. When I called to pay my bill, I specifically asked the lady if this was for both visits since the bill was so high and the paper I received was not itemized. She assured me this was the only bill I had. I paid it in full. Imagine my surprise today when I received 2 bills for apprx 700.00 more dollars for the doctors themselves. I was seen in January, and it is now July. So now I get 2 more random bills 5 months later? So I call and pay them today, and the lady at the billing center informs me I owe another 1000.00 bill for my second er visit. Ummm what? I have the receipt from the bill I paid that was nearly 3 grand. She tells me that's for one visit. And I'm unsure why the doctor bills I got today were 2 different amounts. Shouldn't it be the same to see the doctor? And why wasn't this included in first bill I got? My son also had a visit here a few months ago and I'm waiting on that bill too. When I asked the billing department what they are showing I will own on that bill, they couldn't tell me. Had I known how financially devastating even one visit would be, I would have never come a second time, nor would I have brought my son here. They have "no surprise billing", but when I add up my visits they don't even come close to what I was billed. You can get the price list on their website- FYI. As much as I appreciated the care I got here, I will stick with a traditional hospital if I ever need to be seen on an emergency basis. It's a lot less expensive, and I'm not sitting in billing limbo wondering what bills I'm going to get next from a visit months ago. I would think the 16 grand they billed my insurance would have covered both visits considering I didn't have anything crazy done. No stitches, no surgery, no open wounds. It just seems like an outrageous price to me. The lady in the billing department said she would email me a detailed document of my entire billing account. When she sent it to me, it was password protected so I couldn't view it. Something just seems really off with the billing amounts, so I definitely won't visit here again.

Both my husband and I have gone to Dr. Servais and have had good results. He is easy to communicate…read morewith, and educates while he treats you.

Help alot, friendly staff, nice and clean. Staff was so kind and they got me in right awayread more

Personable, caring, safe, engaging, and very well run. All staff from maintenance foodservice, care…read moreteams, reception, leaders, volunteers, and everyone that rally together to make this place a home away from home work so hard and truly care. They are all there for your loved one and for you. This can be a difficult transition and New Perspective Island Shores helps to make it a positive experience. A special thank you to all the hard working teams and to the Executive Director who gives her heart and soul into every person there.

I see the reviews here are old. Brillion West Haven is under new management since those reviews…read more My HWLBD has thrived over last 11months he has been here. He is a challenge to care for.. However the current staff there are trained & educated about Dementia behaviors which helps so much to give compassionate care. Night and day better than the last 2 places he was at. You never know what you where missing until you experience what you should have had all along. Thank you for doing what I can no longer do to care for him.

First, not all the staff is certified, they recently started hiring PCW's. PCW's can either be…read moregreat workers with experience or they can be people that walk in off the street. Second, they treat their employee's terribly. I have never seen such a mess of management and HR. The director of the building is great but she only has so much power. The staff love the residents like their own family but there is not enough staff to take care of the residents like there should be. The residents pay good money (tons of money) to be taken care of 24/7, but that is sadly not happening. This company is losing all of their good employees who actually care because they are being treated like dogs. Management recently tried taking the residents juices away during lunch and supper. Thankfully the employees fought for the residents rights and this did not happen. The company is building brand new buildings in green bay but they do not have enough money to supply the residents that are already paying, with juice?!?!? That's backwards. Please think twice before either bringing your loved ones here or working here. Save yourself a headache and find somewhere else.

Ive been with Theda Care Physicians for about 38 years. They have always been person centered,…read morecaring, informative and found the root of the concern I was seeing them for. Referrals were prompt to specialists and necessary. There weren't any unnecessary tests or appointments. I am and advocate for my health care and that is respected. If I'm not able to advocate, they work respectfully with my representative. Have there been changed...yes. Have they all been for the good....Is that all in the Doctor....No.! They are not gods. It's truly amazing what they must know to help everyone. I for one would not be here if its wasn't for my NP and Doctor.